I would like to commend Alex Reed on the brilliant job in helping us connect our solar inverter to the internet. He was extremely patient with me as I'm not tech savvy. He was polite and respectful.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had the heat pump installed a few months ago. We researched heat pumps thoroughly before proceeding. The guys did a great job installing the unit. They arrived on time, were organised and knew what... Se mere
Technician came and checked my inverter fault- cost about $320 and was nice guy but broke 10 roof tiles - if I did not have spares my ceiling would be wet and falling down.the company don’t seem to ca... Se mere
Virksomheden har svaret
Mark and Mick were extremely helpful in providing advice about which system would be best for our property. All of our questions were answered, both on site and over the phone. The install happened ve... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Solargain is a well-known solar expert. We are one of Australia's largest integrated solar power and solar hot water businesses. Solargain is a premium supplier of solar products. We are a highly experienced team, with over 190 staff members nationally in 23 locations. Solargain has been around for over 20 years, and has been doing solar PV since the first systems were installed in Australia. We’ve installed more than 88,000 systems in this time and been one of the only solar PV companies that has been around for every rebate, every boom and every fall. We’re very proud of this, as it’s proof of our commitment, reward for our customers and something very few organisations have achieved. Solar PV is a long-term investment, and we truly understand this. We promise to provide the highest quality components, advice from the most experienced consultants and the best ongoing support in the industry.
Kontaktoplysninger
10 Milly Ct, 6090, Malaga, Australien
- 1300739355
- sg.info@solargain.om.au
- solargain.com.au
4,4
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our install was a large home system of 56 panels
Our install was a large home system. The company started the installation on the day it was due and finished on time. The installers were very professional, they took the time to explain what they were doing and what the install entailed. They also explained in layman's terms, how the system worked and what to look for when monitoring the system. I am also pleased that Solargain upgraded the system with new design panels at no charge. The system has been operating for about 3 months with no issues. They also worked with our power company to get the rebate started. Just a complete package from start to finish.
11. april 2021
Besvarelse fra Solargain
Hi Len. We're glad to hear that you had such a positive experience with our team from start to finish, and that you're enjoying your new PV system. If you ever need any assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
First rate in all areas
From system sizing to quotation to installation to resolving so e initial high voltage issues, Solargain is first rate. Highly recommend them.
11. april 2021
Besvarelse fra Solargain
Hi Warwick. Thank you very much for your glowing feedback, we're glad to hear you're happy with our team. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.
Great work thank you
8. april 2021
Besvarelse fra Solargain
Hi Alex and Megan. We're glad to hear you had a great experience with our team, thank you for leaving us your review. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.
We used Solargain and the install crew…
We used Solargain and the install crew was very efficient and polite, the job only took a few hours and they did a great job cleaning up any residual rubbish.
The electrician explained how the system worked and then the Solargain team advised of a login for the App to monitor the system.
We used Solargain as they are a local company and we can just drop in and have a chat if we have any future questions.
Great service.
7. april 2021
Besvarelse fra Solargain
Hi Malcolm. We're glad to hear your experience with your install and your system was so positive, thank you for taking the time to leave us your review. If you ever have any more questions, feel free to drop in or call us on 1300 73 93 55. Kind regards, Solargain.
Besvarelse fra Solargain
Hi Robert. We're glad to hear your experience with us was a good one. If you have any questions about your system you can reach us on 1300 73 93 55. Kind regards, Solargain.
From sales
From sales, installation and after sales service, the team was helpful during the whole process.
4. april 2021
Besvarelse fra Solargain
Hi Tim. We're happy to hear you had such a good experience with the whole team, it means the world to us to hear that. If you ever have any questions or need assistance with your system, we're always available on 1300 73 93 55. Kind regards, Solargain.
Besvarelse fra Solargain
Hi Gary. That's great to hear! Thank you for taking the time to leave us your review. If you ever need assistance with the system you can reach us on 1300 73 93 55. Kind regards, Solargain.
I felt everyone gave honest answers to all my enquires.
I felt everyone gave honest answers to any requires that I put forward and I am happy with the results that are coming from the running of the solar system and the savings in our electricity bill.
23. marts 2021
Besvarelse fra Solargain
Hi Mark and Julie. It's great to hear that you're already seeing the results of your solar in your energy bill, thank you for taking the time to leave us your review. If you ever need any assistance with your system, we'd be glad to help, you can reach us on 1300 73 93 55. Kind regards, Solargain.
Product is good.
Product is good.
Service needs to be better.
An with a mobile app that works would be good.
