The marketed images were nothing like the product delivered. The product not only didn't even look like the same advertised but also was damaged and torn. When contacting with photos as evidence to re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The pictures in the box were jammed, wonky and 50% had fallen out, had to manually remove each section and reinsert. Once fixed it works ok, looks good as a bedside table piece, although the light is... Se mere
I am ordering custom face gift from Poland. Customer service helped me a lot! They advised me about proper size (surprise for my wife), they gave me all the information I needed and ensured that I am... Se mere
Customer Service was speedy and top notch. Had an issue with my original order (5 of 6 were perfect and will make the best gifts), and the remaining 1 was a bit damaged but they are working to replace... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
SOUFEEL designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at the most reasonable and competitive prices. SOUFEEL jewelry is sold in more than 70 countries on six continents through our official website www.s...
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Vita helped to solve my trouble and she…
Vita helped to solve my trouble and she is so kind. Really good help me and give me a new order after my project gets problems. Thx for Vita.
unique idea
The product idea is unique and unconventional
The quality is high and more than expected
Good customer service
i had a problem with the product but i emailed the company and the customer service was very good! they organised a replacement straight away and they were very helpful.
Very pleased with the 3 key rings I…
Very pleased with the 3 key rings I bought for Christmas as little gifts my son and his partner. They thought they were amazing with pictures of the children on.
Such a great product
Such a great product, brought tears to my friend! Great customer service too. I had a slight issue and they were very generous with their resolution.
Took awhile thats why i give it four…
Took awhile thats why i give it four stars, but was awesome when i got it.
Customer Service
The customer service is AMAZING! My order came with a few scratches, so I contacted them with my concern and they offered to ship a new one free of cost! This is an example of what customer service should be, and my spitify plaque is amazing.
very good experience
very good experience. great parcel tracking! always with quick answers. a lot of waiting time but don't worry it's worth the wait
Great customer service
Great customer service, noticing that I had a duplicate order after my internet went down. They were in contact right away and cancelled the other order with a full refund. I didn’t need to do a thing. Goods came quick. Very happy. Will definitely be buying from here again.
nice jewelry!
Very happy with the product and service…
Very happy with the product and service I received
Pedí un marco Rubik el 11 de febrero y…
Pedí un marco Rubik el 11 de febrero y hoy 31 de marzo siguen sin informarme, no lo recomiendo nada y si esto se alarga pondré una demanda
J'ai commandé un porte monnaie avec une…
J'ai commandé un porte monnaie avec une photo gravé le 5 juin et je l'attend toujours ! Déjà deux fois qu'ils me trouvent l'excuse que le produit est défectueux et reporte la date! ça commence à bien faire et ça va mal se passer !
J’ai commandé un porte monnaie pour la…
J’ai commandé un porte monnaie pour la fête des pères le 5 juin et toujours pas de nouvelles très déçu pourtant je trouvais le concept sympas..
J'ai commandé un collier pour ma fille…
J'ai commandé un collier pour ma fille j'ai lu la durée de livraison c'est marqué entre 5 a 7 la veille mm que j'ai passé mon c'est prélevé déjà ,j'ai envoyé de mail pour cette entreprise pour me faire un remboursement que je veux plus le collier vue la durée de traitement de mon commande et trop long mais j'ai pas de réponse quelqu'un avait le numéro de cette entreprise soufeel stp merci
Worst company in the world
worst company in the world! I placed an order of € 205 paying the extra costs to receive it before Christmas .. I have not received my articles nor an answer to my messages or my email.
On the confirmation email it was written that my package is being processed since 12 December and they had guaranteed that it would be ready before Christmas...
But it will not be like that. I'm without presents only 2 days before Christmas and I've spent my money paying you.... You are not serious and you jou are joking with me. If you are full because you've got too many orders... Don't accept other clients to take their money! want back my money
Bestellung kommt nicht pünktluch
Ich habe am 6.12. eine Uhr bestellt, welche am 13.12. auch verschickt wurde. Sie sollte ein Weihnachtsgeschenk sein. Bis jetzt ist die Bestellung nicht bei mir angekommen obwohl versichert wurde das die Uhr bis Weihnachten da sein sollte.
Ich habe dafür extra mehr Porto bezahlt.
Auf meine Anfrage wo meine Bestellung jetzt sei und ob sie pünktlich da ist habe ich bis jetzt keine Antwort.
Sie Sendeverfolgung ist auf französisch und ich verstehe trotz Google nicht was es bedeutet.
.... Schade....
Ich habe ewig auf meine Bestellung…
Ich habe ewig auf meine Bestellung gewartet. Jetzt erhalte ich meine Namenskette die ich zu Weihnachten verschenken will und die Namen sind falsch eingraviert. Aus Katja wurde Kaja.???
Ich bekomme keine Antwort über die Service Mail. Was soll das? Bitte um Hilfe!!!
Appalling and sad.. where are their consciences?
Sadly I've now read other similar reviews. On 2 December I bought a special piece of jewellery for my Dad... left extra time and paid more than $30 for Express post so that it would arrive before Xmas. It still hasn't left the warehouse and they don't answer correspondence. A complete fraud. Postage times are False advertising. They answer reviews saying they'll contact but they don't. My gmail is Helenhaydon01
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








