Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... Se mere
Virksomheden har svaret
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
Virksomheden har svaret
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- også i
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelforretning
- Møbelpolstringsbutik
- Møbeltilbehør
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Sofology - Cheltenham
Thank you for sharing your experience!
Lola was very helpful & knowledgeable…
Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on
1. november 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lola. Have a great day 😊
Helpful & informative
Helpful & informative. No pressure & no hard selling which was lovely and relaxing.
4. november 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful and pleasant salesman
Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.
29. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very attentive
Very attentive, knowledgeable staff. We were made welcome and comfortable
29. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Scott our sales representative was…
Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!
31. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a wonderful experience
Had a wonderful experience at sofology in Cheltenham!
Dawn and Liam were absolutely amazing in helping me make my decision!
Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!
Would definitely go back for whenever we may need a new sofa or chair!
31. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Shopping experience
Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything
22. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer care
Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased
27. oktober 2025
Besvarelse fra Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Straight-forward booking
The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.
26. oktober 2025
Besvarelse fra Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Liam was extremely helpful and was…
Liam was extremely helpful and was informative and listened to our needs
26. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Pleasant Staff did not pressure us but…
Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.
23. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Cheltenham Store friendly staff
Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!
21. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
The service was outstanding
The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.
20. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Scott was Very helpful and patient
Scott was Very helpful and patient, and a pleasure to purchase a sofa with his help
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Great customer service!
Visited Cheltenham branch and was attended too by Lola, nothing was too much trouble and made the experience very easy. Great to see real customer service is not dead! Well done Sofology!
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola was awesome very helpful able to…
Lola was awesome very helpful able to answer all our questions quickly and help us make a decision we are happy with
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Goodexperience,was left to have a good…
Good experience,was left to have a good look round sales person very helpful just waiting for order to come
11. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you for sharing your experience Mr Ryder
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