Do NOT order. Ordered beginning of December and still not arrived. Constantly lied to and given generic answers, theyre so called 'customer service' deletes your comments, and refuses to answer querie... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am only giving 1 star because there is no option to give zero stars! Similar story to some others, ordered Dec 2020, Mar 2021 I have to chase up order to be told that delays being caused by Brexit a... Se mere
Seems like this is nothing but a scam. Ordered early November (as a Christmas present) and still hasn't arrived (late February). Customer services are quick to reply and state Brexit and COVID issues... Se mere
It arrived unlike some unlucky customers here, but the quality is utter balls. Like, worth about £2 from a Chinese Market (no offence to Chinese Markets).
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Scouring the globe for comfy vegan fur footwear without luck, owner Isabella founded SOO FLUFFY. Here at SOO FLUFFY, we aim to provide everyone's feet with a cosy and premium indulgence at a fraction of the price.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AVOID
Seems like this is nothing but a scam. Ordered early November (as a Christmas present) and still hasn't arrived (late February). Customer services are quick to reply and state Brexit and COVID issues but just send the same tracking link which shows no movement since December. 4 months and no item still. Contacted bank who refunded in full. If I ever receive the item I'll amend this review. Currently late March and still, no item.
Poor customer service
I would echo all the comments made in this recent thread. Ordered my items on the 1st December 2020, still not arrived as at 24th Feb. Have emailed several times and get the same vague response blaming covid then Brexit, no tracking information, specific questions not answered, just 'will arrive soon'. An impulse buy in the run up to Christmas. Big mistake.
No product after 8 weeks
This is terrible. Placed an order on 12/12/20, no product recieved as of 23/02/21. Queried with customer support to track package or provide a refund, no answer. ‘Tracking’ provides no information. The item I’ve ordered is so delayed it is now spring and out of season. Should be banned from advertising on online platforms. The only positive is that I bought 1 item so the damage is limited.
Appalling service
Appalling service. DO NOT ORDER FROM THEM. Ordered 9 Dec 2020 - still no goods or refund despite multiple emails. A total scam. Will report to Action Fraud.
Don't order from this company
As with everyone else, ordered on 6th Dec and have been repeatedly fobbed off with excuses of Brexit, Covid etc and that it will arrive shortly but have no faith that it will as think it is a definite scam.
Wouldn't even put a star down if I…
Wouldn't even put a star down if I could. Ordered on the 8th December and still waiting for my delivery. Blaming Covid & Brexit, asked for a refund they said they can't offer a refund because my item dispatched even though I was told this back at the end of December. Advice to other people.. don't use this company!
Do not order from this company
Do not order from this company! They take your money and do not send the products.
3 months and still nothing
3 months and still nothing! Now blaming Brexit! This site should be taken down!
DO NOT ORDER FROM THIS COMPANY!!!
As others in this page have previously stated, do not order from this company! I have ordered from independent online clothing companies numerous times in the past and had no issues so honestly I expected no issues when ordering from this company. Oh boy how I was mistaken. I ordered my items on 4th Dec 2020. I been in contact with the company numerous times since then and have repeatedly been told the same nonsense, that my items are “on the way” and should be received “very soon” yet almost three months later here we are with nothing to show for my money.
In addition to this, if you are looking to cancel your order they charge a 20% CANCELLATION FEE! How is this remotely acceptable and not considered fraud when they are clearly not sending people’s orders to them. It is complete corruption and I wouldn’t be surprised if they had no intentions to send my items at all! DO NOT BUY!!!!!
Scam
I'd give no stars if I could, wish I'd checked before buying but their site seemed legit- won't be making that mistake again. I've waited more than 5 weeks and have tried to contact them 3 times with no response. Requested a refund but not expecting a response.
Ordered 12 weeks ago and still not here
Ordered 12 weeks ago, still haven’t arrived. I have requested a refund and the customer service representative replied to say that they’d be with me within 2 weeks. That was 4 weeks ago. £50 down the drain. Such a scam.
DO NOT ORDER FROM HERE
Do not buy from this company, I received 2 pairs of tracksuit bottoms in December, the material is terrible quality. Emailed them to ask for a return address in December and they haven’t provided me with one, we’re now 3 months down the line. TERRIBLE CUSTOMER SERVICE DO NOT ORDER. You will either receive poor items or won’t be refunded so it’s a lose-lose situation.
Husband ordered for my Christmas…
Husband ordered for my Christmas present on 12th Dec and as per everyone else no delivery, communication is vague auto templates concerning Brexit and then when you demand a refund as no tracking can be provided there is... no answer. Just diabolical and a complete waste of £60.
Bought a pair of their bottoms for…
Bought a pair of their bottoms for Christmas through an ad on Instagram. Terrible quality and took well over a month to arrive. Do not buy.
They took my money in early December
They took my money in early December. I have received nothing over two months later. They give a range of excuses and are now refusing to communicate at all. DO NOT USE THIS COMPANY!!!!
Poop
It arrived unlike some unlucky customers here, but the quality is utter balls. Like, worth about £2 from a Chinese Market (no offence to Chinese Markets).
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE!
As with everyone else, ordered 6 December and nothing. I’ve asked for a refund, still nothing. Definite scam.
DO NOT ORDER FROM HERE
I wish wish I knew who to complain to about this company. They can’t take people’s money and nothing be done about it. Consumer rights surely kicks in here, payment taken no goods arrived !!!!!!!!
Same experience as everyone else
Believe the reviews. SCAM!
As everyone says, this is a scam. No items ordered delivered, money gone of course, all you get is a range of combinations of COVID, Brexit, staff shortages and the like for why your order hasn't been dispatched yet. Recently the Order Lookup function has gone as well, so you can't even see that nothing continues to happen with your order. Save yourself the trouble, AVOID this SCAM.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








