Smart Mushrooms Anmeldelser 

Really great experience and super knowledgeable!

Ordered with 'guaranteed ' delivery for Father's Day. Evri notified me on 15 June they were expecting my parcel. They never received it and nor did I. Father's Day was last Sunday. Still nothing has arrived. Smart Mushrooms blame the carrier but they still have my money and I do not have any mushrooms!!

Really cool idea, got for a Father’s Day present and Dad loved it! Would highly recommend!

Great experience, cool details on the box aswell

Super easy, minimal packaging and super yummy!

Do not order from this company as they use Evri as a courier. Ordered it as next day delivery, took 4 more days to be delivered only after raising an issue with Evri directly. No reply from Smart Mushrooms. The box has clearly been in the back of a van since then because the mushroom 'seeds' are now incredibly mouldy and unusable. It's a food product at the end of the day and they're using the worst courier service. It was a father's day gift and it's been ruined now by not only not being here on time to gift but it's unusable.

Great suprise on father's day. One that keeps on giving for months. Quick delivers and all eco friendly.

Awesome kit. Growing well
Thank you very much

Arrived in awful condition and are unusable now.
Very disappointed

I got this for Father's Day. I think he's going to really enjoy growing his mushroom. They arrived nice and quickly and the instructions look straight forward. Can't wait to get started.

1 information on the box isn’t up to date
2 booklet gives instructions
BUT
3 QR Code doesn’t give a YouTube description; it links to music videos

I bought 1 pink and 1 blue oyster mushrooms. Delivery really quick and weregiven as gifts. Both recipients were thrilled with their gifts.

Easy to order and guaranteed delivery for fathers day! More exciting than a pair of sock and love that they offer a donation to schools with each purchase. Cant wait to see how they turn out

Amazing company and such a great idea to gift one to a school

Sent the wrong products. Took ages to reply and acknowledge their mistake, then stopped responding to any emails thereafter to offer a replacement. Really poor customer service. The mushrooms produced one good crop and then nothing the second time around.

My daughter bought me a pink oyster mushrooms for Christmas

They grew nothing but an “orange fuzz”

I reached out to Smart Mushrooms and they sent me a replacement without question- there was a bit of a delay due to supply issues but I have now had 2 flushes of mushrooms- I don’t think I’ll get a third but I’m trying

I really enjoyed growing and eating these - they are great fun

Got given one of these as a present: followed the instructions and nothing grew.

These boxes too were a Xmas present. Very disappointing. One box failed completely by growing inside the box & packing & did not regenerate. The other was a very poor single crop only - it was explained probably due to the winter cold. The responses were superficially quick & supportive but seemed designed to apply exclusions to any ‘warranty’ for replacement, even when photo evidence was provided. If a product is likely to fail if ambient temp is cold then why sell & promote in winter at Xmas? As correspondence progressed it seemed more and more like AI and so asked if it was? This is the final reply after which we gave up, especially as then got name wrong too: ……. “Thank you for asking so directly, and I appreciate you raising it openly.

I completely understand why it might read as “polished” or structured. I try to be clear and thorough, especially when explaining something unfamiliar like mushroom behaviour, so nothing gets missed or misunderstood. That can sometimes sound a bit more formal than everyday conversation, but it is very much intentional rather than automated.

Most importantly, if anything ever feels unclear, too generic, or not quite aligned with what you’re seeing, please keep challenging and questioning. The back-and-forth you’ve had with me so far is exactly how we get the best outcome, and your observations have genuinely been very good.

If you’d like, I’m also very happy to simplify things or explain anything again in a more informal, step-by-step way.

Best,
Elque (from Zen)

Good quality , ( tasty )
quick reply when I had a problem with one of the kits and was sorted out quickly and satisfactorily.
Good customer care .
Recommended.

I emailed regarding some mushroom kits that were a present at Christmas. They responded very quickly and sent me replacements. Very efficient company and would highly respect them