The absolute BEST chocolate and marshmallows. The taste and texture of these products are beautiful, I love the big fluffy bar and the lotus biscoff fluff pot best. If you haven’t tried, you absolutel... Se mere
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De-licious! I’ve tasted various products from S’morealicious and they are the best marshmallows I’ve ever had. The quality too. The lemon and white choco marshmallows were absolutely divine!! 100% rec... Se mere
Virksomheden har svaret
Smorealicious is defo a brand I reccomend to everyone, Laura is such a kinds hearted soul and always meets the customers needs, her products are the best quality and I cannot eat any other chocolate n... Se mere
Virksomheden har svaret
Exquisite goodies, the most beautifully rich chocolate that actually tastes like chocolate! And the fluff- wow! So creamy and luxurious. There’s a reason I repeatedly buy from Laura, the quality is ex... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
S'more'a'licious are the U.K & Ireland's award winning only leading confectionery brand specialising in Handcrafted Gourmet Marshmallow products and Luxurious S'mores Toasting Kits. Bursting with innovative flavours our luxury marshmallow range delivers a gourmet twist on a classic treat. Along with being halal our marshmallows have been awarded a Gold award in the Free From Food Awards. Handcrafted in small batches with the finest ingredients our products contain no artificial colours, flavourings or preservatives.
Kontaktoplysninger
Storbritannien
- hello@smorealicious.com
- smorealicious.com
4,5
Fremragende
221 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect
Perfect! Chocolate thick and creamy filling delicious as always Dubai chocolate and the marshmallow fluff what can I say I could get bucket loads of marshmallow fluff 😍
18. august 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
This was my first time ordering.
This was my first time ordering.
I ordered the one with pistachios and fluff. Omg it was amazing. The chocolate as well was to die for.
It was delivered on time. It arrived in the morning and was eaten by the afternoon.
I will deffo be ordering again, might try the Amy bar next time ❤️
4. september 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗 we also welcome any feedback as to why a star was dropped from your lovely review.
The website is very easy too order from…
The website is very easy too order from delivery was so much faster then I expected just an all round easy experience and the products are amazing
19. august 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Lacking customer service
The product is spot on although customer service is lacking I emailed and contacted as they sent me the wrong item and over a fortnight has passed with no response
19. august 2025
Besvarelse fra S'more'a'licious
We have received no emails from you. It is very disappointing to receive a low review when we have no knowledge of your email or issue.
Pleased with delivery
Pleased with delivery kept updated and when it arrived it was well packaged.
19. august 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Amazing chocolate bit i got one that…
Amazing chocolate bit i got one that was very very messy! Put me off
19. august 2025
Besvarelse fra S'more'a'licious
I have checked your order which contained one of our Broken/Imperfect Marshmallow Fluff Bars. As this is as described an imperfect chocolate bar which contains marshmallow fluff we state that it is messy. Very disappointing to receive a low rating when the item is as described.
Very pleased
Received my bar this morning. This was my first order with S’more’a’licious. Bar tasted delicious and was packaged very well. Very pleased with order and experience
1. september 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Obsessed!!!
I ordered 3 bars of your chocolate, The Aimee, Dubai and Dubai with marshmallow fluff…. They are honestly delicious!! Cant wait to order more and try other flavours!! They all came packaged well with mini ice packs, and were in a great condition when they arrived. Thank you!
14. august 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
You won’t be disappointed
I love s’more’a’lious chocolate and fluff bars, l have tried all the different ones and I am never disappointed. Their tubs of fluff are equally as good. The website is very easy to use. The product comes well packaged. Give them a go you won’t be disappointed.
25. juli 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Absolutely amazing service
Absolutely amazing service, the products that I have tried so far have been absolutely delicious, I had a slight change in one of my orders and Laura was absolutely fantastic at sorting this for me thanks again fantastic business can’t wait for my next order to arrive
4. august 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
I now have a new addiction to the…
I now have a new addiction to the chocolate bars, I’m waiting to try fluff and marshmallows. I ordered because of Aimee starting with the bar u did with her, Raspberry ripple. Now waiting on the Raspberry ripple fluff being back in stock and I can’t wait to taste strawberries and cream bar xx
23. juli 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Ordered few tines now and would not…
Ordered few tines now and would not hesitate to order again.
