Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mere
Virksomheden har svaret
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mere
Virksomheden har svaret
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Se mere
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Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Se mere
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No pushy sales tactics. Salesman understood our requirement and showed the furniture that we would be interested in and that secured the sale as we choose one of the one he showed
Virksomheden har svaret
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No one update on product since purchase Herve

Besvarelse fra Sofology - Brent Cross
First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

Besvarelse fra Sofology - Brent Cross

Besvarelse fra Sofology - Brent Cross
The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

Besvarelse fra Sofology - Brent Cross
Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

Besvarelse fra Sofology - Brent Cross
Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

Besvarelse fra Sofology - Brent Cross
We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.
Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

Besvarelse fra Sofology - Brent Cross
My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

Besvarelse fra Sofology - Brent Cross
Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

Besvarelse fra Sofology - Brent Cross

Besvarelse fra Sofology - Brent Cross
Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

Besvarelse fra Sofology - Brent Cross
Staff at the store were good but delivery is very disorganised. We still have not received our sofa.

Besvarelse fra Sofology - Brent Cross
Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

Besvarelse fra Sofology - Brent Cross

Besvarelse fra Sofology - Brent Cross
I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

Besvarelse fra Sofology - Brent Cross
Very good customer service. So thankful for Raza for helping us

Besvarelse fra Sofology - Brent Cross
Lots of help and information to aid us in making our choice.

Besvarelse fra Sofology - Brent Cross

Besvarelse fra Sofology - Brent Cross
The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

Besvarelse fra Sofology - Brent Cross
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.