Sofology - Manchester Anmeldelser 2.168

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

Salesman was very helpful and talked me through the whole process explaining everything to me.

No pressure ,no add on.Dealt with them in past

Ikram was great - he made the experience so easy & enjoyable!

Liane was really great. She was ion hand to answer our many questions, but have us space to discuss and never made us feel under pressure. She explained the additional insurance and how we may need it. We wanted to see quite a few different permutations so she was really patient and worked them all through fur us!

Will at White City retail was so helpful, wasn’t pushy to get us to buy - genuinely wanted to help! He helped with the size of our room and planned it all for us, such a friendly person

Happy was Amazing, had great communication, very clear and friendly!
Made the processes very easy and comfortable.

The store was well laid out, no pushy sales team! Leanne had great product knowledge and was very approachable, this encouraged us to return to the store.

A great choice of sofa,s and especially for me the lumbar support..exceptional quality..thankyou Al for your help,a lovely young man.had a lot of patience and very helpful..

The customer service we received was outstanding. A staff member named Happy provided an excellent experience; he was incredibly thorough in explaining our coverage and care options, as well as the technical differences between models. He was instrumental in helping us determine the correct sizes and the best configuration for our living room layout.

Happy is definitely a great staff member and an asset to your business!

Great knowledge l, very patient and understanding, Happy Singh from Manchester White City was great with good service

We bought out sofa via Qassim who was extremely nice and very professional. He answered all the questions we could throw at him and made the purchase very easy and straight forward.

We visited Sofology to find a sofa for our living room and from the moment we walked in, we were impressed by the wide range of beautiful sofas on display. We were greeted by Happy, who was welcoming, professional, and a pleasure to deal with. He showed us various models, gave us ample time to consider our options and thoughtfully highlighted the importance of choosing a sofa that best suits our comfort and needs. The level of service was excellent and we left the store very satisfied. Thank you Happy for your outstanding service.

Happy the Sales Consultant at The White City Branch in Manchester was superb from start to finish. Offering us a Coffee was top level. Happy is a massive credit to your company. We will definitely recommend Sofology to friends and family.

Justine was knowledgeable, professional, and answered our extensive qs thoroughly. Explained extras and ended up buying sofa at a great price. Smooth payment process

Absolutely pathetic customer services . And hideous quality of furniture. Do not buy from this tin pot outfit

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.