Amazing service and the little things such as upgrading delivery and adding ice packs make a massive difference.
Highly recommend!
23. juni 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Seriously the best marshmallow fluff…
Seriously the best marshmallow fluff chocolate bars. I placed my first order last month and both of the bars the caramel & Dubai ones were delicious. I placed another order the weekend gone by for five of the chocolate bars cause they are that good. Plus I wanted to try the Aimee bar which ended up being so delicious. My go to now and I’ll be ordering more whenever I feel for a treat.
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Ive ordered quite a few items from…
Ive ordered quite a few items from smorealicious and ive always enjoyed them. The caramel fluff bar and the Aimee bar is my favourite of the bars. These products are handmade and are worth the price
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Fantastic company that makes handmade…
Fantastic company that makes handmade marshmallows to die for and amazing filled chocolate bars . Tried nearly all the items and they are addictive. Highly recommended
22. juni 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Chocolate was lovely however it arrived…
Chocolate was lovely however it arrived on the hottest day of the year with no notification from Royal Mail that it was out for delivery and subsequently it was liquid Chocolate which spoilt it for my daughters 16th birthday. I know you can't predict the weather but sadly, I used the contact us button on smorealicious website and i have had no response for 11 days. An acknowledgement would have been nice even though I appreciate smorealicious accept no responsibility once it has left their premises. Shame.
17. juni 2025
Besvarelse fra S'more'a'licious
No contact was received from you regarding this.
Warning labels and ice packs have been added to all orders during the hot weather and shipping upgraded for free. We have checked your tracking picture and the courier actually left your delivery outside despite warning labels to advise not to be left outside. All tracking information was sent to you via email when your order was dispatched for you to track your delivery and had this been done and not left outside the product most likely would not have been melted. It is disappointing you have felt the need to leave a negative review for an issue which could have been prevented had the courier followed instructions and your package delivery had been tracked from your dispatch email. We also advised to place products in the fridge upon arrival and this will firm up the chocolate and the taste will not be affected and it can still be enjoyed.
I have never ordered before but oh my…
I have never ordered before but oh my goodness this is just amazing. I ordered the raspberry ripple bar and it arrived quickly and was cool, so impressed and delicious 😋
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
Genuinely awful
Genuinely awful. Ordered the pistachio chocolate bar - there was barely any filling, most of it was just chocolate. That would have been okay if it actually tasted decent but it didn't, no pistachio flavour and barely any kunafa, just tasted like straight sugar. Disgusting.I've had similar bars before and they were genuinely delicious and had a good amount of filling - should've stuck to those companies.
Not sure how there so many good reviews to be quite honest.
19. maj 2025
Besvarelse fra S'more'a'licious
We are not shocked by your review due to the threatening emails we received over a bank holiday weekend from you regarding not being happy about the amount of filling in the chocolate bar. Nowhere in your email did you raise any issues regarding the taste so we would say this is a malicious claim because we did not give in to your demanding threats.
It has already been explained to you that our chocolate bars are based on weight and the pictures you sent did show filling in the bar as per the product listing and description.
When we would not authorise a refund for your order, which was in-fact correct and as described you threatened to open a charge back with your bank.
We did offer to replace your bar and request that your order be returned to us for inspection however you ignored our request and did not accept our offer of resolution instead choosing to attempt to discredit a small business with this review.
Thousands of five star reviews would disagree with your claim of "genuinely awful" and we would say perhaps your malicious review is more due to the fact we would not give in to your threats.
Wonderful product
Well packaged. I can see why it's called smorelicious.....the products are very moreish.
The chocolate is amazing.
5*****
25. maj 2025
Besvarelse fra S'more'a'licious
Thank you so much for your order and for sharing your wonderful feedback, we really appreciate it 💗
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