Sofology - Brent CrossAnmeldelser 

2.806
TrustScore 5 ud af 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

No pushy sales tactics. Salesman understood our requirement and showed the furniture that we would be interested in and that secured the sale as we choose one of the one he showed

Virksomheden har svaret


Virksomhedsoplysninger

  1. Sofabutik
  2. Møbeltilbehør
  3. Møbelforretning
  4. Butik med udstyr til hjemmet
  5. Dagligstuemøbelbutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktoplysninger

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(2.806)

18.585 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

No one update on product since purchase…

No one update on product since purchase Herve

10. januar 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Bedømt til 5 ud af 5 stjerner

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Bedømt til 5 ud af 5 stjerner

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Bedømt til 5 ud af 5 stjerner

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13. marts 2026
Uopfordret anmeldelse
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Bedømt til 5 ud af 5 stjerner

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Bedømt til 5 ud af 5 stjerner

Lovely sales man .

Lovely sales man .. very pleased with the standard

15. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 5 ud af 5 stjerner

Jimmy at Brent Cross store was super…

Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

14. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Bedømt til 5 ud af 5 stjerner

Great sofa, great buying experience

Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

20. september 2025
Uopfordret anmeldelse
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Bedømt til 5 ud af 5 stjerner

Understanding service

I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

4. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Thank you so much for your kind words! 😊 We’re thrilled to hear Jimmy at Brent Cross provided such friendly, patient, and professional service. It’s fantastic to know he went the extra mile to make your shopping experience smooth and enjoyable. We’ll be sure to pass on your praise, Jimmy is a real asset to the team! 🛋️✨

Bedømt til 5 ud af 5 stjerner

Very good customer service

Very good customer service. So thankful for Raza for helping us

5. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Bedømt til 5 ud af 5 stjerner

The sales lady Mariana is great

The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

1. marts 2026
Sofology - Brent Cross-logo

Besvarelse fra Sofology - Brent Cross

You certainly will Etoile :-)

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