Persevered with a problem that took a few visits to identify and resolve the problem. Turned up as scheduled and kept us updated on planned visits. System is now fully functional again. Engineers were... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had call outs to a non functioning solar hot water system with fault traced to vermin attacking sensor cable on roof. Cable now run through metal ducting which should solve problem. Firm always q... Se mere
Louis was great 👍 from start to finish. He was polite and helpful. He replaced our Inverter box. We will be using them again soon, I would definitely recommend Solar Maintenance to anyone. Thank you... Se mere
Solar panel micro inverters failed after 13 years. System assessed and quote given for replacement with a single modern inverter. Work completed in a few hours on the day arranged. Panels all removed,... Se mere
Virksomhedsoplysninger
Om Solar Maintenance and Repairs
Skrevet af virksomheden
At Solar Maintenance And Repairs, we keep your solar system shining bright! With top-tier service and a touch of expertise, we ensure your panels are always in peak condition—because the sun doesn’t take a day off, and neither do we.
Why Choose Us?
We understand that your solar investment is more than just an energy solution—it's a step toward a sustainable future. That's why we deliver fast, professional, and dependable services to ensure your system operates at its best. Whether it's routine maintenance, repairs, or upgrades, we've got you covered.
What We Offer:
Solar Maintenance- Keep your system performing at its best - https://solarmaintenanceandrepairs.co.uk/maintenance/
Solar Repairs -Fix it fast, keep it shining - https://solarmaintenanceandrepairs.co.uk/solar-pv-repair/
Solar Service - Upgrade to power up - https://solarmaintenanceandrepairs.co.uk/solar-pv-repair/
Inverter Replacement - Upgrade to power up - https://solarmaintenanceandrepairs.co.uk/solar-inverter-issues/
Battery Installation - Save energy for later - https://solarmaintenanceandrepairs.co.uk/solar-battery-storage/
Bird Proofing - No birds, no problems - https://solarmaintenanceandrepairs.co.uk/keep-birds-away-from-your-solar-panels/
At Solar Maintenance And Repairs, we don't just maintain solar systems—we empower homeowners and businesses to embrace sustainable energy with confidence. Trust us to protect and enhance your solar investment, ensuring it continues to deliver clean, renewable energy for years to come.
Let's work together to power a brighter, greener future. Contact us today!
Kontaktoplysninger
Stress-Free Solar Care, All Year Round!
4,7
Fremragende
701 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service of system
Engineer turned up exactly on time planned, and successfully serviced our system
16. september 2026
Uopfordret anmeldelse
Professional
Arrived on time, was helpful, Louis explained everything well and answered our questions about other aspects of solar stuff.
23. september 2026
Uopfordret anmeldelse
Very efficient process from first call…
Very efficient process from first call to appointment, and engineer was able to fix the issue there and then. I don't know whether pricing is competitive or not because I have not experienced other service companies. However I'm pleased that my solar panels are functioning once again.
15. september 2026
Uopfordret anmeldelse
Excellent service
Excellent service: promptly responding, providing clear explanations of their diagnosis, clear pricing. I would certainly use them again.
5. september 2026
Uopfordret anmeldelse
Definitely recommend SMAR
Definitely recommend SMAR. Everyone I dealt with was very helpful, came at the correct time, did the job and left everything clean and tidy. Such a refreshing change to deal with such a professional company.
22. september 2026
Uopfordret anmeldelse
Fantastic service from start to finish
Fantastic service from start to finish. The engineer arrived on time, was extremely polite and friendly and dis a thorough job repairing the fault to the solar system, highly recommended.
18. september 2026
Uopfordret anmeldelse
Efficiency and empathy
I had to arrange an inspection and maintenance visit in the house where my elderly disabled father lives (a long way from me), and apart from effectively diagnosing and solving some technical issues the team were very good at the "softer" issues involved in being in the house of a vulnerable client.
17. september 2026
Uopfordret anmeldelse
Excellent service arrived on time .Dave…
Excellent service arrived on time .Dave quickly diagnosed the fault with the solar system and repaired the system .
Would highly recommend
10. september 2026
Uopfordret anmeldelse
I think our problem has dealt with
I think our problem has dealt with, only time will tell, but their communication needs to be improved.
15. september 2026
Uopfordret anmeldelse
Repair of Solar Panel by System
Arranging the appointment was straight forward and confirmed by Text Message. Dom arrived on time, quickly diagnosed the fault with my Solar Panel system and had replacement equipment on his truck. The system was up and running within a couple of hours.
