Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Se mere
Lokation
Skift lokationWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Se mere
Virksomheden har svaret
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Se mere
Virksomheden har svaret
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- også i
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelforretning
- Møbelpolstringsbutik
- Møbeltilbehør
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Storbritannien
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor after sales service
Bought 2 sofas, a corner sofa from Clearance, and a 3 seater chaise, was very excited at first, but when the corner sofa was delivered it came in wrong fabric with only a corner piece delivered in the fabric of my choice. They acknowledged a supplier error and now being asked to pay £700 for a new factory order. This is really poor after sales service from such a reputed brand. Still working with customer support team, will see how far they will honour their contract.
27. maj 2026
Besvarelse fra Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. The Cove is a gorgeous choice! Thanks for taking the time to leave a review.
Besvarelse fra Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We received excellent customer service…
We received excellent customer service at Sofology. We really appreciated the support we were given, as the staff member provided all the information we needed and helped us choose the perfect chair for our dream home. She explained every detail clearly and guided us through the different options, highlighting the quality and features of the furniture. Her knowledge, patience, and professionalism made the whole experience enjoyable and stress-free.
29. maj 2026
Besvarelse fra Sofology - Poole
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Besvarelse fra Sofology - Poole
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Besvarelse fra Sofology - Poole
Thanks for this fabulous review. We appreciate you sharing it with others!
Very good
Very good. Helpful staff who explained different furniture. Not to pushy though
24. maj 2026
Besvarelse fra Sofology - Poole
Thanks for this fabulous review. We appreciate you sharing it with others!
Besvarelse fra Sofology - Poole
Thank you for sharing Pat :-)
The sales people were very friendly and…
The sales people were very friendly and attentive.
15. maj 2026
Besvarelse fra Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The shop assistant new exactly what we…
The shop assistant new exactly what we wanted and we were in and out of the shop within 10 minutes
15. maj 2026
Besvarelse fra Sofology - Poole
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Comfy sofa
Comfy sofa. Staff in Poole ran through all the options and showed different options
26. januar 2026
Besvarelse fra Sofology - Poole
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic full of information and…
Fantastic full of information and decency and a damn nice person
10. maj 2026
Besvarelse fra Sofology - Poole
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Excellent Service
Bernard( The sales person) was excellent. He listened to our requirements, understood his product range and helped us make the right decision. He was knowledgeable, polite and helpful throughout the process.
5. maj 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for your review. Another great review for Bernard, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Poole
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Besvarelse fra Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Besvarelse fra Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
This was our first time at sofology
This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.
30. april 2026
Besvarelse fra Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out.
I did go into the store in poole at first but I did order the sofas online, as didnt have the time to go back in to order them.
Would like to say thank you to Stephen strickland aka Steve for helping us out
29. april 2026
Besvarelse fra Sofology - Poole
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great service.
The staff were excellent. The choice of furniture suited our needs perfectly.
24. april 2026
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jason
Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Will suggest any friends and family to Jason in Sofology Poole!
17. april 2026
Besvarelse fra Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jason. Have a great day 😊
Dette er Trustpilot
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