SoftShellWeb Anmeldelser 

5
•
TrustScore 2.5 ud af 5

2,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,6

Alle anmeldelser

(5)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Sudden SPAM suspension with ZERO support for 3+ days - Absolute rubbish

I purchased a Ryzen - Two / Ryzen & Gold VPS on February 27th, 2026. Everything worked fine until April 27th, when they suddenly suspended my service without any warning, evidence, or explanation.

The only reason shown is "SPAM". No logs, nothing.

I immediately opened 3 urgent tickets:
- #102744 (April 27)
- #183814 (April 27)
- #633226 (April 30 - "PLEASE Urgent REPLY")

Today is April 30th — more than 3 full days with ZERO reply from support. I cannot access my VPS, cannot backup my data, and the panel says "This VPS is suspended. You cannot perform any operations."

I no longer want to use their service. I just want my data back and to cancel. But they completely ignore me.

This is absolute rubbish service. You pay money, they suspend without proof, then ghost you for days while your data is locked. Extremely unprofessional.

I have also posted about this on LowEndTalk with screenshots. Many other users have reported the same spam/abuse suspension + no support issue.

I will never use or recommend SoftshellWeb again.

I just want my data back.

27. april 2026
Uopfordret anmeldelse
SoftShellWeb-logo

Besvarelse fra SoftShellWeb

Hello Lon,

We enforce a strict zero-tolerance policy for network abuse. Your service was suspended because activity originating from your VPS directly caused our IP addresses to be blacklisted by major authorities, specifically SpamHaus and Abusix.

Despite this severe violation, your claim that your data is currently locked is untrue. We have already re-enabled access to your VPS, giving you the opportunity to address the issue and back up your data. We must act decisively in these situations to protect our network infrastructure and our other clients.

Bedømt til 3 ud af 5 stjerner

SoftShellWeb ok for standard Linux servers

The first server I got was ok - the 2nd server would not install my Micro OS iso so I asked for a refund & got offered a credit so I cancelled both.

I eventually got my refunds so many thanks for that.

I bought 10+ servers in the summer sales & am more interested in reliability for a current project than price. I run custom systems so SoftShell was not a good fit for me - but probably fine if you just need a standard Linux (Ubuntu / Debian / Alma etc). Great prices for the spec you receive, to run a standard server.

The first machine was nice & stable. The 10gbps speed was also fine.

I also found a "lowend" way to install a custom iso:

see see the "reinstall" README.md for Github user: bin456789 (links not allowed here)

Boot the Alpine Linux iso option & use it as an in RAM rescue environment:

apk update
apk add qemu qemu-img qemu-system-x86_64
modprobe kvm

qemu-system-x86_64 -enable-kvm -netdev type=user,id=mynet0 -device virtio-net-pci,netdev=mynet0 -m 512M -drive file=/dev/sda,format=raw,if=virtio -vga std -k en-gb -daemonize -cdrom $MYISO -boot d -vnc :1

kill -15 $(pidof qemu-system-x86_64)

5. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Just as the other review indicates...

Just as the other review indicates - zero support.

If one can somehow get any answers from them they are disdainful & unwilling to actually fix their broken services.

These folks highlight just how difficult it is to find ANY web hosting worth paying for in recent years - too many are outright ripoffs like this one.

Silliest of all - they make ads for their 'specials' at WHT, but openly hate on anyone who gets in via those 'specials' - a real zero of a company & should be avoided totally.

2. september 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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