Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fa... Se mere
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Se mere
You wouldn’t expect a 5 star review when goods are damaged, but I feel I need to give this firm the credit it deserves. Took delivery of 2 tub chairs and unfortunately noticed a split in one of them.... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.
Kontaktoplysninger
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Storbritannien
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered two recliners
Ordered two recliners. When opened one was the wrong style. Called and correct one was delivered the next day no issues. Easy to put together. Decent (stiff swivel bearings) quality for the price
1. december 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Nice sofas, awful delivery.
The sofas were decent and reasonable value. The sub contracted delivery company were complete clowns. Firstly they couldn't find our house and took about an hour of circling round before they found us. Secondly they were in a mad rush to get off again. I had to point out that they hadn't screwed the feet on properly and then they put the sofa back in crooked. It was stuck fast. Wouldn't go in or come out. They asked my wife and I to sit on the arms whilst they tried to yank it free. After 20 minutes they said they'd return it and we could have another one. I suggested using the handle of my large hammer to lever it apart and this worked. I then suggested putting soap on the slotted guides and when I did this, the back went in no problem. I received no thanks for my help and they left in a hurry with packaging materials strewn across the floor. How rude!
9. februar 2026
Besvarelse fra The Sofa Company
Dear Michael,
Thanks for taking the time to write a review, and thanks for taking my call earlier.
We appreciate your feedback and are sorry the delivery was problematic. We'll address this with the delivery company to improve their service and navigation. We regret the installation issues and the lack of courtesy you experienced. We're taking steps to ensure this doesn't happen again.
Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810
Supper fast
26. januar 2026
The chair is very comfortable, it fits my size 5' 10" perfectly.
Only had the chair for a day, but already found my ankles seem less swollen, due to keeping my legs elavated. leather feels very comfortable. Delivery was very good two guys brought in into my living room. The packaging was too large to fit through a standard door, but they took the parts out by front door bringing them straight in where the assembled it, very fast. Then tested everything showed me what was what before leaving. The chair is very comfortable, it fits my size 5' 10" perfectly. Have not used the heating yet but the vibrating feels helpful, if sitting for a long time.
20. januar 2026
Fantastic customer service and product
Can’t say enough how good they are. From the day I decided to buy a chair from them (which they help a lot to decide which one would be good for me) and the day with their help on the phone to set it up.
After 6 mouth was a very small problem with my chair and with one phone call they sent me a new replacement. Fantastic customer service which you don’t see n many places now. Thank you guys (especially Lee) for looking after me and you have customer for life.
7. januar 2026
Uopfordret anmeldelse
Absolutely delighted with my sofa
Absolutely delighted with my sofa. First class customer experience throughout.
5. januar 2026
Simple ordering system
Simple ordering system.
Kept up to date with delivery notifications.
Furniture arrived in good time.
Everything was as expected.
Thanks very much.
16. december 2025
Really pleased with my leather…
Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without trying but it is perfect for my needs.
Delivery was just within the 2 week window but the delivery company were easily contactable and very helpful.i bought the chair during the Black Friday sale so I expect they were busy fulfilling pre Xmas orders.
16. december 2025
when unpacked found arm out of shape…
when unpacked found arm out of shape from packing and has not righted itself.
and the legs/base are darker than shown.
1. december 2025
Besvarelse fra The Sofa Company
Dear Roger
Thanks for taking the time to write a review, and thanks for taking my call yesterday.
If you can forward pictures of the damaged arm to sales@sofa-company.co.uk and we will investigate this immediately and come back to you with a suitable resolution.
Many Thanks
Lee
Customer Service Manager
Sofa Company
01803 500810
Fantastic experience
Fantastic experience. Great customer service. Love the sofa, great quality and very comfortable.
1. december 2025
A very professional company
A very positive buying experience. Good communications and a quick FOC delivery of a quality tub chair at an attractive price.
1. december 2025
Dette er Trustpilot
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