We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Se mere
Virksomheden har svaret
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Se mere
Virksomheden har svaret
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Se mere
Virksomheden har svaret
Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Se mere
Virksomheden har svaret
when we arrived at the Chester store we were greeted by John the salesman he guided us through the different sofas we enquired about. Johns knowledge of the different configurations of the suites was... Se mere
Virksomheden har svaret
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service from Rebecca at first then nic
Very helpful from start to finish.
The sofa is amazing. Fast delivery and customer service was so friendly and helpful

Besvarelse fra Sofology - Chester
Lovely guy very informative and didnt pressure us to buy added bonus he offered us a coffee☺️

Besvarelse fra Sofology - Chester
We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant. Thank you to all great experience ❤️❤️❤️

Besvarelse fra Sofology - Chester
Friendly, knowledgeable, staff and an easy process in ordering our sofa once we decided to proceed with our choice.

Besvarelse fra Sofology - Chester

Besvarelse fra Sofology - Chester
Luan listed to what I wanted and showed me some options and made the whole process comfortable and simple.

Besvarelse fra Sofology - Chester
It was easy to buy a sofa from sofology Chester, they have a great sales team that know how to help you spend your hard earned money!

Besvarelse fra Sofology - Chester
Phil couldnt have been more helpful. We had looked and looked till we found the one we wanted. He took us through all the options and we cannot wait for our new sofas

Besvarelse fra Sofology - Chester
excellent quality and variety of options.
special mention to Peter who was quit helpful and very friendly and professional

Besvarelse fra Sofology - Chester
Ease of looking around with out being made to feel rushed. When we needed help the lady we delt with was fantastic and a credit to your company. I think her name was Mrs Davies.

Besvarelse fra Sofology - Chester
Sofology’s communication has been extremely poor. My delivery date has changed repeatedly with no explanation, and my escalated complaint — which they promised to respond to within 48 hours — has now gone unanswered for a full week.
I set a clear deadline for an update by close of business on 14 September, which was ignored. I followed up again on Monday evening and again this morning, and still received no response.
I have now copied Creation Finance into the correspondence because Sofology have not met their communication obligations or provided any factual update on the status or location of my order.
Very disappointing service so far.
Edit based on Sofology Response… I have been emailing this email address for the last 10 days with no response.

Besvarelse fra Sofology - Chester
The lady that helped me choose my sofa was very good, with a great sales person attitude not pushy and giving me the right information I needed to make my choice

Besvarelse fra Sofology - Chester

Besvarelse fra Sofology - Chester
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recommend enough, great service from start to finish. We also changed our mind on one of the sofas, so went in the next days and within 5 minutes it was changed and we were on our way again. 10/10!!

Besvarelse fra Sofology - Chester
thank you so much, amazing service and product a great choice of sofas, very professional knowledgeable staff John in particular was super helpful thank you. Can't wait for our new sofas

Besvarelse fra Sofology - Chester
Nothing went wrong so far, but I'm not willing to give a review when there is nothing to review.
Ask me again once I'm in receipt of the goods I ordered.

Besvarelse fra Sofology - Chester
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