Sofology - Manchester Anmeldelser 2.168

TrustScore 5 ud af 5

4,8

White City Retail Park, M16 0RP Manchester, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I just found.d the whole experience very pleasant, the salesman was so helpful and of course the coffee helped me enjoy sitting in my soon to be new chair. I would recommend sofology.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Sofabutik
  2. Møbeltilbehør
  3. Møbelforretning
  4. Butik med udstyr til hjemmet
  5. Dagligstuemøbelbutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktoplysninger

  • White City Retail Park, M16 0RP, Manchester, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Customer Service

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

28. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for awarding us 5 stars

Bedømt til 5 ud af 5 stjerner

The young man who finalised the…

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

25. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for sharing Ms Khan!

Bedømt til 5 ud af 5 stjerner

First of all all the staff are friendly…

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

23. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Bedømt til 5 ud af 5 stjerner

Salesman was very helpful and talked me…

Salesman was very helpful and talked me through the whole process explaining everything to me.

24. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Bedømt til 5 ud af 5 stjerner

No pressure ,no add on.Dealt with them…

No pressure ,no add on.Dealt with them in past

27. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Ikram was great

Ikram was great - he made the experience so easy & enjoyable!

30. december 2025
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for awarding us 5 stars Mrs W

Bedømt til 5 ud af 5 stjerner

Liane was really great

Liane was really great. She was ion hand to answer our many questions, but have us space to discuss and never made us feel under pressure. She explained the additional insurance and how we may need it. We wanted to see quite a few different permutations so she was really patient and worked them all through fur us!

25. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for awarding us 5 stars Alison.

Bedømt til 5 ud af 5 stjerner

Will at White City retail was so…

Will at White City retail was so helpful, wasn’t pushy to get us to buy - genuinely wanted to help! He helped with the size of our room and planned it all for us, such a friendly person

25. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Bedømt til 5 ud af 5 stjerner

Happy was Amazing

Happy was Amazing, had great communication, very clear and friendly!
Made the processes very easy and comfortable.

24. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Fantastic service

The store was well laid out, no pushy sales team! Leanne had great product knowledge and was very approachable, this encouraged us to return to the store.

18. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

A great choice of sofa,s and especially…

A great choice of sofa,s and especially for me the lumbar support..exceptional quality..thankyou Al for your help,a lovely young man.had a lot of patience and very helpful..

23. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Bedømt til 5 ud af 5 stjerner

The customer service we received was…

The customer service we received was outstanding. A staff member named Happy provided an excellent experience; he was incredibly thorough in explaining our coverage and care options, as well as the technical differences between models. He was instrumental in helping us determine the correct sizes and the best configuration for our living room layout.

Happy is definitely a great staff member and an asset to your business!

19. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Bedømt til 5 ud af 5 stjerner

Great knowledge l

Great knowledge l, very patient and understanding, Happy Singh from Manchester White City was great with good service

21. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for awarding us 5 stars Naveed

Bedømt til 5 ud af 5 stjerner

We bought out sofa via Qassim who was…

We bought out sofa via Qassim who was extremely nice and very professional. He answered all the questions we could throw at him and made the purchase very easy and straight forward.

18. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for sharing your experience Mr Whitfeld

Bedømt til 5 ud af 5 stjerner

We visited Sofology to find a sofa for…

We visited Sofology to find a sofa for our living room and from the moment we walked in, we were impressed by the wide range of beautiful sofas on display. We were greeted by Happy, who was welcoming, professional, and a pleasure to deal with. He showed us various models, gave us ample time to consider our options and thoughtfully highlighted the importance of choosing a sofa that best suits our comfort and needs. The level of service was excellent and we left the store very satisfied. Thank you Happy for your outstanding service.

20. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for taking the time to write this amazing review Cozmin :-)

Bedømt til 5 ud af 5 stjerner

New Sofa, By A Great Sales Consultant

Happy the Sales Consultant at The White City Branch in Manchester was superb from start to finish. Offering us a Coffee was top level. Happy is a massive credit to your company. We will definitely recommend Sofology to friends and family.

20. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for awarding us 5 stars :-)

Bedømt til 5 ud af 5 stjerner

Justine was knowledgeable

Justine was knowledgeable, professional, and answered our extensive qs thoroughly. Explained extras and ended up buying sofa at a great price. Smooth payment process

18. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, thank you for your review. Another great review for Justine, we will make sure to pass this on! Have a nice day.

Bedømt til 1 ud af 5 stjerner

Absolutely pathetic customer…

Absolutely pathetic customer services . And hideous quality of furniture. Do not buy from this tin pot outfit

16. januar 2026
Uopfordret anmeldelse
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Bedømt til 5 ud af 5 stjerner

Comfort on the Horizon.

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

16. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Bedømt til 5 ud af 5 stjerner

Great advice

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.

12. januar 2026
Sofology - Manchester-logo

Besvarelse fra Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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