23. marts 2021
Besvarelse fra Solargain
Hi Dean. Thank you for taking the time to leave us your 4-star review, great to hear you're enjoying the product. If you need any assistance with the app please don't hesitate to give us a call on 1300 73 93 55. Kind regards, Solargain.
Great company to deal with…
Great company to deal with from initial call to quote right up until installation which was performed with expertise and professionalism. Would recommend this company to anyone
22. marts 2021
Uopfordret anmeldelse
Besvarelse fra Solargain
Hi Kevin. Great to hear you had such a good experience with our team. Thank you for taking the time to leave us your review, we really appreciate it. If you ever need any assistance with your system you can get in touch with us on 1300 73 93 55. Kind regards, Solargain.
Polite and efficient
Solargain kept helpful contact as well as responding to my questions.
My tenants reported that the installers were polite and efficient.
17. marts 2021
Uopfordret anmeldelse
Besvarelse fra Solargain
Hi. We're glad to hear that you and your tenants had a good experience with the installers and the rest of the team. If you ever have any questions we can always be reached on 1300 73 93 55. Kind regards, Solargain.
Besvarelse fra Solargain
Hi Emilio. Thank you for taking the time to leave us your review, we really appreciate your recommendation. If you ever need any assistance with your system please don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.
So far the system you installed is…
So far the system you installed is living up to expectations and the fault detected in the hot water timer was fixed efficiently and in a timely manner.
Your installers and representatives were courteous, polite and helpful
15. marts 2021
Besvarelse fra Solargain
Hi Grant and Lorraine. We're glad to hear that you're enjoying your system so far and that our team were able to assist you well. If you ever need assistance with your system, please don't hesitate to get in contact with us on 1300 73 93 55. Kind regards, Solargain.
Professional team for installation
Professional team for installation, good communication.
14. marts 2021
Besvarelse fra Solargain
Hi Wing. Thank you for taking the time to leave us your review, it's good to hear that you had a pleasant experience with our installation team. If you ever need any assistance with your system, you can always reach us on 1300 73 93 55. Kind regards, Solargain.
“Solar gain best in the Game”
The service we received at solar gain was fantastic from the time of enquiry
to the finished installation. The whole process was explained so we could understand the process , options given as to price and size of system . An overall easy and satisfactory process.
Our system has been operating now for three months .The solar output has been fantastic, selling on up to sometimes 40 kw on a good ,clear day,better than expected from a 6 kw 20 panel system.
The service from Matt and Jeremy, the installation, price, advice, quality have all been 10/10. Go no where else if you want a great no hassle system.
Solar gain best in the game should be their motto.
Geoff & Wendy Eagle Point
11. marts 2021
We found solargain very knowledgeable…
We found solargain very knowledgeable and professional, the installers turned up on time and got the job done, We would highly recommend solargain for any of your energy needs.
11. marts 2021
Besvarelse fra Solargain
Hi John and Jocelyn. We're glad to hear that you had a good experience with our team, thank you for taking the time to leave us your recommendation, we really appreciate it. If you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
I have used Solargain in the past and…
I have used Solargain in the past and again this time to upgrade my solar PV. I have always found them to be professional and efficient. My latest upgrade went extremely smooth and the technicians worked tirelessly all day to perform the work. I would have no hesitation in recommending Solargain for PV or hot water installations.
9. marts 2021
Uopfordret anmeldelse
Thank you Solargain
Friendly and helpful sales staff.
Office staff were helpful and curteous.
Installation team were professional and on point.
Questions/concerns were all addressed timely and well.
Am more than happy with the end result with the system delivering well above expectation.
My only major gripe was booking the installation itself.
I found this process incredibly frustrating; forced to reschedule on 3 occasions, further compounded by delays in communications given time differences between east/west coast.
Bar the above, was a great experience.
Thank you Solargain!
9. marts 2021
Besvarelse fra Solargain
Hi Jason. We're glad to hear that overall your experience with us was very positive, we do apologise for the issues with scheduling, but are glad to hear things were settled and you are now enjoying your system. If you ever have any questions you can reach us on 1300 73 93 55. Kind regards, Solargain.
We purchased Solargain panels via Ikea
We purchased Solargain panels via Ikea. The whole process was very easy. Solargain were prompt and efficient with their installation. Work was done neatly and carefully and the system is working well
8. marts 2021
Besvarelse fra Solargain
Hi Ross and Thomas. We're glad to hear you found the whole process easy and that your system is working great. Thank you for taking the time to leave us your review, if you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
The whole experience was excellent from…
The whole experience was excellent from the first phone call to the final installation .
8. marts 2021
Besvarelse fra Solargain
Hi John. We love to hear from happy customers so thank you for taking the time to leave us your review, we really appreciate it. If you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.