Smart Nora Anmeldelser 

Prompt reply and met my service needs. Spouse loves that it really works!

Smart Nora has changed our lives. Being able to help with snoring without other intervention is a gift. When I needed help with a repair, I was quickly taken care of. Amazing customer service. Thank you for your creative solution to snoring and your committment to customer service.

Contacted them in October and the process was drawn out by them so then I ended up I the mail strike, with no alternatives for shipping back during Canada Post strike. I’m sure they found way to send new devices. Finally ably to ship back and still following up. Though they told me that once they receive it, they’ll need 2 to 3 weeks to review the product and process my payment return. Since when does it take any company to refund you 3 to 4 months? I would’ve still recommended their product for other people to try. It just didn’t work for us but after this experience, I would say you’re becoming their investors when you try their product and they’ll just delay paying you back cause they need the money.

I've been using this product for awhile now and it has really curbed my snoring issues. The microphone senses that I am about to snore and inflates the air bladder in the pillow. My head rises and the snoring stops. It doesn't wake me and my wife doesn't poke me either to wake up. I'm sure that Smart Nora keeps me in the bed with my wife at night. Smart Nora changed my life!

The good news about Smart Nora is that it works. It will hear you snoring and when the thing inflates you stop. You definitely get used to the movement of your pillow after a few nights and don’t wake up from it.

Unfortunately you have to start the snoring before it can stop you, so if your partner is really sensitive they will wake up first. Also, it will pick up other noises and go off. Imagine a night when you are having trouble sleeping and the cat starts snoring on the other side of the room… Until you can get that to stop you might be lying awake with your pillow going up and down for a while.

All that aside, this product is not perfect, but my wife and I sleep better than we did without it. Absolutely worth it.

I’ve had a Nora for years and it saved my marriage in a very real way. My wife and I were able to sleep in the saw room again, but recently she started snoring and keeping me up. I thought I could sleep through anything but I was wrong. The instructions say two can work in the same room so we tried it and it worked! Now we can both get a good night’s sleep, and be happier and healthier. You can’t ask for more than that!

Smart Nora changed my life! Prior to Smart Nora, I was having to sleep in the guest bedroom as my snoring had become an irritant to my happy marriage. It took a little getting used to, and some fine tuning, but I'm back in the master bedroom and both my wife and I are enjoying slumber happiness again. Thank you SN!

I've always been happy with Smart Nora as a snoring solution. I'm even happier with customer service when my base unit broke. Responsive and helpful in resolving it. I would recommend this product for regular use and excellent customer service from the support team!

I have been trying to get return instructions and a refund for a week and can not get a response from Smart Nora even though their initial response was that a refund would not be a problem. Here’s the claim I just filed with PayPal to get a refund via their dispute process: “I contacted the company via live chat to request return instructions and a refund a few days ago. They said that would be no problem and after completing their online forms, I would be sent an email with return instructions and a paid return label. I never received said email so I tried to contact them via live chat. The live chat was off-line so I left an off-line message to which I received no response. Live chat has been off-line ever since even during work hours. Yesterday I sent the company the attached email demanding a response and return instructions and I have not had any response. I believe this company is blocking my attempts to return their useless product and get my money back. Therefore, I am asking PayPal to start a dispute and reverse the charges for me. I believe this is not a reputable company.”

I have been using my Smart Nora for over 5 years and love it… as does my wife as she gets a more restful sleep! Great customer service and a wonderful product. Can’t wait to try the Nora2!

I saw your product on Instagram and watched the video with the Dragons Den show. I have been looking for a solution for my husband, especially recently. The snoring has become so bad the last few years (and I am also a light sleeper), I was sleeping in a room across the hall with doors closed and ear plugs in and could still hear his snoring.
Anyway, I ordered your product and it arrived yesterday. It was so easy to set up as the booklet that came with it described things so well and simply. We used it for the first time last night.
What a miracle! Thank you, thank you, thank you! I am so grateful for people like yourselves, who imagine and create things to help others!
The pump is so quiet and the product is so compact we will even be able fit it in our luggage for our motorcycle trips and when flying to visit family.
This is a game changer for me and for my husband and it is money well spent!
A very happy customer,
Eva

I’ve had a great experience with my Smart Nora. It was easy to set up and the operation is so quiet. When I have had questions about anything they are super responsive.

I have been a Smart Nora user since the start of the company and while I am very happy, I can tell you that my wife is happier. This device will help you control your snoring and give you and your wife a more restful sleep. The device just simply works, over many years I have had to call support twice, and the customer service has always exceeded my expectations. Thank you Smart Nora team for a great product and for hiring great people focused on customer excellence.

Quick and helpful advice. This was a simple and effective experience. The product works great but I needed a replacement part after years of use and the service team did a great job helping me to identify the problem and propose a solution.

This company fails to honor their refund policy and does not respond to attempts to contact them.

Smart Nora customer service really helped with the problem I was having.

I've been struggling with my sleep for years due to sleep apnea. I'd wake up tired, my throat hurting, and my sleep tracker app would tell me I'd snored for 2-3 hours during the night (out of barely 5 hours of sleep). My memory, mental health, cognitive abilities were all suffering because of it.

Since I got the nora, it's like a new life. I wake up before my alarm, I'm energetic, in a good mood, my throat feels fine, my sleep tracker tells me I snore only around 30 minutes a night, and I now manage to get 7.5 hours of uninterrupted sleep.

I was always reticent to try other sleep apnea solutions as I'm hypersensitive and any noise or body attachment would have entirely prevented me from sleeping. I'm so glad I got to find this device.

Thank you for making my life better

After 8 months finally, Smartnora refund the full price with appologies.
Hopefully,their policy about refunding will be better.

This device has been part of our lives for many years. It has been a sleep saver as it truly minimizes my husband’s snoring. I have reached out to customer service only twice in all the years since we purchased Nora and they have always been helpful. Great company that backs its product and its customers !

First, these things actually work. It's unobtrusive, doesn't require the user to do much of anything, and it stops snoring. If somebody has a bad snoring problem, it's not going to be a 100% thing. Let's call it a 95% or 97% thing. Sometimes, you'll hear three snores before the Nora squelches it. Sometimes my wife will maneuver her head into a position that's off the effective area of the Nora's pillow. But by and large her - bad - snoring problem is .... gone. Totally worth the money.

Secondly, these folks stand behind their product. Our early model Nora tends to wear out its pump (I'm told the new ones have solved the pump issue.) Each time, the customer support people have promptly answered or returned my call, been knowledgable about the product, and have provided me with the needed part under warranty or at a very reasonable price if the part has past its warranty period. In today's world, that's pretty shocking.

Highly recommended.