The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Se mere
Virksomheden har svaret
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Se mere
Virksomheden har svaret
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Storbritannien
4,9
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Steve at Thurrock was great
Steve at Thurrock was great! He was really helpful and expertly guided us through our choices. He carefully considered our requirements and helped us pick our dream sofas. He even rearranged the sofa to help us visualise what we'd be buying. Excellent friendly service!
31. januar 2026
Besvarelse fra Sofology - Thurrock
Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.
Rob was very helpful with helping us…
Rob was very helpful with helping us find the right sofa to fit in our awkward dimensions
31. januar 2026
Besvarelse fra Sofology - Thurrock
Awkward dimentions is our speciality Mr Puddle! Glad we could help!
Besvarelse fra Sofology - Thurrock
Thank you for choosing Sofology!
Excellent service all round
Excellent service all round. Ameet was polite and friendly, he was knowledgeable and helpful without being pushy. We would recommend this store.
12. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for your recommendation Tina
Explained fully benefits of products we…
Explained fully benefits of products we were interested in and additional information to gliders , insurance cleaners etc .
29. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for sharing Mr Nash
Great customer service. Steve at the Thurrock store was…
Steve at the Thurrock store was exceptionally helpful and patient. Thank you for your help.
30. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you Mrs Kerridge
Rob from the Thurrock branch was…
Rob from the Thurrock branch was amazing. 5 start service excellent
30. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for choosing Sofology!
Besvarelse fra Sofology - Thurrock
Thank you for awarding us 5 stars
We received an excellent service from…
We received an excellent service from Steve at Thurrock sofology. He was patient and made the purchase as easy as possible for us.
28. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you Mr Whitford
I was served by Steve
I was served by Steve, he was so helpful and excellent in his explanation of everything, couldn’t have been better, a very good manner, he deserves every bit of praise
29. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for taking the time to share your experience :-)
Besvarelse fra Sofology - Thurrock
We are happy that you chose Sofology Elizabeth
New Sofa
We knew exactly what we wanted to order and Theresa, the sales assistant made it very easy for us to do so. She talked through the delivery options so we felt confident of a smooth delivery and set up of the sofa. All in all a pleasurable experience!
26. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for awarding us 5 stars Emma :-)
Very efficient agent not pushy let us…
Very efficient agent not pushy let us choose and have time to think and see exactly what wr wanted
26. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for sharing your experience Susan!
Great service and very helpful staff
Great service and very helpful staff. Steve was very informative, great service.
29. januar 2026
Besvarelse fra Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience and easy transaction.
Absolutely amazing, the sales agent Faye at Thurrock store was great, she provided all the information about the sofa and had good knowledge of the product. Answering all our questions to make it easy for us to decide on the sofa. Overall great experience and found it easy to make the purchase.
27. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for this great review Maz
Sofa Purchase
Had a great experience with Rob at the Thurrock branch. He showed us all the lumbar support sofas on display and gave honest feedback on all of them to help us make a decision. There was no pressure and we were able to look around with no one following us everywhere like we experienced in many other sofa shops.
24. januar 2026
Besvarelse fra Sofology - Thurrock
Thank you for this amazing review Mrs O!
A great experience
Jon at the Thurrock Lakeside Store was very friendly , knowledgeable and helpful when we were looking for our new sofas. There is an extensive range of options , We never felt hassled or pressured in any way on any of our visits ( there were a couple)which made for a nice experience . I would happily recommend to friends and family.
26. januar 2026
Besvarelse fra Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Relaxed and was allowed to wonder…
Relaxed and was allowed to wonder around untill we were happy and then inform the staff when we were ready all staff were very helpful
1. januar 2026
Besvarelse fra Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Our salesman Del was courteous and…
Our salesman Del was courteous and extremely helpful without being pushy, left us to browse but was on hand when we were ready to order. Thank you for a pleasant experience would recommend
26. januar 2026
Besvarelse fra Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.