I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service and feedback from placing the order to receiving the delivered product. The product was exceptionally well packed and works exactly as expected. I’m very happy.
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Se mere
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Kontaktoplysninger
Sydafrika
- solencostore.com
4,8
Fremragende
634 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just a great user experience
Just a great user experience! Quick to buy and great delivery.
2. juni 2026
Kyle made my life a lot easier
Kyle made my life a lot easier, when I wanted to exchange what I bought for bigger units.
The online experience is very good and everyone very friendly and helpful.
All in all a win.
15. maj 2026
Excellent service delivery and…
Excellent service delivery and better-quality products
4. juni 2026
Uopfordret anmeldelse
Good service and a high quality product
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have difficulty connecting to the device via blue tooth, but will follow up on that.
28. maj 2026
Great Product and Delivery
Great Product and Delivery. Communication on delivery status could improve.
25. maj 2026
An incorrect unit was delivered but…
An incorrect unit was delivered but rectified immediately. Corrected unit delivered the next day. Totally appreciated the quick response from friendly and helpful staff.
Arete 2 20 L dehumidifier.. this unit is amazing. Second one purchased.😃
22. maj 2026
Legee 669 repair/ service
We sent our Legee 669 to Solenco for repair/maintenance. In the end only maintenace was necessary which was done cost effectively. The turn around time was also quick. The service we received was excellent. Keep the service up.
8. maj 2026
Immediate confirmation of order
Immediate confirmation of order. Delivered the next day in excellent condition. Very smart product. Happy customer.
20. maj 2026
Smooth sailing
Product advice. Buying was a breeze. Progress reports top notch. Product great.
14. maj 2026
The order was quickly
The order was quickly, accurately processed and delivered. Impressive service!
13. maj 2026
Awesom experience
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue.
Also bought the automatic pump and had some minor issues with the installation thereof. Solenco was quick to provide technical support and the issue was resolved.
12. maj 2026
Incredibly easy store experience
Incredibly easy store experience, super fast delivery and the de-humidifier is excellent.
13. maj 2026
Easy ordering process and fast…
Easy ordering process and fast delivery. Excellent experience
30. april 2026
Unbelievably quick delivery
30. april 2026
Prompt delivery
11. maj 2026
Quick delivery
When I placed my order I received immediate confirmation and constant updates of my order. My product was delivered in Pretoria the very next day despite the office being situated in PE, which is very impressive! I will say the instruction manual could use some improvement, but overall I am very happy with their service.
7. maj 2026
Not keeping the humidity down
It is a good-looking machine, but takes a whole day (>12 hrs) to reduce the humidity by 10% - and the next day the humidity is right up again to over 70s.
I expected the 2.5 litre reservoir to fill up quite quickly, but it takes about 24 hrs.
We have a 3 bedroom house, but I suspect it is way underpowered for our needs.
6. maj 2026
Besvarelse fra Solenco
Thank you for your feedback and for choosing the MeacoDry Arete® 12L.
What you are experiencing is actually quite common when first introducing a dehumidifier into a home, especially during wetter months or in homes where moisture has built up over time. The initial moisture isn’t only in the air, it’s also stored in furniture, curtains, carpets, bedding and even the walls themselves. Because of this, it can take several days of continuous use for the humidity levels to stabilise and begin reducing more noticeably.
The fact that the water tank is collecting water over a 24-hour period is a positive sign that the unit is actively extracting moisture from your home. Once the environment dries out, the dehumidifier will then work more on maintaining the humidity rather than constantly pulling out excess moisture.
For best performance, we recommend:
• Running the unit continuously for the first few days
• Keeping internal doors open where possible
• Closing external windows and doors to prevent humid air re-entering
• Positioning the unit centrally in the home or near the dampest area
The Arete® 12L is designed for typical homes and bedrooms, but larger or particularly damp spaces may naturally take longer initially to bring under control.
If you would like, our support team would also be very happy to help optimise the setup for your specific home and usage conditions.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.