Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As a freelancer, SolidGigs works great in my workflow. Find a gig, apply, move on. Would recommend to any freelancer (or even someone looking for something more full-time) who wants less searching and... Se mere

Bedømt til 5 ud af 5 stjerner

The product is great, you can find either freelancing jobs or full time jobs. The customer support is also very kind and they respond very quick to any question.

Bedømt til 3 ud af 5 stjerner

It was good that I was constantly getting timely gig updates. The daily updates weren't being given in excess. According to the criteria I selected, the gig appeared in my mailbox. I like the fact tha... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It is very easy to forget when a free trial expires. It is infinitely more difficult to find a company that understands that you forgot to cancel it. That was not the only thing that impressed me abou... Se mere

Virksomhedsoplysninger

  1. Erhvervsvejledning

Skrevet af virksomheden

We help freelancers get better leads—on autopilot.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

64 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Stay Away!

Similar to other users, I was charged before even using the service. I contacted them asking if they could extend the trial I never knew I had started. They said no, offered no other solution, no empathy, etc. Thankfully my bank got my back and refunded me the money.

17. august 2022
Uopfordret anmeldelse
Solidgigs-logo

Besvarelse fra Solidgigs

Hi, Francisco. Thanks for leaving this feedback. This doesn't sound like us at all and we're very sorry you've had a bad experience. We can't find any information for a "Fransisco Leon" in our system. Can you email us with more information so we can make this right for you? Thanks!

Bedømt til 1 ud af 5 stjerner

Scammy - report them to BBB

To everyone who left reviews here or if you’re viewing this page, file complaints with Solid Gigs to the Better Business Bureau and leave your reviews there to let everyone know that this is a scam: type in their address listed on their site on BBB’s website

My Review:
As others have said, solidgigs is quite scammy. On the website, it says that you get a 7 day free trial and my card was charged for $252 before the trial was up. I immediately canceled my service and I’ve contacted twice now with no responses and I’m so worried I’m going to lose money that I can’t afford to lose. Service also isn’t worth it (you can get same leads from Indeed for free and flexjobs is way cheaper). Upon canceling, I no longer receive any services but am still being refused a refund because “I used the service” which is absurd because a week of using a service like this for $252 is way too much.

Update: Not only was I never refunded or even received a prorated refund of $252 but the service is NOT worth it and will send things that are completely irrelevant to your personalization. When I received no refund, I thought I’d at least get my money’s worth so I resumed but then I realized It just wasn’t worth keeping. They have ignored my messages repeatedly and I’ve just filed my SECOND complaint with them to the BBB because I’ve submitted 3 cancel requests now because the service is awful and I’d rather do away with the emails. After 3 cancel requests, they have no canceled my service, and when I go to delete my account there is a page for it, but no option to go through with deleting. This service is SO shady and I shouldn’t need to file a complaint with the BBB just to get my account deleted and service canceled.

Solid gigs replied to my review as you can see along with replying to everyone else’s saying that they don’t scam. They do. If capital one actually protected me I wouldn’t be out $252 and I even stated that I would be fine with a prorated refund because charging during the first week for a whole year is absurd, and it shouldn’t be this difficult just to cancel a service. And yes, I am having trouble canceling the service because as stated above, they reinstated it when I asked to at least get my money’s worth if they won’t give money back and they resumed service, so they are straight up lying in these replies. Listen to reviews, avoid this service, and if you have been scammed, report to BBB.

5. juli 2022
Uopfordret anmeldelse
Solidgigs-logo

Besvarelse fra Solidgigs

Hi, Cori. We're very sorry you've had a negative experience with SolidGigs. Our records indicate you cancelled your account 4 days after your trial was completed. If this is incorrect, please reach out to us so we can resolve this in your favor asap. Thanks!

UPDATE: Hi, Cori. Thanks for updating your feedback here for us after we replied. It appears you canceled your account on Jun 17, 2022, 1:11 PM MST which was after your free trial expired.

Nevertheless, we have no problem refunding your payment if you're not going to use the service. We completely understand.

We've also made the following changes to our service in order to better serve you and all our customers:

1. We've made our pricing plans more clear ($35/mo or $252/yr = $21/mo).
2. We've made our trial period more clear (7 days at time of writing).
3. We've added a trial period countdown timer to the user dashboard so you don't forget to cancel before your trial is over.
4. We've added more emails to our welcome series to ensure you get the most out of your trial.
5. We've increased our customer service staff.
6. We've updated our customer service procedures.
7. We now offer on-site chat in addition to email customer support.
8. We have added features and improvements to our roadmap to ensure you have a better experience.

We hope this will help you and future customers have a better experience with SolidGigs.

Thanks for the feedback!

Bedømt til 1 ud af 5 stjerner

Charged me a month 1 week into my month trial

Charged me a month 1 week into my month free trial despite not stating this clearly anywhere. When a refund was requested they kept 25% of my payment and claimed it as 'processing fees' which is utterly ridiculous. 1.75-4% is pretty standard across the globe and across most payment methods.

Sounds like a scam to seperate many small freelance workers from a chunk of change hoping most wont miss it or complain.

Disgusting.

PS: Post reply -taken from my email.

I was on a week trial of Solidgigs, after which I decided I hadn't had enough leads to keep the subscription.

I tried to cancel and was offered a free period (I think a month).

So I thought I'd give it some more time to see if it was worthwhile over the longer period.

1 week into this period I've been charged for the month (it wasn't stated anywhere this would happen).
_________

So basically it was the second offer (after cancelling the free week) which lead to me being charged. Watch out for that if you're using SG.

Cheers.

30. maj 2022
Uopfordret anmeldelse
Solidgigs-logo

Besvarelse fra Solidgigs

Hi, Andrew. We're definitely not interested in "scamming" small freelancer workers out of anything. Our website clearly states we offer a 7-day free trial—both on the home page and at checkout. I'm happy we were able to issue you a refund. Best of luck to you!

UPDATE: Thanks for the response, Andrew. We can definitely make this right! Please send us an email at team@solidgigs.com and we'll fix the problem for you. This was just an oversight from what I can see. Thanks!

Bedømt til 1 ud af 5 stjerner

Fraudulent company stealing your card…

Fraudulent company stealing your card details to try to withdraw 252 usd from you, u can't find "cancel subscription" button , their customer support is non-existent. Stay away.

10. maj 2022
Uopfordret anmeldelse
Solidgigs-logo

Besvarelse fra Solidgigs

Hi, Lone Wolf. I'm sorry if you've had a negative experience with SolidGigs. Our "Cancel Subcription" button is clearly located on your account page and you can reach our support team anytime at team@solidgigs.com. Please let us know if there's something specific we can help you with.

In addition, we've made the following recent changes to our service in order to better serve you and all our customers:

1. We've made our pricing plans more clear ($35/mo or $252/yr = $21/mo).
2. We've made our trial period more clear (7 days at time of writing).
3. We've added a trial period countdown timer to the user dashboard so you don't forget to cancel before your trial is over.
4. We've added more emails to our welcome series to ensure you get the most out of your trial.
5. We've increased our customer service staff.
6. We've updated our customer service procedures.
7. We now offer on-site chat in addition to email customer support.
8. We have added features and improvements to our roadmap to ensure you have a better experience.

We hope this will help you and future customers have a better experience with SolidGigs.

Thanks for the feedback!

Thanks!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere