Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Not sure why theres so many bad reviews. Ordered on the 10th March and arrived within a week as advertised. Ordering process was simple. Product as advertised. Having a 10m cable is handy, every other product I've seen is only 5m.
I asked support for updates and responded within a day with tracking links.
Robert
Despite the significant number of negative reviews - which I only read after I had purchased the charger - my experience was somewhat better many others.
However, delivery was slow. I ordered the charger on 18th February; it was delivered on 10th March. (I emailed the company on 5th March to ask when I might expect delivery and received a courteous reply within 48 hours.)
The charger itself works beautifully and I have no concerns about the build quality or safety of the unit.
I would give a zero if I could. I fell for dodgy online review which gave a link to purchase from this site SnapVLT. Total con artists. 'UK' company (front for money laundering probably. Item turned up but no EU/UK kite marks. Called trading standards about the charger they advised under no circumstances should I plug the charger either into socket or car as highly dangerous. I am not tech minded but apparently it needs some safety ref no IP66 or 67. Getting nowhere on refund from company. Plus no returns slip/receipt etc Trading Standards now involved and both sites reported. Will see if bank will refund.
Money gone and no sign of any product
Bought this due to a fake online review which said they we the best
Website operates as a UK company and product, delivery is from China and the product is not safe for UK use.
….. please be aware that this item ships from China and, if for any reason you wish to return the item (30 day warranty), you are expected to pay shipping cost to send it back to China (Guangzhou City, Guangdong Province, China). The cost of this item from Snapvlt.co.uk is £128, the very same item (NEW ENERGY AC CHARGER TYPE 2), can be purchase from eBay.co.uk for £60 or less. I can confirm that I did receive my item, however, it remains untested and I therefore cannot vouch for it.
I would still read the gist of my original review below, but you could have knocked me over with a feather today when the EV charging cable arrived!! It is as advertised and I used it last night and it worked very well. Having said that I would not risk it again given the alternatives out there and previous customers experiences.
Do not trust the review on keepairgood comparison sight, which had snap vlt as best portable charger..
I ordered an ev charger on this recommendation, but following that I tried to use email link and it just bounced back - can’t work out what the company is with hindsight.
I sent 10 emails to snap vlt support and never once received a reply. I requested a refund - no reply.
I did eventually get a reply giving shipping details.
BE CAREFUL.
The charger arrived within 6 days, from China much to my surprise and relief after reading the reviews.
Great construction and functionality. Sorry other people didn't receive there orders. I must have been one of the lucky ones.
This presents as a U.K. company, but isn’t. I wish I’d read these reviews before I ordered. They sent the wrong product and are unwilling to refund. Having to go through my bank for a refund.
I placed an order for ev charger, got confirmation it was received and payment charged to my card. In few days I sent an email asking how long it would take, got a strange bot answer to be patient. Only then I thought of checking them out (yeah, foolish of me). Sent them cancellation email, twice, but apparently they blocked me. Now taking it to my bank to claim refund.
Purchased a home ev charger, received a message saying order incomplete, reapplied the order to find that my order had went through. As a result I have paid for two charges for ev cars
Some time ago I ordered the Snapvlt car charger, but never received it. All my attempts to get their support, and eventually a refund failed. Be ware; snapvlt.co.uk is without doubt in my opinion a fraudulent entity, and if you search you will see that I am not alone. I had to make a claim via VISA to get my money back.
Cant contact them do not send goods trying to get money back and reporting as a scam when yo email you get exact same reply do not be fooled into buying from them like i was
SCAM with a capital S
Takes money does not supply goods and does not provide a refund.
Email communication appears to be with a “bot”
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