15. september 2026
Uopfordret anmeldelse
Thankyou
Prompt, pleasant and efficient service. Thankyou for helping us out of a givenergy nightmare and resolving all our difficulties.
16. september 2026
Uopfordret anmeldelse
Excellent service very professional…
Excellent service very professional friendly technicians.
10. september 2026
Uopfordret anmeldelse
Highly recommend Company
From my first contract with the Solar maintenance and repair team, was positive. Thier communication was excellent from start to finish. All visitors to our home treated it with respect. The work was carried out on the agreed day. Well done everyone. Especially Mo and Louis as they were the two people whom visited our home. Not forgetting the scaffolding team and the lady I spoke to on my first contract. Highly recommended company. David Waterlooville.
14. september 2026
Uopfordret anmeldelse
I recently used the team for work on my…
I recently used the team for work on my PV system, and I couldn't be more impressed. They are professional, efficient, and completely dedicated to delivering great service. Their communication was brilliant, and they carry out their work with real integrity and skill. Highly recommended!
10. september 2026
Uopfordret anmeldelse
Excellent service
I phoned this company on the Thursday morning as our meter wasnt working. The lady on reception was very helpful and booked us in the following day. I had a confirmation email and text with details of engineers name. Later that Thursday the engineer called to say he could visit us that day as near the area. Arrived on time and sorted out the problem replaced our inverter and all working. Would definitely recomend this company.
10. september 2026
Uopfordret anmeldelse
Good approach to the job
Good approach to the job. Fully conversant with the setup. Good explanation of the system and where the problem was. Able to provide spare parts and solve the problem on the spot. The only down side was the price of the components which was substantial. The workmanship was very good and the follow up with the customer was very good. Thoroughly recommended.
12. september 2026
Uopfordret anmeldelse
And relax
And relax! My dependable thermal solar panel system has been superb over the years. Was not made aware that it needed servicing by original installer, but a site visit showed we needed a new pump, a flush and new glycol. All completed in good time and system working well. Life saver. Thank you to James.
10. september 2026
Uopfordret anmeldelse
Speedy service
Speedy service, came out on a Bank holiday Monday. Polite, efficient and sorted the problem. Thankyou.
31. august 2026
Uopfordret anmeldelse
Quick response and fixed the issue…
Quick response and fixed the issue quickly would recommend if you have issues with Solar panels
7. september 2026
Uopfordret anmeldelse
Massively padded bill
£495 (inc VAT) for maintenance and labor ecluding parts. Quoted £169 for a pump (matched median price everywhere in retail) uncomplcated visit.
- £1690?!?
Texts, calls, emails: Boss finally calls to say he can charge whatever he likes and is not interested in anything I have to say
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Solar Maintenance and Repairs
Dear Customer,
Thank you for your feedback.
We do not normally enter into disputes on review platforms, but unfortunately your review does not accurately reflect what happened, so we feel it is important to set out the facts.
The agreed price to service your solar thermal hot-water system was **£495 including VAT**. During the service, our engineer James identified that the system pump had failed and required replacement.
James clearly wrote down the costs for you before proceeding:
**Solar thermal service: £495**
**Replacement pump supplied and fitted: £1,195**
**Total: £1,690 including VAT**
You agreed to the replacement and instructed James to proceed. The new pump was then supplied and installed, restoring the system.
When James presented the card machine for the agreed £1,690 payment, you then stated that you believed the pump had been quoted at £169. This was clearly not the quotation given, particularly as the originally agreed service alone was £495.
Nevertheless, rather than argue with you at the property, James contacted the office. As a gesture of goodwill and purely to resolve the situation amicably, we authorised him to reduce the **entire £1,690 invoice to just £895 including VAT**.
This meant you received the full £495 service, a brand-new replacement pump, the labour to install it and VAT for a total of £895 — a discount of **£795, nearly 50% of the original invoice**.
You thanked James before he left and the system had been repaired.
Following this, you contacted our office repeatedly and requested a further reduction. Our manager Steve returned your call and explained that, having already reduced a £1,690 invoice to £895, we were not prepared to discount the work any further.
We are therefore extremely disappointed to subsequently receive notification that the £895 payment is now being disputed through your bank, despite the service being completed and the new pump having been supplied and installed at your property.
We have been trading for eight years and have built our reputation on providing a professional service and treating customers fairly. When there was a disagreement over the price in this instance, we reduced the invoice by £795 in an attempt to resolve it immediately and reasonably.
We stand behind the work carried out by our engineer and believe the substantial reduction already provided was more than fair.
**SMAR Team**
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