Great after sales @ SBG --> I have bought prescription glasses several times at SmartBuyGlasses due to their vast product portfolio and great service. My latest pair broke due to a production issue bu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great and seamless experience Smartbuyglasses is very good, prices are reasonable with a broad array of glasses options. The customer service is also very friendly and responsive. I got what I want... Se mere
As a loyal customer from China, this shopping trip was very enjoyable. The glasses I bought were not only of perfect quality, but also very affordable and competitive in price. We will be back soon. I... Se mere
I ordered my glasses whilst working in Saudi Arabia the Hong Kong customer service team stayed in almost daily contact with me until my glasses were delivered to customer service at my hotel in Hong... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
自2006年起,SmartBuyGlasses已經成為網上售賣眼鏡的市場領導者。隨著提供多元化的設計師眼鏡,太陽眼鏡及隱形眼鏡選擇,SmartBuyGlasses 已經向成千上萬個滿意我們的客戶寄付眼鏡。
SmartBuyGlasses Hong Kong Details
Skrevet af virksomheden
- 180個眼鏡品牌
- 在SmartBuyGlasses我們擁有最多的在線設計師眼鏡，提供超過80,000種產品和180個品牌。
- 100日內退貨
- 如果你對你的眼鏡感到不滿意,我們樂意為你提供100日內退換貨政策。由你接收訂單日開始計算
- 24個月保養
- 我們獨有的24個月保養包括了所有太陽鏡和眼鏡在製造商生產時出現的缺陷。至於隱形眼鏡,我們有3個月的保養期。
- 買一副，捐一副
- 你的購買對一個人的生活產生了令人難以置信的改變！當你從我們網站購買一副眼鏡時，我們會向需要幫助的人們贈送一副眼鏡。
Kontaktoplysninger
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super smooth transaction
Super smooth transaction, great deal, and the product is in perfect condition - really nothing to complain about!
11. juli 2025
Items are really great
Items are really great, but buying the frame with the desired sight glasses is more expensive than at regular stores. But, I don't know what is the word mentioned "Free Glasses"?
21. juni 2025
Trustworthy and superb online shopping.
3. juni 2025
I’m happy with the purchase
I’m happy with the purchase, frame was fit and stylishly carried as expected
3. juni 2025
good value & lots of styles
good value for money, lots of styles available from smartbuy that are not available in brick & mortar stores
3. juni 2025
Great product and really fast delivery
Great product and really fast delivery. Very good shopping experience!
3. juni 2025
all good including lens
3. juni 2025
the best ever
the best ever . los mejores siempre nunca devolví por mal trabajo o falla ningún lente . ojalá siga permitiendo el ingreso a argentina . Muchas Gracias
30. maj 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Prompt replies but service representatives had difficulties in understanding the meaning of warranties
I bought a pair of glasses with a warranty, expecting peace of mind in case anything went wrong. Unfortunately, the frame turned out to be defective. That should have been a straightforward warranty replacement — but it wasn't.
The original frame was no longer in stock, so I was asked to choose another one. I chose a cheaper frame, though it wasn’t the only option available. Because the new frame had a different shape, I was told I would also need new lenses. That might be understandable — except the lenses with the same specifications as before now cost more.
In the end, I had to pay extra, even though I chose a cheaper frame and the issue wasn’t my fault to begin with. It completely defeats the purpose of having a warranty. What exactly does it cover, if not this?
The service representatives had difficulties to understand what was going on. I got a refund finally but the discussion was really lengthy. Not the best experience that I would expect as a returning customer.
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra SmartBuyGlasses
Hello Gary,
I hope you are well.
My apologies for the inconveniences. We would like to help you further and for us to do that, kindly provide us with your order ID and your email address.
I hope to hear from you soon.
Best Regards,
Romar
Fast
From the time I placed the order to the time I received the product, it was faster than I expected.
10. maj 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.