Sono Bello Anmeldelser 

Sono Bello appears to be part of a company who sends relentless emails. Even if you unsubscribe, having never signed up for their emails in the first place, the emails continue to come. I wouldn't trust such an unscrupulous company with my body. Be very careful. Absolutely terrible and desperate business practices.

I was a patient in 2020 and 5 years later am still dealing with the aftermath. I had several procedures done and so the advertised “in one visit” definitely didn’t happen. Right away I had issues. First off, your consultation is done with salespeople that are not in contact with the doctors and as far as I know, have no medical training. Their only job is to sell you as many procedures you’re willing to buy. You have to pay upfront before any of the work is done, and all this without once speaking to the surgeon who will be working on you. You should also be aware of their very strict refund policies, as in you probably won’t get one. Another strict policy…sign this non-disclosure form and don’t give bad reviews.

I paid up and met with my “team” which consisted of ever changing nurses and my doctor. The mentality at the office made me very uneasy. Because of Covid I was not allowed to have anyone with me and that made me feel very vulnerable. The mentality of the office was very much starve yourself skinny. When discussing my procedures the doctor said I was obese, which was the medically correct term but not at all kind. When I explained my many autoimmune diseases he said he didn’t believe that disorders like Hashimoto’s had anything to do with my weight and it was all about my eating and exercising habits. Anytime I asked questions he seemed impatient with a “roll your eyes” kind of reaction. I ended up talking more to the nurse than him as I got tired of being quietly belittled and bullied.

I went through 2 procedures and by the end I was not satisfied with the results. My abdomen was lopsided, with a large lump on the right side. I also still had the back bulge under the bra, which was supposed to have been specifically targeted. I spoke about this to the nurse I trusted and she assured me that if after 6 months I was still dissatisfied they could do a follow up procedure to fix the issues. Swelling did go down but the lopsided and back budge remained, and when I asked to have that third promised procedure done I was told I was fat and no, they would not do it. Furthermore the surgeon informed me that I would have to have skin removed to get rid of the back buldge and that liposuction alone would not do the job. I would need a different type of procedure to handle that. Unfortunately this was not revealed until after the first procedure meant to fix it. Why you ask….MONEY!

Another rule…you must be 5lbs within the range of the weight you were at the time of the initial procedure. I was but was still denied. I tried to speak to the nurse who had covered my recovery and acted as my advocate but was told she was “unavailable”. I never did see her in the office again after that.

Seeing no other way to fix the issue I posted honest reviews about the situation on Google. Almost immediately I was contacted by the office’s patient advocate. Where was this woman when I had needed her previously? In order for them to even consider a third procedure she suggested I cut my caloric intake by half to bring down my weight, and then half again if I wasn’t seeing enough progress. She’s not a nutritionist as far as I know and had no knowledge of my medical needs and background. This was a very foolhardy and dangerous thing to suggest. So I posted an Update to my Google reviews. Again I was contacted by the office. Turns out that ANY TIME a bad review is posted it’s her job to follow up and get the review removed or changed. Great for company PR advocate, not so much for a patient advocate.

Surprisingly I had a higher up from within the company call me and I explained the numerous problems I had been having. She apologized profusely and promised to stay in touch to get things done right. While I never did hear from her again she did get things moving and a third procedure was preformed by a different doctor who acted almost identical to the first, so I was definitely not impressed. All said and done it took the better part of a year for these procedures to be done and healing to occur before I could enjoy my final results.

5 years later and not much has changed. I had the mommy belly removed and lipo to my upper abs, sides and back done. I am still lopsided with a muffin top that will forever be with me, occasionally have nerve pain in my abdominal incision, and still have the bra rolls. I wish I had spent that $15K in a real plastic surgeons office where they could have corrected abdominal muscle issues and done more helpful procedures that I actually needed.

I want to stress that every office, while under the name Sono Bello, operates independently of each other. So this review applies only to the office I visited and shouldn’t be used as a judge for other offices. I went to Columbus, Ohio. It’s possible the doctors I used are no longer there.

UPDATE: I did finally receive my refund. ORIGINAL POST: Spoke with Sono Bello rep and agreed to prepay for procedure to get a discount but I had NOT even met with a Sono Bello doctor. When I went to meet with their doctors two problems arose: (1) I had very high blood pressure (which I didn't realize) and the doctor told me I was a stroke risk if I had the procedure so he said I should work with primary doctor to control my bp which I did, and (2) a few months later after my bp medicine was adjusted and my blood pressure controlled I went back to Sono Bello but for some reason still had high bp there; also at this time the new dr I was given (the previous one no longer worked there) said I wasn't "that fat" and given the smooth nature of my skin I could end up with ridges/wavy skin. I also was feeling sick. So I cancelled and asked for a refund. They said they would get back to me. I said I understood if they needed to take some kind of deposit but I spent many thousands of dollars and I wanted most of that back. No response from them now. It's been months.

