I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
Virksomheden har svaret
Lokation
Skift lokationWhite City Retail Park, M16 0RP Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Se mere
Virksomheden har svaret
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Se mere
Virksomheden har svaret
I just found.d the whole experience very pleasant, the salesman was so helpful and of course the coffee helped me enjoy sitting in my soon to be new chair. I would recommend sofology.
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
White City Retail Park, M16 0RP, Manchester, Storbritannien
4,8
Fremragende
2 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class service
Easy to deal with and everything was explained perfectly by Happy my salesman.
14. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
White City highly recommend
I ordered a sofa from the White City branch and have to say that the sales lady Lianne was excellent. Would highly recommend sofology 5 stars all the way
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Manchester
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
Good shopping experience
Staff were not in your face and gave help readily when needed.
12. januar 2026
Besvarelse fra Sofology - Manchester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Assistant very helpful
Assistant very helpful without being overbearing. Explained everything succinctly .
12. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very good customer service by Happy
11. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good customer service
My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️
11. januar 2026
Besvarelse fra Sofology - Manchester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
It was so easy and quick
It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.
11. januar 2026
Besvarelse fra Sofology - Manchester
Thank you so much for your 5-star review!
The service was great ,not intrusive
The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly
11. januar 2026
Besvarelse fra Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. Give him a payrise. God bless x
The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x
11. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very friendly helpful advice.
3. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Mr Happy Singh Was Absolutely Fantastic…
Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.
7. januar 2026
Besvarelse fra Sofology - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We were met with a warm welcome and…
We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!
6. januar 2026
Besvarelse fra Sofology - Manchester
Thank you for taking the time to write this great review :-)
No pushy salespeople
No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.
31. december 2025
Besvarelse fra Sofology - Manchester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Larsen the Perfect Sofa for our Space
We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!
31. december 2025
Besvarelse fra Sofology - Manchester
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Besvarelse fra Sofology - Manchester
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
Buying experience
We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.
29. december 2025
Besvarelse fra Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you
21. december 2025
Besvarelse fra Sofology - Manchester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Helpful and informative staff
Helpful and informative staff. Not too pushy but available for questions. Would highly recommend
30. december 2025
Besvarelse fra Sofology - Manchester
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Leanne at Sofology White City retail park.
The sales assistant Leanne at the Sofology branch at White City retail park Stretford was first class. She was friendly, knowledgeable and personable and certainly helped in our decision to make a purchase. She demonstrated the sofabed mechanism and and gave valuable advice on the multitude of options available with the product. We were really impressed and will definitely refer to friends and family. Thank you.
27. december 2025
Besvarelse fra Sofology - Manchester
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Fantastic customer service by Happy
Fantastic customer service by Happy. He was very knowledgeable and very patiently answered all our questions.
29. december 2025
Besvarelse fra Sofology - Manchester
Thank you so much for taking the time to share your feedback with us.
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