Sofology - Bolton Anmeldelser 2.835

TrustScore 5 ud af 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The whole experience from start to finish was really good we was looked after and the staff made you feel welcome, we found our couch and it was a breeze straight forward and all we have to do now is... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We was greeted by Ellie who was very professional and knowledgeable , about any of the sofas we were interested in , once we had decided which we wanted , Ellie was very patient with us and explained... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Sofabutik
  2. Møbeltilbehør
  3. Møbelforretning
  4. Butik med udstyr til hjemmet
  5. Dagligstuemøbelbutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktoplysninger

  • Middlebrook Retail Park, BL6 6JA, Bolton, Storbritannien

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Poor customer after service

So far we have not had delivered the sofa care kit that was ordered on the 8th June, with no update on when this can be expected, despite payment being taken on the 8th June

8. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Bedømt til 5 ud af 5 stjerner

Amazing customer service

The whole experience from start to finish was really good we was looked after and the staff made you feel welcome, we found our couch and it was a breeze straight forward and all we have to do now is wait for it to arrive 😊

7. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 5 ud af 5 stjerner

Great quality, choice & service.

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the company. Would definitely recommend.

7. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Bedømt til 5 ud af 5 stjerner

The staff member was soo

The staff member was soo ! helpful explaining everything I needed to know about my sofa.

10. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service, fully attentive to our wants & needs.

6. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Great customer service from John top lad

Great customer service from John top lad

6. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Very well advised

Very well advised! Had great ideas and made the purchase easier.

And everything was smooth and easy going!

6. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bedømt til 5 ud af 5 stjerner

Good customer service

Ash at the middlebrook store helped us with all the questions we had. Was not pushy at all.

8. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Thank you for awarding us 5 stars Razia!

Bedømt til 1 ud af 5 stjerner

Ellie at the Bolton branch was very…

02/06/2026: Ellie at the Bolton branch was very patient with us and was fantastic. Was able to purchase a great sofa. Let’s hope it’s even better when it arrives and lands in our lounge. Can’t wait.

Update: 19/06/2025 -The customer service advisor that I spoke to, to amend the delivery date was incredibly rude. An extra charge of £129 was being placed. I was told if I asked to speak to a supervisor, he would hang-up. I hadn’t raised my voice, shown distress nor did I use inappropriate language. I’ve never experienced anything like it. Sofology - you need to hire people that have the skills to engage and show empathy. Worst customer experience I’ve ever endured.

15. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you for your review. Another great review for Ellie, we will make sure to pass this on! Have a nice day.

Bedømt til 5 ud af 5 stjerner

We came into your bolton store 3 times…

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely patient! We changed our minds on what we wanted a good 17 or so times but Taneesha was fine with this giving helpful suggestions and always with a smile on her face.
Thank you so much! 10/10

6. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 3 ud af 5 stjerner

Did not like the sales pitch for…

Did not like the sales pitch for insurance,cleaning products etc but that is the same everywhere. Two guys we delt with John & Ash were helpful

5. juni 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Bedømt til 5 ud af 5 stjerner

We was greeted by Ellie who was very…

We was greeted by Ellie who was very professional and knowledgeable , about any of the sofas we were interested in , once we had decided which we wanted , Ellie was very patient with us and explained all our opinions which were in our budget. She's a real credit to the team and would recommend sofology to everyone .

29. maj 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Bedømt til 5 ud af 5 stjerner

A nice relaxed atmosphere

A nice relaxed atmosphere, no pressure from your colleague’s just good information about the products

26. maj 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bedømt til 5 ud af 5 stjerner

Professional knowledgeable …

Professional knowledgeable staff.(Ellie),and (Harrison).
100% customer care from them both .
A credit to Sofology.
Highly recommend this store.

18. maj 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review!😊

Bedømt til 5 ud af 5 stjerner

My experience was really good a quick…

My experience was really good a quick and easy purchase

11. maj 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

A good range of sofas to choose from

A good range of sofas to choose from. Staff were very helpful.
Particular thanks to Ash and Harrison.

6. maj 2026
Sofology - Bolton-logo

Besvarelse fra Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere