Marc was helpful obtaining a refund for the money taken from me by the company without my knowledge. However I haven't been given a refund for all the money, just some of it so I need to continue to c... Se mere
Sobeautypro
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thanks to Jeremy, sending me an e.mail followed up by a phone call my misunderstanding is now going to be resolved, and a refund will be actioned, which does go towards a bad experience made better, s... Se mere
Hi I will be Shopping with So Beauty. Thier communication is excellent. They are very Prompt in getting back to you. I find them very professional. Thier goods look top end too. I am amazed at thier... Se mere
Recently I had an issue, I reported this to the beauty pro team and Paula responded within an hour and sorted everything out for me. She was unbelievably helpful and I am so grateful for such a b... Se mere
Andy assisted me in cancelling my…
Andy assisted me in cancelling my account and arrange for a refund
Recibir un buen servicio de aclaración…
Recibir un buen servicio de aclaración sobre un producto k Keria k me llegará y gracias a la ayuda jamal ya solucione mi problema gracias 😊
I would like to thank Kai for the great…
I would like to thank Kai for the great customer service they have given me.
Thank you again
Bonne expérience
Bonne expérience mais les produits ne sont pas pour moi je ne les utilise pas.
Edith m'a rapidement contacté et a…
Edith m'a rapidement contacté et a trouvé une solution.
Arnaque par détournement de site
Bonjour,
J'ai voulu commander des chaussures oasis après validation du paiement des chaussures j'ai été rédigé sur le site sobeauty.com bien entendu l'argent des chaussures a aussi été rédigé sur le site du coup je ne receverait pas mes chaussures et j'ai perdu mon argent car c'est un site beauté, cela a été pour ma part une VRAIE ARNAQUE.
Saying thank you for being scammed?
I am struggling to even form a beginning understanding of how I got scammed to "sign up" for a subscription to SOBREAUTYPRO.COM when they don't stock ANYTHING which I would want to purchase.
It seems that identity theft might have taken place, as I would in no shape or form have subscribed (paying a monthly subscription!) to this website.
It really troubles me that this has happened. The ONLY thing that seems to work is their customer retention department who, via Kevin, has now forced my hand to get a refund by saying I needed to put a 4 or 5 star rating on Trust pilot so that he would ensure my refund is speedily processed. Why does this feel a bit like coersion?
Say something nice about us and we will refund your money which was taken from your account without your permission.
It seems utterly bizarre that one can be scammed and then have to still thank the company which scammed you by placing a high ranking review just to have your own money returned. To me this smacks if arm-twisting.... and it doesn't end there... you have to take a screenshot and send it back to "Kevin" [probably not his real name] in Limassol and he will personally expedited your refund in 3 - 5 days - or else? He won't refund YOUR money which was SCAMMED, or else what??? TELL THE PAYMENTS DEPARTMENT THAT I didn't post a " nice" review and for them to drag out my refund or else what????
I am shocked at the bleven of finesse with which scamming companies operate today and how they make one feel you need to "THANK" them for illegitimate transactions and debits on your cards.
One thing is certain: "KEVIN" - I never bought a thing from SOBEAUTYPRO, I never "subscribed" to ANY service by your company and if I don't get the money back which was scammed from my card, I'll simply report you to my bank for fraudulent debits and have my bank debit your bank by opening a dispute.
Be assured, I don't support scams, nor do I appreciate being man-handled into writing a "positive" review for a service which I didn't subscribe to and have noninyention if supporting.
Thus is outright theft and I am NOT happy with the way I have been "handled". I am only putting a 4 sfsr rating on this so that someone else will read it and be warned!!!
maya une perle rare
maya a été trés utile et agréable . elle prends son temps pour tout m'expliquer
olivia SALFATI
Gracias 😊🫂
La verdad no pude comprar lo que quería pero reconozco que la empresa es conciente porque me devolvió todo lo que invertí y muchas gracias fue una experiencia maravillosa
They offered an exception
Thank you for offering to process an exception. Appreciate it.
Bon conseillé qui aide à résoudre les…
Eugène est un bon conseillé qui aide à résoudre les problèmes
Gracias por la amabilidad
Gracias por la amabilidad y espero q sea rápido el reembolso
Gracias Kenny por asistirme
Gracias Kenny por asistirme, espero felizmente mi reembolso y lamento las molestias causadas.
Guter service
fast response
Nice prompt reply from Paula
Nice prompt reply from Paula. Good escalation support
Gracias Kenny por el apoyo y las…
Gracias Kenny por el apoyo y las atenciones recibidas en esta experiencia.
En especial el seguimiento de parte de Kenny
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








