Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Se mere
Virksomheden har svaret
Lokation
Skift lokationWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helped by a lovely lady called Irena, very relaxed service and no pressure to buy. Made sure we were entirely sure on what we wanted, giving advice when required.
Good experience selecting two new sofas. Good ranges and able to order in a large range of fabric finishes. Helpful staff, but allowed to browse without pressure.
Virksomheden har svaret
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
both staff members were very helpful
both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa
31. januar 2026
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars :-)
5/5 experience
Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!
8. februar 2026
Besvarelse fra Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We were greeted by Klaudia politely and…
We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.
10. februar 2026
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars!
Great experience
Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)
8. februar 2026
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars!
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars!
The sofa we bought was given rave…
The sofa we bought was given rave reviews by the salesperson.
8. februar 2026
Besvarelse fra Sofology - Poole
Thank you for choosing Sofology!
Besvarelse fra Sofology - Poole
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Really take the time to understand what you are looking for, brilliant service!
Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!
7. februar 2026
Besvarelse fra Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
I wasn’t pushed into buying my sofa but…
I wasn’t pushed into buying my sofa but I was told everything I needed to know
7. februar 2026
Besvarelse fra Sofology - Poole
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Great range of comfy sofas
Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
comfortable and easy going experience
James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.
His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.
18. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Poole
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Sofa - So Good
A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.
4. februar 2026
Besvarelse fra Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very attentive team and made it a very…
Very attentive team and made it a very quick and easy process to purchase a sofa
1. februar 2026
Besvarelse fra Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Our salesman Martin was knowledgeable
Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++
3. februar 2026
Besvarelse fra Sofology - Poole
Thank you for this amazing review Royce
Vey helpful answered all my questions…
Vey helpful answered all my questions pleased with what I have ordered Thanks.
4. februar 2026
Besvarelse fra Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff were very helpful on both visits
31. januar 2026
Besvarelse fra Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Martin was really helpful (I think that…
Martin was really helpful (I think that was his name)
31. januar 2026
Besvarelse fra Sofology - Poole
Thank you for sharing your experience Anoushka
Sofa just ordered awaiting delivery
It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?
But Many thanks to Clodia and Bernard to show us around when we visited the store..
1. februar 2026
Besvarelse fra Sofology - Poole
Hi there, thanks for taking the time to leave a review, we appreciate the feedback!
Our experience was great
Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.
1. februar 2026
Besvarelse fra Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent
Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!
31. januar 2026
Besvarelse fra Sofology - Poole
Thank you for awarding us 5 stars Robert!
Dette er Trustpilot
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