Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Se mere
Virksomheden har svaret
Lokation
Skift lokationWhite City Retail Park, M16 0RP Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Se mere
Virksomheden har svaret
Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Se mere
Virksomheden har svaret
I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
White City Retail Park, M16 0RP, Manchester, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dream sofa purchased!
Al helped me purchase my sofa and he was great, super helpful and knowledgeable - a good soft seller!
18. oktober 2025
Besvarelse fra Sofology - Manchester
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Happy was great
Happy was great! Really friendly and answered all questions efficiently, would definitely recommend!
19. oktober 2025
Besvarelse fra Sofology - Manchester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service
11. oktober 2025
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Qas was extremely satisfying with his…
Qas was extremely satisfying with his nolig of the kind of sofa we wanted and listening to everthing we had to say and I think he deserves a raise or even a bonus i haven't had customer service like that in a very long time
14. oktober 2025
Besvarelse fra Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I was looked after by Justine
I was looked after by Justine. Friendly, knowledgeable and patient whilst I made up my mind !!
11. oktober 2025
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were so kind and welcoming
The staff were so kind and welcoming. Every step of the way they showed kindness and genuineness. So glad to have bought a sofa here from such a lovely team.
8. oktober 2025
Besvarelse fra Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Great customer service
Will at the White City Retail park in Manchester was so helpful. He answered all our questions and we felt really informed about our decision. It’s quite a big purchase for us but we’re so pleased with our choice. They left us alone to browse the showroom and were more than happy to help when we had questions.
5. oktober 2025
Besvarelse fra Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Footstool Purchasep
We were really impressed with the personal service from JK - she went above and beyond, taking the time to understand our needs and helping us find the perfect product.
8. oktober 2025
Besvarelse fra Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Very helpful young man not too pushy…
Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.
5. oktober 2025
Besvarelse fra Sofology - Manchester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Efficient service and pleasant attitude…
Efficient service and pleasant attitude from staff member
1. oktober 2025
Besvarelse fra Sofology - Manchester
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We bought our couch through the…
We bought our couch through the Trafford park shop, Happy supported us to find our perfect couch. He was very helpful and was not pushy at all. He was very knowledgable with all the products and we would not hesitate to use Happy and Sofology in the future
30. september 2025
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great team in the store
Great team in the store. The two people I spoke with over two visits were amazing 🤩
27. september 2025
Besvarelse fra Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Happy and Justine were brilliant
Fabulous. Happy Singh and Justine were excellent. Fabulous service and great process.
Couldn’t recommend enough.
27. september 2025
Besvarelse fra Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Besvarelse fra Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
We found Happy extremely helpful
We found Happy extremely helpful, very knowledgeable and able to guide us through the process. You don’t replace lounge furniture very often and your decision has to be right and with Happy’s help I feel we did just that. Thanks again
23. september 2025
Besvarelse fra Sofology - Manchester
Thank you for sharing your experience :-)
the staff member was excellent really…
the staff member was excellent really friendly and knowledgeable
21. september 2025
Besvarelse fra Sofology - Manchester
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!
Will was very helpful in finding the…
Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.
20. september 2025
Besvarelse fra Sofology - Manchester
Thank you for choosing Sofology :-)
Besvarelse fra Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.