My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact su... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they... Se mere
Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post. Then arrives in a lolly confectionery old box sticky taped up and insi... Se mere
Virksomheden har svaret
Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SneakerUp Australia is the mos loved streetwear, sneaker & jewellery store offering Free Shipping Australia Wide. Explore our range of sought-after streetwear and sneakers ranging from Nike, Air Jordan, Yeezy & More with an exclusive Jewellery range also available. Based in Australia, we allow our customers to Shop Now & Pay Later with our trusted payment merchants such as AfterPay, ZipPay, PayPal & more. We aim to provide a smooth, transparent process for all our customers Australia Wide. If you have any questions or need customer support please do not hesitate to contact us, we'd love to hear from you
Kontaktoplysninger
4163, 4163, Brisbane, Australien
- care@sneakerup.com.au
- sneakerup.com.au
Perfect didnt want nothing more nothing…
Perfect didnt want nothing more nothing less quick delivery too
13. marts 2026
Uopfordret anmeldelse
Very good service
23. november 2025
My partner and I are loyal customers
My partner and I are loyal customers, we have bought stuff from SneakerUp many times, and always received great products in a short time. Recently, I made a mistake when ordering and had to contact support. They resolved my issue with great efficiency!
18. august 2025
Uopfordret anmeldelse
Besvarelse fra SneakerUp
We are thrilled to hear about your smooth experience with us, always a pleasure to deal with! Thank you for your continuous support :)
Best Regards,
Seth
Great prices
At first i thought the site was dodgy because the v3 Labubus set of 6 was $100 cheaper compared to all their competitors, but they came within a week (i live in nsw) and i authenticated them and they were actually real to. Very happy with my purchase and will be waiting on v4
6. juni 2025
Uopfordret anmeldelse
Waiting
I made a purchase & haven't received it yet! I haven't had notifications about delivery or anything just other emails for your catalogue. It's been 3/4 weeks already.
22. april 2025
Costs more, takes longer, advertising sizes they don't have
Couldn't find my size elsewhere so paid more to go through these guys. Two days later turns out they didn't have the size either but still were advertising it and took payment. Went half a size smaller (which I could have gotten cheaper and quicker elsewhere). Another 2 days later was notified that the items would be shipped. Over a week later (two weeks from date of purchase) still had not received a tracking number and items had not been shipped. Turns out these guys don't stock the shoes themselves. I suspect they over charge and order from another shop cheaper. Finally, the shoes arrived and are fine and they refunded my express shipping cost.
10. januar 2025
Tracking wasn't updated online/Bad packaging
Tracking wasn't updated online. Packaging of the box is in real bad condition.
29. december 2024
Loved my experience!
Loved my experience!! quality of the shoes are amazing and they arrived so quick. Very happy and will be most definitely purchasing from here again!
16. oktober 2024
Besvarelse fra SneakerUp
Hi Amber,
So happy to hear your about your experience with us was great! We look forward to having you again!
Best wishes,
Lando | Customer Care
Great experience
Great experience, fast delivery. I will definitely be shopping with you again.
17. september 2024
Besvarelse fra SneakerUp
Hi Hayden,
We are happy to hear that you received excellent service, we wish to see you again in the future.
Kind Regards,
Seth
Very fast delivery, and very good delivery updates would definitely order again!!
Extremely good service all round, clothes came very fast! Very satisfied
16. januar 2024
Besvarelse fra SneakerUp
Hi Jonah,
We are so happy to hear your experience with us was great, we wish to see you soon again and I hope you enjoy your clothes!
Kind Regards,
Seth
SneakerUp | Customer Service
Purchase was seamless delivery was…
Purchase was seamless delivery was timely product was exactly as expected
23. november 2023
Highly Recommend
Great variety of products. Amazing quality, and good communication. Highly recommend
24. november 2023
Uopfordret anmeldelse
Ordered express lost for bday present
Ordered express lost for bday present. It was dispatched 6 days later and arrived after waiting 9 days. This is express post.
Then arrives in a lolly confectionery old box sticky taped up and inside the jumper just on its own no paperwork no packaging.
Also sizing is very very ssmall. Men’s medium fits my size 8 daughter fitted.
20. juli 2023
Besvarelse fra SneakerUp
Hi,
We are sorry your experience was not satisfactory for you.
Our product description for the Jumper purchased states that order processing may take 2-9 Business days, it also says we recommend getting a size up due to the hoodies running a size small.
If you have any further questions about your order please feel free to contact us! We hope to make it right next time!
Kind Regards,
Seth
SneakerUp | Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.