Everyone was great from the minute you walk into the office, Big shout out to Melissa (PCA) she made the entire experience stress free, took my worries away. She answered all my questions, always responded right away when I needed ease. Great asset to your office. I would recommend Sono Bello.

Reading the 99.9 percent negative and horrible experiences I definitely changed my mind. They should be prosecuted for the horrible things they did. Unbelievable they are still in business.

Several months post-surgery, I continue to experience significant abdominal bloating and persistent pain. I no longer feel comfortable in my own body—my clothes don’t fit properly, constantly rolling down below the affected area, which only adds to my daily discomfort and frustration.
This procedure has negatively impacted my quality of life far more than I anticipated. I would not recommend this surgery based on my experience. The physical and emotional toll has been overwhelming, and I regret undergoing it.

Every thing about this went wrong. I have filed a complaint with the website but of course no reply.

Everyone was very nice. I found the finance lady to be a little lacking in explanation. I was given opportunity to ask questions but honestly feel the questions I came up with were something you wouldn't know to ask unless you already had the procedure. My ride home was, still is, absolutely amazed they let me leave in the condition I was in which was absolutely out of touch with my surroundings. But here's my thing: I only lost one pant size and feel there was entirely too much fat left.

second girl in commercial needs to call me she is so dope

What they tell on the phone and what they tell in the office is 2 different things. They cancelled my surgery and I have spent months trying to get my money back.

The staff and doctor were great. Angela was my nurse and helped me through the whole procedure. I would recommend this place to anyone. Great service and care.

I was totally screwed by your service. Left with deep under skin scars, was conned by sales rep and ad said “1900” for unobtrusive lip. High pressure manipulative sales rep - Talked into two sections cause”it would be cheaper” price rose to over 5k. Had to put 50% down non refundable prior to even being able to meet with surgeon. After surgery was left with major deep underskin scar tissue. Talked into Venus treatment to fixit, this was then another 1k to do so. Did not correct deep thick scar tissue. I was left with a scar that literally looked like someone placed a doughnut on top of my belly button. If I put a shirt on it noticeably poked out. Post op customer service was very rude. I am Now paying another medical therapist over 1k to fix it, and their treatment is working significantly. My husband says it is significantly better and photos show it as well. however will likely cost another 1k of this treatment to fix as best it can be fixed. Decidedly disgusted with the whole thing and feeling rip off for this so called “uninvasive” procedure that had me on my back for 6 weeks. Sales rep said I’d be up and running after a couple of days. Wish I could sue but obviously they covered their but.

Sent from Yahoo Mail for iPad

I went in on March 13, 2025 and told my consultant I had Spring break with family on April 12, 2025 and would this type of treatment work for me for this or should I hold off until after my vacation? She sprang into action, stating " you will be great for Spring Break, let's get you scheduled for your pre-op appt."
Never informed of all the risks that have occurred post treatment for me and the post care regimen that is required for months. (actually, I was told there were "No risks" by Daisy, my consultant.) If I would have been informed that I could possibly have the most pain of my life for weeks/months at a time and while going through this intensity, having to wear a compression garment that makes you feel like you can't breathe I would have said, "why would I pay you for this torture" and walked out of the consultation. I ended up being bullied into having the Tri-sculpting done on upper/lower abs, waist and back. I say bullied because they get your $2495 non-refundable deposit before they give you any other details as to the torture you just signed up for. When I went in for my pre-op surgical appointment, I went over all these issues I was terrified could happen to me and I was assured that most of the horrible things that can happen are mostly for their geriatric clients, but still I would forfeit my deposit if I decided not to go through with the treatment. Who can just throw away $2500, not me!!!
I was a healthy 48 y.o. woman who eats clean, drinks plenty of water each day and works out on a regular basis. I do have Trigeminal neuralgia in my face, but have never been diagnosed with a nerve issue in my body until now!!! I can't go to work, which I was told I would be able to return to work in 2-3 days. Here I am 13 days post treatment and I am still in so much pain, I cry all day from the burning and pulling/tearing sensations. I look deformed too!! This is affecting every aspect of my day to day life. Since this is an elective procedure, these doctors can't/won't help you after you pay them their money with anything for the pain, so be aware of that issue. I wish I could go back and never have had this done, but now I am stuck in the worst situation of my life and no one can help me. Tragically, this procedure and its post-op recovery crap may be my demise, keeping as positive as I can, but each day I can't sleep puts me closer to going mental. Please reconsider doing this to yourself. It's too late for me

Great experience in Greenwood Village, CO. Dr Morton, his team, and office staff amazing place. Dr Morton is an absolutely amazing surgeon, and great guy!
Thanks for everything,
Ana

I had an appt. at the West Palm Beach, Florida location. My appt. was for 11. I arrived at 11:02. 11:30, I am still in the waiting room. No explanation or apology from the receptionist. When I stood up to confront the receptionist she stated she has no way of knowing how long the previous consult would take. Don't they plan for this? Can't they cut their "free" consultation and say, "I'm sorry, I have another potential patient waiting, please email with further questions'? Or, schedule for a longer appt. time? Not like the Doctor has liposuction emergencies. NOT RESPECTFUL OF MY TIME. Treat people the way you would like to be treated. NOT RECOMMENDED. RUN AWAY.

