Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Se mere
Virksomheden har svaret
coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Se mere
Virksomheden har svaret
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Storbritannien
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fab experience buying our new sofa
10. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Excellent service, beautiful suite, outstanding!
Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed until I was confident in my purchase. She went beyond being a sales person, ensuring I was listened to. Suite was delivered within time slot and delivery drivers were excellent. All in all, after a very bad experience with another retailer, from sale to delivery this went without a hitch!
28. marts 2026
Besvarelse fra Sofology - Kirkcaldy
This is an amazing review Karen, thank you for sharing :-)
the salesperson was knowledgable on the…
the salesperson was knowledgable on the item that I was interested in
9. juni 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Was very helpful on my sofa preces
Was a very good and was very good in what i was wanting very kind helpful
3. juni 2026
Besvarelse fra Sofology - Kirkcaldy
What an amazing review, thank you so much for taking the time to write this!
Janis was a very helpful
Janis was a very helpful, knowledgeable and easy to chat with girl, listened to what I had to say and helped me get the best fabric for my needs
29. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Janis, we will make sure to pass this on! Have a nice day.
No pressure
No pressure, we were left to look around, try a few, we took a while to finally pick one, Blair then came forward and explained all about what we had picked and any extra we could have, he was knowledgeable, there was no pressure to add extras,once we decided on what we'd like he went on to explain and the break down of the cost, when to expect delivery and what will happen or day of delivery
Happy with the customer service we received
24. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Blair, we will make sure to pass this on! Have a nice day.
Shirley was really attentative and…
Shirley was really attentative and helpful showing us lots of different sofas and really listening to what we were looking for. She was even helping us with our colour schemes for our living room she is an asset to the company. Excellent rapport with her customers and we will definitely recommend people to come to sofology in Kirkcaldy!
24. maj 2026
Besvarelse fra Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Besvarelse fra Sofology - Kirkcaldy
Thank you for choosing us Anne!
They were very professional and very…
They were very professional and very helpful we got the sofa we were looking for
21. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
The staff where very helpful and…
The staff where very helpful and informative and told me everything I needed to know
20. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Purchased our Sofa and Chair on our…
Purchased our Sofa and Chair on our second visit into the Kirkcaldy Store the staff Janice and Blair were very helpful knowledgeable and made our purchase enjoyable Looking forward to our delivery date
27. april 2026
Besvarelse fra Sofology - Kirkcaldy
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Besvarelse fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
Nothing was two much trouble we went…
Nothing was two much trouble we went back the next week and ordered another two seater and it was no problem to deliver them together
9. maj 2026
Besvarelse fra Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Besvarelse fra Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
coming in with a friend who could give…
coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required.
honest answers. good choice of the type we were looking for.
4. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Was a great selection to choose from…
Was a great selection to choose from from and ordering was easy.
6. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
LazeeBoy purchase
The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home.
I waited for a confirmation email but by the following Friday afternoon still no response.
I called the finance company only to be told that the wrong DOB had been filled in by the shop assistant.
I was then instructed to phone another Sofology number.
Alison dealt with my complaint, took details and said she would resubmit information to finance company.
I asked her if this now meant the delivery date would be pushed back and she said probably.
Obviously a disappointment when I need the purchase for comfort and was anticipating the original date.
I hope that this will now go ahead as anticipated.
9. maj 2026
Besvarelse fra Sofology - Kirkcaldy
Thank you for sharing your experience. We’re sorry for the issues with your finance application and understand how disappointing the delay must have been. We’re pleased Alison was able to help get everything resubmitted, and we really appreciate your patience while this was resolved. We hope everything now goes smoothly and you’re enjoying your new sofa very soon.
Besvarelse fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Kirkcaldy
Thank you for this great review :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.