The Sofa Company Anmeldelser 

2.550
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fa... Se mere

Bedømt til 5 ud af 5 stjerner

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Se mere

Bedømt til 5 ud af 5 stjerner

You wouldn’t expect a 5 star review when goods are damaged, but I feel I need to give this firm the credit it deserves. Took delivery of 2 tub chairs and unfortunately noticed a split in one of them.... Se mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. Dagligstuemøbelbutik

Oplysningerne kommer fra forskellige eksterne kilder

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.550)

85 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Smashing little chair

Easy to order .fast delivery .fairly well constructed .comfortable height .slight puckering to fabric on seat cushion but I think this will go when used

22. april 2025
Bedømt til 1 ud af 5 stjerner

Just be aware

Just be aware, if you are not happy with your purchase, you will have to pay for your own return. This costs hundreds for a sofa! I would go to a shop and try before you buy!

3. april 2025
Uopfordret anmeldelse
The Sofa Company-logo

Besvarelse fra The Sofa Company

Dear Natasha

Thanks for taking the time to write a review. I am sorry you are not happy with the returns process we offer.

I cannot locate your order, Please can you call us on 01803 500810.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service. Great communication. They called me the day after purchase. Delivery was exactly on time. Very pleasant delivery men. I would recommend the company to everyone I know. Thank you

1. april 2025
Bedømt til 5 ud af 5 stjerner

Ordered 2 recliner chairs

Ordered 2 recliner chairs, The sofa company called me within a hour of placing the order to confirm the order and advise of a delivery time. I ordered on the Sunday and received them on the Tuesday. Easy to assemble overall a fantastic service Thankyou.

18. marts 2025
Bedømt til 5 ud af 5 stjerner

You wouldn’t expect a 5 star review…

You wouldn’t expect a 5 star review when goods are damaged, but I feel I need to give this firm the credit it deserves. Took delivery of 2 tub chairs and unfortunately noticed a split in one of them. My heart sank at the thought of trying to return it! I phoned the company and spoke to a delightful man who apologised and after I sent a photo of the damage he promised a replacement which came within two days. Well done sofa company. Highly recommend.

25. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered the de vere sofa it arrived…

I ordered the de vere sofa it arrived late, the delivery driver was extremely rude and dragged the sofa ftom his van which was parked in the next street and left it on a pallet in the road couldn't even be bothered to put it on my drive.the sofa is very poor quality and uncomfortable and definitely not a thousand pound sofa as advertised i called customer service the phone call was cut off andI've had no contact as of how to return it

6. marts 2025
Uopfordret anmeldelse
The Sofa Company-logo

Besvarelse fra The Sofa Company

Dear Nicholas

Thanks for taking the time to write a review and i am sorry you are not happy with your purchase.

I will speak to the third-party couriers about your delivery experience and come back to you as this is not the service we expect our customers to receive.

You called us on the 6th of March advising you were missing parts for the sofa namely screws we asked for pictures and for you to confirm which ones and you said you would get back to us but you haven't.

Our phone lines are open 7 days a week, I did try and call and left you a voicemail, Feel free to call me on 01803 500810 so that we can resolve your complaint.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

Bedømt til 5 ud af 5 stjerner

Just wanted to give feedback for the…

Just wanted to give feedback for the amazing lads who just delivered my sofa. Bri and Tyler were fab, so friendly and kind, took their time explaining how it all works and even took the rubbish away with them. Andy Turner … your lads deserve a medal 🥇

11. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

un 10!!!!

Excelente servicio y atención al cliente. Entrega pedido retrasada por la dana en Valencia. Facilitaron repuesto en el interín y Eric nos mantuvo puntualmente informados de la situación en todo momento. Belen impecable a la hora de entregar el sofá. Un 10!!!

6. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company to Deal with, Quality furniture

From the time I ordered the Recliner and foot stall the service was great, confirmed Emails, text and a phone call, keeping me informed all the time. Totally free delivery and it arrived on time. We had to assemble it, easy to do just awkward. Very pleased with the quality and the whole buying experience. Five-star service at a great price.

4. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with the service.

Delivery was reasonable and fast for our area, only slight negative is being left with a big heavy pallet which I now have to try to dispose of, but we are happy with the swivel chair and the service provided.

4. marts 2025
Bedømt til 4 ud af 5 stjerner

Great products

Edited - March 25, we bought this chair as a gift and after a few niggles with delivery the chair has finally been built and really good, super comfortable, great quality and went together really easily (didn’t even need the instructions). Our folks are super happy with the chair.

3. marts 2025
Uopfordret anmeldelse
The Sofa Company-logo

Besvarelse fra The Sofa Company

Dear Colin,

Thanks for taking the time to write a review and I am sorry you are not happy with the delivery company or service so far.

If I could just clarify a few points please -

1) You didn't pay extra for a next day delivery, you paid extra due to your postcode location, which unfortunately all third party couriers we use do charge to deliver due to the distance.

2) I did advise when the order was taken due to the distance delivery would take 3/4 working days, We are currently on day 2 and the goods should be delivered today if not at the latest tomorrow.

3) You called us this morning and we called the couriers and updated you on the delivery immediately, I am sorry this wasn't to your satisfaction.

Our website does clearly state in the delivery information that certain parts of Scotland and islands will carry an extra charge to deliver due to location and to call us for the best price and delivery timescales will vary.

I am sorry you aren't happy and felt the need to write this review, if you wish to chat further please do not hesitate to call me on 01803 500810.

Many Thanks
Lee
Customer Service Manager
Sofa Company
01803 500810



Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere