I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Se mere
Virksomheden har svaret
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Se mere
Virksomheden har svaret
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Storbritannien
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had a wonderful experience
Had a wonderful experience at sofology in Cheltenham!
Dawn and Liam were absolutely amazing in helping me make my decision!
Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!
Would definitely go back for whenever we may need a new sofa or chair!
31. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Shopping experience
Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything
22. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer care
Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased
27. oktober 2025
Besvarelse fra Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Straight-forward booking
The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.
26. oktober 2025
Besvarelse fra Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Liam was extremely helpful and was…
Liam was extremely helpful and was informative and listened to our needs
26. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Pleasant Staff did not pressure us but…
Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.
23. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Cheltenham Store friendly staff
Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!
21. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
The service was outstanding
The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.
20. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Scott was Very helpful and patient
Scott was Very helpful and patient, and a pleasure to purchase a sofa with his help
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Great customer service!
Visited Cheltenham branch and was attended too by Lola, nothing was too much trouble and made the experience very easy. Great to see real customer service is not dead! Well done Sofology!
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola was awesome very helpful able to…
Lola was awesome very helpful able to answer all our questions quickly and help us make a decision we are happy with
18. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Goodexperience,was left to have a good…
Good experience,was left to have a good look round sales person very helpful just waiting for order to come
11. oktober 2025
Besvarelse fra Sofology - Cheltenham
Thank you for sharing your experience Mr Ryder
Besvarelse fra Sofology - Cheltenham
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our friendly and helpful sales team. Your feedback is appreciated and will be shared with them. We look forward to welcoming you back to Sofology Cheltenham!
Besvarelse fra Sofology - Cheltenham
Thank you for your wonderful review!
Besvarelse fra Sofology - Cheltenham
Thank you for sharing your feedback with us.
Lola who was the assistant that helped…
Lola who was the assistant that helped us,very friendly and helpful, good advice, very patient when we returned to change our order to another sofa suite, many thanks to Lola!!!
12. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa
So far all very good and positive. Hopefully the sofa will arrive as promised and we going to be happy with the purchase.
12. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely sales consultant
Lola at the Cheltenham store was very helpful and patient. Her help and advice was definitely a major factor in us deciding to buy from Sofology.
12. oktober 2025
Besvarelse fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.