I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... Se mere
Lokation
Skift lokationOctagon Retail Park, ST1 5RR Stoke-on-Trent, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very rarely do I leave a buying experience with a sense of having had a genuine human interaction. This was a pleasant exception to that rule. No pushy sales technique or oversell just a person who... Se mere
Virksomheden har svaret
Vicky and Ash in the Hanley store were amazing. Not pushy, understood the decision and helped discuss option patiently. Very good experience 👍
Virksomheden har svaret
Very good experience on our visit today .. we were looked after extremely well by Vicky Westwell ( sales consultant at your Hanley branch Stoke on Trent ) she treated us with the utmost respect she w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, Storbritannien
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service I got from Sandra was absolutely first class
The experience was first class. Sandra was very helpful and patient. She did not try to rush me into making a decision. If only staff in other areas of retail were the same
19. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you for your review. Another great review for Sandra, we will make sure to pass this on! Have a nice day.
Excellent informative,constructive and…
Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon
18. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Lovely
Lovely, friendly and very helpful staff, offering good advice without being pushy.
18. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sam was very helpful
Sam was very helpful. She listened to our requirements and gave helpful advice.
18. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you for your review. Another great review for Sam, we will make sure to pass this on! Have a nice day.
Had the pleasure of meeting James today…
Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you
18. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Vicky is a really good sales assistant…
Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊
17. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Shout out to Paulina!
This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.
Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.
Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂
14. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very comfortable experience at…
Very comfortable experience at sofology, great quality range of sofas in stock and their team were helpful from the start (shout out to Sam for her attention and professionalism)
17. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
James was great
James was great, helping us with our questions and very patient. I would definitely recommend Sofology
17. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Stoke-on-Trent
thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great experience
Really great experience at Sofology Stoke thanks to Leon.He was very personable and made buying our new sofa really easy; he provided clear, non pressurised information, leaving the decision making entirely to us.
Excited to receive it and spread out in front of the TV with the dog 🤟🏼 thanks so much
11. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Help to choice
Samantha was very polite and knowledgeable. She made us feel at ease did not pressure us. Our final choice with her help met all our requirements.
13. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you for this great review Alf :-)
I had a few questions which were all…
I had a few questions which were all answered. Information on other items and delivery all explained. Made a purchase two chairs.
9. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Would like to thank Sandra for making…
Would like to thank Sandra for making us feel welcome when we came into the store today at Sofology in Stoke, she made us feel at ease and answered any questions professionally - very pleased
12. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your 5-star review!
Very well mannered and professional we…
Very well mannered and professional we are so pleased that we went to the showroom today
11. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your 5-star review!
Besvarelse fra Sofology - Stoke-on-Trent
Thank you so much for your 5-star review!
Brilliant friendly
Brilliant friendly, insightful and knowledgeable service from James at the store on the octagon retail park
11. januar 2026
Besvarelse fra Sofology - Stoke-on-Trent
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Stoke-on-Trent
Thank you for awarding us 5 stars :-)
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