My dentist is the best ever. He is always patient, has a fantastic sense of humour and he and his assistant Halle have a fantastic work friendship and bounce off each other. My son recently moved to L... Se mere
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My dentist is the best ever. He is always patient, has a fantastic sense of humour and he and his assistant Halle have a fantastic work friendship and bounce off each other. My son recently moved to L... Se mere
Virksomheden har svaret
My dentist is excellent. She explains things clearly, she has a positive disposition and makes sure you’re ok through whatever process you’re going through in your appointment. I have had many dentist... Se mere
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I hate dentists and have done since school dentist some 60yrs ago. COVID saw the end of me visiting dentists. However few issues saw me gaving to attend before xmas. I was very tense and was given a... Se mere
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The dentist provides advice about your teeth as they were being checked. Always polite and patient. Some dentists will clean your teeth during your appointment but this isn't always carried out. New d... Se mere
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At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Skrevet af virksomheden

Dental Essentials

661 Bolton Road, Pendlebury, M27 4EJ, Manchester, Storbritannien

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Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
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My dentist is the best ever. He is always patient, has a fantastic sense of humour and he and his assistant Halle have a fantastic work friendship and bounce off each other. My son recently moved to London and was gutted he would lose this dentist. I never have nerves going to him as he always puts you at ease.

Besvarelse fra Smart Dental Care - Bee Dental
Extremely disappointing and unacceptable experience at Bee Dental.
I booked an appointment with Dr Shahram a month in advance. When I arrived yesterday, I was suddenly told I would be seeing a different dentist. When I explained that I had specifically booked with Dr Shahram, two receptionists spoke to me in an extremely rude, aggressive and dismissive way, repeatedly insisting that I had booked with another dentist because “the system shows that”.
Thankfully, I had a screenshot of my original booking confirmation, clearly showing that I had booked with Dr Shahram. **Only after I showed them the screenshot did they check their system and realise that Dr Shahram had changed my appointment and moved me to another dentist.**
I don't care why the change was made — but both the dentist and the practice have a responsibility to inform the patient. If Dr Shahram decided to transfer his patients to another dentist for any reason, he should have made sure that I was informed in advance. I specifically chose my dentist for a reason, and I should not have to arrive at my appointment and find out unexpectedly that he has been changed.
What is even worse is the way I was treated by reception. Instead of listening and checking their records, I was spoken to loudly and aggressively and made to feel as though I was at fault, when the mistake was clearly on their side.
This experience showed a complete lack of respect for patients. How can anyone trust a dental practice where appointments can be changed without informing patients, and where staff respond so aggressively when the patient raises a legitimate concern? No matter how experienced the dentists are, without basic respect, communication and professionalism, that experience means very little.
Absolutely unacceptable.

Besvarelse fra Smart Dental Care - Bee Dental
Staff are friendly and make you feel at ease. The service i had was excellent. Booking process is easy.

Besvarelse fra Smart Dental Care - Bee Dental
Check in and wait time was very quick.
Time for the dentist to run my check up was fine.

Besvarelse fra Smart Dental Care - Bee Dental
I find the staff on reception to be friendly and helpful. My dentist Dr Sharam always puts me at ease and explains everything step by step. I would highly recommend this dental practice.

Besvarelse fra Smart Dental Care - Bee Dental
My dentist took the time to explain why I had been put onto a new dental plan.
Dimitra is a fabulous, caring dentist that does a great job and has a lovely calming effect.

Besvarelse fra Smart Dental Care - Bee Dental
Dentist ensured I was comfortable and not in pain throughout the procedure she went above and beyond

Besvarelse fra Smart Dental Care - Bee Dental
Very friendly staff, the dentist is thorough. I had a check up and a clean which involved a descale and polish. Completely painless and the dentist suggested a check up every 6 months but I have asked to go for a clean and polish each 3 months in between check ups at £60 a time which I think is a good price.

Besvarelse fra Smart Dental Care - Bee Dental
If i could put 0 stars i would. Horrendous experience with the staff, so rude and unprofessional laugh at you over the phone. So unhelpful quickly to take your money, book appointments at the wrong time requested them take you off the nhs patient list as you wanted to reschedule their mess up. Avoid.

Besvarelse fra Smart Dental Care - Bee Dental
Professional, very pleasant. Was seen very quickly by the dentist. Was treated very gently during examination. Reception staff were very efficient and pleasant.

Besvarelse fra Smart Dental Care - Bee Dental
Its was a quick 29 dolla taking from me by just looking and scan my teeth than tell me to come back with 100 plus dollla for another check up

Besvarelse fra Smart Dental Care - Bee Dental

Besvarelse fra Smart Dental Care - Bee Dental
Always give you the information you need, very polite

Besvarelse fra Smart Dental Care - Bee Dental
My experience was excellent great dentist she explained everything in detail to me. Amended my treatment to suit myself.

Besvarelse fra Smart Dental Care - Bee Dental
Friendly staff went in on time had a thorough examination

Besvarelse fra Smart Dental Care - Bee Dental
My visit was for filling replacements.
My dentist explained everything to me at every stage, helping me to keep calm and relaxed.
I felt in safe hands at all times.

Besvarelse fra Smart Dental Care - Bee Dental
Nice staff especially the dentist mr sharan he explained everything made me feel at ease

Besvarelse fra Smart Dental Care - Bee Dental
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