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SoapBox Soaps Anmeldelser 3

•
TrustScore 3 ud af 5

3,2

Hårproduktbutik
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Hårproduktbutik
  2. Leverandør af skønhedsprodukter
  3. Kosmetikproducent
  4. Kosmetikforretning
  5. Helse- og skønhedsbutik

Oplysningerne kommer fra forskellige eksterne kilder

Shea butter infused hair & personal care that gives back. Save 10% on your first order! Make soap=hope with donations made on each order.

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Combative Customer Support, Horrible Experience

Please note: I was working with the company directly for this issue. However, if you have an issue of your own with a product purchased from outside of their storefront, you may still need to deal with them directly, so this may still be relevant.
The initial mistake was mine. I had entered incorrect shipping information (I added a Line 2 where none was valid). I E-Mailed them right after placing the order to correct this. Sadly, their sole customer support agent, Sarah, completely misunderstood me, and Soapbox Soaps shipped it out anyway. I reached back out and requested either a new order shipment, or a full refund. Their sole customer service agent, Sarah, told me to wait to see if the parcel still arrived. I E-Mailed back again, admitting that the initial mistake was mine (the address), but that Soapbox Soaps had made the secondary mistake of allowing the order to be shipped, and that Sarah did not understand me correctly.
Sarah continued to refuse to make it right, and became combative and accusatory with me in the E-Mails. She also claimed that the order had shipped by the time I had reached out, which was ridiculous, as I reached out at something like 3 in the morning my time, immediately after placing the order. Thus, I opened a PayPal case against my Soapbox Soaps order.
Somehow, the parcel still managed to make it to my address, so I refused delivery with my mail carrier to make the paper trail as painless as possible, and gave all this information, along with full E-Mail logs to PayPal. I had made it clear that I would only communicate within the case itself, with PayPal as the arbiter, as Sarah was incredibly rude and accusatory with me.
Regardless, she sent me a false E-Mail once she noticed that I'd refused delivery, stating that she'd given a refund to my original payment method, which was PayPal. As it was PayPal, and I had an open case, it was very easy to see that no refund had been issued.
In order to actually get my money back, I had to escalate the case to an official claim, and within 24 hours, it was ruled in my favor.
Do not do business with these people if you value your time, money, and sanity. Even if Soapbox Soaps have any good products, it's not worth being a customer of a company who would rather fight with and lie to their customers.

7. oktober 2025
Uopfordret anmeldelse

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Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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