Did lipo some staff was friendly front desk not really. After a few months I notice one side didn't look as flat as the other side called and they told me to go in and they saw it and told me they would fix it I got surgery again and I did not see any results it still looks the same. My sister went as well and had the same experience. I went to the Omaha location. I don't recommended.

The receptionist was dressed like she was going out to a club and noticed I was looking at her rather low-cut dress. Later her and a co-worker were whispering to each other and didn't realize my hearing was ABOVE average. "You see how he keeps looking at them?", "Maybe you should charge him like $5 dollars". The office "supervisor" Wayne refused to have her apologize to me directly or at least write a formal apology. WOULD NOT RECOMMEND if you are a Veteran or Minority. Or in my case both.

In April of 2024. I had chest lipo, at the Oakbrook, IL office, with Flagg. Not gonna put the Dr. in front of it. He cut off my left nipple in the process. A real pathetically novice mistake, Now I have a nipple and a dead nub. And I am very angry to this day, my nipples were very sensitive and now one is completely dead.
I regret doing the surgery with him. 👎😡👎

I had honestly forgotten about getting an area corrected, but when I did remember, I went ahead and scheduled a consultation. I noticed that the only familiar faces there were the two receptionists at the front. I went in and spoke with the manager of the facility, explaining exactly what had happened and what I wanted done. At this time, I had decided to go ahead and add my hips, as I was advised that it would be cheaper to do it that way - having a revision and getting an additional area done at the same time. I met with the new doctor I had chosen, Dr. Hill, and explained to him what had happened to me and what I was looking to accomplish. His bedside manner is absolutely exceptional. He takes the time to listen to you, hear your concerns, and provide you with the best options for the outcome you want. His assistant, Shannel, was very sweet as well. Very comforting. (Thanks Dr. Hill and Shannel!) I was given medication prior to the procedure but it was nowhere near the amount I received the first round. I was also taught about how IV’s work too because I was concerned. Thanks Emily and Ashley! (I learned a lot) Though I admit, I was scared that they messed up again. However, I was offered glasses to darken the room, which was a nice touch. The anesthesia was the perfect amount - I assume, of course, that you'll feel everything at first, but then all you feel is poking and prodding without any pain. I liked the fact that I wasn't so "doped up" because I was able to talk with the team and ask questions during my procedure. Overall, I say that my second experience is by far the best. I would definitely recommend Sono Bello now, since they have done a clean sweep of the place and gotten rid of people who didn't care about their patients. My "dream team" was Dr. Hill and Shannel in the operating room and Ashley, and Emily on meds and IV. They were all equally wonderful, with great bedside manners, calming and soothing energy, and a willingness to educate me on anything I had questions about. Thanks so much to all of you for making this a pleasant experience for me. I received the revision of my lower abs and had my hips done, and I must say that it was a wonderful experience. If Sono Bello wants to improve their services, they could consider highlighting their new service that replaces lymphatic massages, which I was told about during my consultation. Unfortunately, I don't remember the name of the service, but it's brand new and sounds very promising. I think this would be a great addition to their services, as it can be hard to find a place that specializes in lymphatic massages. However, I think it should be included in pricing, instead of that particular procedure, per occurrence. (I hope that makes sense.) Sono Bello, thank you so much for fixing the issues and making sure that your patients feel heard and genuinely cared for. I'm excited to see the new services and procedures that Sono Bello will be offering in the future, and I will definitely consider returning if I need anything else done. You all rock!

(Please believe, If I could put my first review up, I would. It was initially a 1-star review. I would have put zero stars if that were possible. I just really wish I could share both.)

If I could do zero stars I would. Please I beg of anybody thinking of going to this company please dont. It started with a consult that made me feel like they were going to have me looking so great and everything I am asking for would be accomplished. They said the recovery time was nothing and I would be up and going right after. LIES I had my inner and outer thighs done my banana roll and my hips and my body went through a traumatic experience. I still hurt and it has been almost 3 months. I went today because I was not healing right or looking right..I know have to huge puff rolls under my butt that was never there before and one leg its huge the other leg is not so I look deformed. I was told by the pervert doctor who had to rub his hand on my butt that because I have a bigger butt that the fat that was removed couldnt hold it up anymore so my body created these PERMANANT rolls to hold my butt up and then tried to tell me to come to his private practice to spend more money to see if he could fix it. I was botched and your trying to get more money from me? NOBODY told me that this would happen with a big butt. I am getting a attorney and filing a suit on them and will dispute the credit card and fight it with everything I have. Please dont let this happen to you. There are countless of horrible reviews on this company.