Great after sales @ SBG --> I have bought prescription glasses several times at SmartBuyGlasses due to their vast product portfolio and great service. My latest pair broke due to a production issue bu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great and seamless experience Smartbuyglasses is very good, prices are reasonable with a broad array of glasses options. The customer service is also very friendly and responsive. I got what I want... Se mere
As a loyal customer from China, this shopping trip was very enjoyable. The glasses I bought were not only of perfect quality, but also very affordable and competitive in price. We will be back soon. I... Se mere
Glasses frame Price is really reasonable and no need to worry Tariff and shipping fee.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
自2006年起,SmartBuyGlasses已經成為網上售賣眼鏡的市場領導者。隨著提供多元化的設計師眼鏡,太陽眼鏡及隱形眼鏡選擇,SmartBuyGlasses 已經向成千上萬個滿意我們的客戶寄付眼鏡。
SmartBuyGlasses Hong Kong Details
Skrevet af virksomheden
- 180個眼鏡品牌
- 在SmartBuyGlasses我們擁有最多的在線設計師眼鏡，提供超過80,000種產品和180個品牌。
- 100日內退貨
- 如果你對你的眼鏡感到不滿意,我們樂意為你提供100日內退換貨政策。由你接收訂單日開始計算
- 24個月保養
- 我們獨有的24個月保養包括了所有太陽鏡和眼鏡在製造商生產時出現的缺陷。至於隱形眼鏡,我們有3個月的保養期。
- 買一副，捐一副
- 你的購買對一個人的生活產生了令人難以置信的改變！當你從我們網站購買一副眼鏡時，我們會向需要幫助的人們贈送一副眼鏡。
Kontaktoplysninger
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery and hassle free
16. november 2025
Exceptional quality and fast delivery
Exceptional quality and fast delivery (even with customized lenses)
16. november 2025
always great shop in smartglasses
always great shop in smartglasses, easy, relax, price is good, no worry.
1. november 2025
They take consumers’ concerns…
They take consumers’ concerns seriously, respond quickly, and are very considerate of consumers."
2. november 2025
Large variety of frames to select from
Large variety of frames to select from. And virtual try on feature is cool.
28. oktober 2025
ordered glasses from a thousand kilometres away!
I ordered my glasses whilst working in Saudi Arabia the Hong Kong customer service team stayed in almost daily contact with me until my glasses were delivered to customer service at my hotel in Hong Kong.
I received my package a couple of weeks later upon arriving in Hong Kong; product excellent but service absolutely outstanding! Thank you guys incredible team!
2. oktober 2025
good product quality and the nice service
17. oktober 2025
The price is reasonable
The price is reasonable, fast shipping and CS responded promptly.
11. oktober 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra SmartBuyGlasses
Hi Yee,
Thank you for sharing your feedback.
I'm glad to hear that you're happy with the glasses and the process went smoothly.
I'd like to check how we can make this experience better for you. I'll email you shortly so we can discuss this in private.
Sincerely,
Nicole
-Update-
Hello Yee,
I've sent you an important email about this order. Please check your spam / junk emails if you can't find it in your inbox.
I hope to hear from you soon!
Sincerely,
Ellen
SmartBuyGlasses responded very…
SmartBuyGlasses responded very positively to my inquiries - I had a couple of requests and they gave me answers that I thought were very reasonable given the situation. Thanks!
8. oktober 2025
Discrimination
I made an order HK0798500022G - you accepted my payment and then you said these glasses are no available and i need to wait 3-4 weeks, so I canceled this order
Then I made an order HK0798615722G for another glasses - you accepted my payment and then canceled it in some days, because of "security reasons"
You suggested me to use another payment method, so I made one more order HK0798761722G by PayPal - you accepted my payment and then canceled it in some days, because of "security reasons".
Here is the customers service reply: "Our system uses a variety of checks to ensure the safety of all transactions. While I can’t share the exact details, I can assure you this is done to protect both you and your account"
I asked my friends to buy those glasses for me, and you return the money to my friends too in some days.
So it looks like you included me into the "buyers black list" and I didn't do nothing illegal to you. I accept this as a brutal violation of my civil human rights and a buyer and unfounded discrimination.
I sent you my passport and bank details in order to confirm myself and asked you unblock me (I still don’t know why you blocked me), but you don’t care. Now a bought the glasses from another seller who wants to sell to goods. YOUR JOB - TO MAKE BUYERS HAPPY - this must be your “internal policy”
You don’t reply to me, I don’t want to hear “we thank you for your review….” from company who blocked me.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra SmartBuyGlasses
Hello Aleksandr,
Thank you for sharing your feedback. I understand your frustration, but please know that our decision wasn’t made lightly or without reason.
While every sale is important to us, we don’t simply process orders for profit. We take transaction security very seriously, and all orders go through a verification process designed to protect both our customers and our business. When an order fails these security checks, it’s automatically canceled to prevent potential misuse or unauthorized transactions. This process applies equally to all customers and follows standard e-commerce security protocols. It’s never based on personal factors.
I understand this outcome may not be what you expected, but these measures are in place to maintain the integrity of all transactions and ensure a safe shopping experience for every customer.
I’ll review your case again and reach out by email to discuss it directly.
Best regards,
Danielle
Good description and information…
Good description and information provides in the website.
Delivered in good condition
8. oktober 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.