Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Se mere
Virksomheden har svaret
Lokation
Skift lokationWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helped by a lovely lady called Irena, very relaxed service and no pressure to buy. Made sure we were entirely sure on what we wanted, giving advice when required.
Virksomheden har svaret
Good experience selecting two new sofas. Good ranges and able to order in a large range of fabric finishes. Helpful staff, but allowed to browse without pressure.
Virksomheden har svaret
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A great shopping experience
James was very helpful in advising us on sofas that met our needs and made the process easy
3. januar 2026
Besvarelse fra Sofology - Poole
Thank you for sharing your experience!
Besvarelse fra Sofology - Poole
Thank you for choosing Sofology :-)
The assistant was very courteous and…
The assistant was very courteous and explained everything fully with no pressure on me.A great asset to the company.
5. januar 2026
Besvarelse fra Sofology - Poole
Thank you for choosing sofology!
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars :-)
Besvarelse fra Sofology - Poole
Thank you for sharing Steve :-)
We spent a long time choosing our…
We spent a long time choosing our sofas. And ended up back at Sofology Irene was so knowledgeable about the furniture , very caring not pushy let us think about it. We are looking forward to it arriving
4. januar 2026
Besvarelse fra Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Jason did a great job of navigating us…
Jason did a great job of navigating us through the ordering process. Thank you
Happy new year to all of the team!
3. januar 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for your review. Another great review for Jason, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Besvarelse fra Sofology - Poole
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.
Katie was excellent
Katie was excellent, she explained everything really clearly went through all the options available and helped guide me to what I think will be a perfect sofa for my room. Would definitely recommend Sofology and their fantastic service.
3. januar 2026
Besvarelse fra Sofology - Poole
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Besvarelse fra Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent shopping experience.
There was a very relaxed and friendly atmosphere in the store. The range of sofas was extensive and we received excellent customer service from Linda. We were very impressed by the shopping experience and are looking forward to receiving our new sofa!
2. januar 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The product we selected was good and…
The product we selected was good and the salesperson, Katie Marshallsay, was very informative and professional.
2. januar 2026
Besvarelse fra Sofology - Poole
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
We were looked after very well
We were looked after very well , answers to questions were offered with honesty . Very helpful with choice of colour . A good experience
Karen & Keith Holcombe
2. januar 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very pleasant experience
The sales guy was very knowledgeable and helpful, explained all the options with no pressure
2. januar 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Brilliant experience in store
Brilliant experience in store - Martin we so helpful - Thankyou
2. januar 2026
Besvarelse fra Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
sofa review
Saleslady was great (kate). The only reason for the lower rating was the fact that they could not reduce the size of the 2 seater we wanted by 3 cm ( which was strange as it was supposed to be built to order !!!)
1. januar 2026
Besvarelse fra Sofology - Poole
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Great service from the sales person.
27. december 2025
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.