Their big “weekly cashback” turned out to be like 3 euro after I lost around 90 in that period. Seeing that number pop up almost annoyed me more than if they’d given nothing at all. Just felt like a r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Walked into the store during a freezing London night, wandering around by myself. They offered me to go inside to get some warmth. The store is very warm indeed, they saved me from hypothermia. Specta... Se mere
Bright neon everywhere, flashing banners, moving backgrounds. After like 20 minutes my eyes were tired. No simple or dark mode option. It’s like they want to overload you so you don’t think too much a... Se mere
Giving my purchase 4 stars as the price I paid for a designer watch makes me feel like it must be fake,but truth be told wouldn't bother me if it was as it is a stunning watch,well made and comes with... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
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Kontaktoplysninger
Willemsparkweg 152H, 1071, Amsterdam, Holland
- sales@smartxdirect.co.uk
- smartxdirect.co.uk
3,0
Middel
147 anmeldelser
Har besvaret 16 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a watch off here 8 days ago…
I ordered a watch off here 8 days ago and it still hasn’t come I said it needs to be here before Friday and they said it should take 3 to 5 days it’s now been 8 and still no show
4. september 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
As it was stated on the order that delivery for this product was standard free shipping dispatch time 48 to 72 hours standard delivery with in 3 to 5 days after dispatch we got the item delivered according to time stated on order however if customers required fast 24 hours dispatch and royal mail fast tracked delivery they can always choose 24 hours dispatch service £3.99 or priority shipping special delivery for next day delivery.
Very fast delivery
Very fast delivery. Very cheap product. Very ,very happy.
20. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks fo shopping at SmartX Direct (UK)
Great quality for the price
Great quality for the price, would definitely recommend
20. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks fo shopping at SmartX Direct (UK)
Pay for 24 hour dispatch
Pay for 24 hour dispatch, 6 days later you want me to leave you a review on 2 phones which have still not arrived, no emails from the company, asked for my £3.99 for express delivery back, nothing, you have to chase them, they have no customer service! won't be dealing with this poor company again
19. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Tracking no. VB600421954GB
We have your item at Greenford Mail Centre and it's on its way. We expect to deliver it on 20/08/2019 between 8:09am - 10:09am
Besvarelse fra Kansino
Thanks for shopping at smartxdirect.co.uk
My purchase is excellent,I am happy…
My purchase is excellent,I am happy with it. Thanks
10. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks for shopping at Smartxdirect.co.uk
Still not received order 8 days after…
Still not received order 8 days after placing it. This is not the 48-72 hours promised on order.
8. august 2019
Uopfordret anmeldelse
As advertised and very fast delivery
As advertised and very fast delivery! Thanks
6. august 2019
Uopfordret anmeldelse
Delay for authorising payment and…
Delay for authorising payment and shipping. I bought 10 days ago and didn’t receive yet.
6. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Unauthorised Payments notified by bank needs time and details to verify
so happy
Long Ish wait on delivery but Royal Mail tracked updates and amazing product so happy with the watch and saved £50 by using this retailer
2. august 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks for shopping at Smartxdirect.co.uk
It's late
It's late, and still haven't received the item yet. They say 2-5 working day to receive the item , now 15 day later , still not received it
25. juli 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks for shopping at SmartX Direct UK
Excellent service thank you
Excellent service thank you, on line chat was a bonus, told me exactly what I wanted to know.
24. juli 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks for shopping at smartx direct uk
Besvarelse fra Kansino
Thanks for shopping at SmartX Direct uk
I bought a watch for my gf.
I bought a watch for my gf.
I paid £25 for a 48hr delivery.
Watch arrived 8 days later.
I've asked for a return of the postage costs
Emails sent but no reply.
I would stay well clear...could be issues if you wanted a refund for anything faulty.
20. juli 2019
Uopfordret anmeldelse
I was pretty sceptical when I ordered…
I was pretty sceptical when I ordered as I didn’t believe that the price could be legit. I Initially I got sent the wrong watch so I had to return it and thought ah here we go that’s why it’s so cheap. But Within the week I had my postage refunded and the original watch I’d ordered sent out. I love it and it was such a good price. Everyone I dealt with was helpful too so I actually have no complaints
15. juli 2019
Uopfordret anmeldelse
Awesome service
15. juli 2019
Uopfordret anmeldelse
Great service 👍👍👍👍👍
13. juli 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
Thanks for shopping at SmartX Direct UK
Advertising items that are not in stock…....avoid !
Advertising items that are not in stock so then offering alternatives which they also did not have in stock but said I would receive within a week or two ! Only giving a star as I finally got refunded 👎
9. juli 2019
Uopfordret anmeldelse
Besvarelse fra Kansino
If the product went out of stock we show that on product and ask customers to allow 2/3 days extra but i checked details you contacted us next day after placing order and n your request the refund was issued even though you were informed that item will be with by the estimated delivery time 2/5 days via royal mail but you asked refund instead
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.