Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff were really helpful Adding to basket was great to then go home, measure up to check and place order. Sales person, male, I don't know his name was excellent. Thank you 😊
Virksomheden har svaret
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Se mere
Virksomheden har svaret
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Storbritannien
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Salesperson Brian excellent service
22. januar 2026
Besvarelse fra Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The purchase of our sofa was a hard one
The purchase of our sofa was a hard one due to size constraints but Brian helped us to find a solution for the space. Very helpful on the two occasions we visited the store
18. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for awarding us 5 stars Mrs Coutts
Very helpful, professional service
Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.
18. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for awarding us 5 stars Ally :-)
Great sofa store
Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.
17. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for awarding us 5 stars Kerry
The salesmanZZZZZ was Amazzzzzzzing 👍😀
20. januar 2026
Besvarelse fra Sofology - Dundee
What a compliments, thankkkk yooouuuu Valerie :-)
We had a great experience at sofology…
We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.
17. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for awarding us 5 stars Mr Davidson
The lady in the store was so helpful…
The lady in the store was so helpful and kind… A+++ service
19. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Extremely helpful sales person no rush…
Extremely helpful sales person no rush whatsoever
18. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Understanding staff
First class given time to make up our mind no pressure from sales staff and all items explained
18. januar 2026
Besvarelse fra Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent customer service
The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.
18. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cameron. Have a great day 😊
Sales advisor was very patient and…
Sales advisor was very patient and provided good information about the products.
18. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great sofa shop
Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now
15. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for your lovely feedback!
Professional and honest advice…
Professional and honest advice communicated in a friendly manner.
Great selection.
15. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful sales person.
5. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for leaving a review Mr Sheilds 😊
Karen introduced herself and explained…
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.
14. januar 2026
Besvarelse fra Sofology - Dundee
This is a great review, thank you for sharing. We are so pleased that Karen was helpful during your visit.
Excellent customer service
Delighted with the service we received at Sofology. We were given the time and space to wander the store ourselves, but the team was quick to provide advice and help when we needed it. We felt no pressure to make a purchase. We ordered 4 two-seater sofas and the ordering process was smooth, simple and transparent. Looking forward to receiving the sofas in due course.
14. januar 2026
Besvarelse fra Sofology - Dundee
Thank you for this great reiview :-)
Purchasing sofas
Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional
13. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nice salesman not pushy at all and…
Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him
8. januar 2026
Besvarelse fra Sofology - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Besvarelse fra Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Positive thoughts
Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!
12. januar 2026
Besvarelse fra Sofology - Dundee
Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.