My initial call with Todd (sales) was extremely informative. He walked through the entire process of buying one of their beds from purchase to delivery. We spoke several times and he was able to answe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I called and ask questions before purchasing a bed. All my questions were answered professionally and were very helpful. Bed was delivered on time with many updates as to when it would be delivered!... Se mere
Everything was great with order except delivery issue. Single deliverer! Couldn’t deliver to my site as too heavy for one person. Our maintenance department head was furious and made four calls. Fina... Se mere
Virksomheden har svaret
Great communication with the scheduler, Miguel (Mike). The installers arrived on time and worked on removing the old bed and installing the new one. However, they did not remove the boxes where the ne... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
SlumberSource specializes in sales, service, delivery and installation of homecare beds nationwide across all categories. Hi-low beds, hospital beds, acute care beds, Long term care beds, Med Surg beds.
Kontaktoplysninger
4,4
Fremragende
47 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommend
Purchased a bed for my grandmother and had a great and smooth experience! Highly recommend.
8. februar 2025
Uopfordret anmeldelse
I was looking for a mattress for my mom…
I was looking for a home-care bed for my mom and stumbled upon slumber source. Todd was incredibly helpful and made my shopping experience so much easier. He was knowledgeable about all the brands and met the needs for my mother. Miguel helped me coordinate the time frame for delivery and everything was smooth. HIGHLY RECOMMEND this site if you’re looking for a reliable source for mattresses.
9. januar 2025
Uopfordret anmeldelse
DO NOT BUY FROM THIS COMPANY - NO RETURNS - OWNER WILL CURSE YOU OUT - WORST CUSTOMER SERVICE - DOES NOT ADHERE TO RETURNS IN SOME CASES - WILL MISREPRESENT HIS WILLINGNESS TO ACCEPT RETURN
This complaint has nothing to do with the bed but rather Slumber Source & its owner Todd Cook - DO NOT BUY FROM HIM!
Our family purchased the UP BED ($5k) for my newly sick father diagnosed with Multiple Myeloma and who was already suffering multiple level compression fractures up his lumbar and thoracic spine & who was unable to get out of bed as a result. We received the bed, it was installed against protocol (bed sells to left open, owner TODD COOK said it only can function this way, installers evaluated room and said must be installed to open on the right side). My dad was hospitalized for almost 2 weeks essentially paralyzed, bed ridden and needed emergency back surgery. A family member tested the bed for a moment to see how it operates and immediately noticed when you raise the bed to an incline it felt as though a pressure was exerted on the lower spine - an area where my dad was already experiencing debilitating pain with a broken level. We don’t know why this was. We contacted Todd to advise and he said no returns. I am attorney and when I wrote him to follow he called me and cursed me out (b*itch, f***, sh*t), he did however claim he treats his customers like family and would accept the return and work with us to get the bed back. After making this representation he called my uncle (who originally called him to complain about the bed) to leave harassing and aggressive voicemails- again cursing, then he backtracked on the return, I again wrote him and told him I was so disheartened that he could treat a sick family with this behavior and he agreed again to accept the return less re stocking fee (but was spewing nonsense about NY governor - why is this relevant??), again to follow he backtracked on the return. BEWARE AND DO NOT BUY! THE OWNER DOES NOT CARE ABOUT CUSTOMERS + YOU WILL NEVER GET A RETURN EVEN IF HE REPRESENTS MULTIPLE TIMES TO GIVE YOU A RETURN... DO YOURSELF A FAVOR AND BUY OR RENT A HOSPITAL BED FROM A LOCAL MEDICAL SUPPLY STORE !! BEWARE AT ALL COSTS - this is the absolute LAST thing a family dealing with a sick cancer patient should ever have to endure. I feel taken advantage of as we were so desperate and vulnerable to spare no expense to get a bed for my sick father with a broken back - never would I EVER have expected how the OWNER who handles customer service would act here... STAY AWAY!!!!
24. november 2024
Uopfordret anmeldelse
Besvarelse fra slumbersource.com
Update!! The DA In New York is seeking 3 years for felony credit card fraud for the NIazi family scammers who decided after we provided an academy award winning experience and were onsite for 3 hours instaling their new bed decided to call their credit card the next day and claim they have never heard of us. Lucky for them credit card fraud is a felony crime in New York. If you are a store merchant you will agree that fraudsters and scammers like the NIAZI family of New York have ruined this country. This customer has committed credit card fraud. Nadia Niazi and her family ordered a custom hospital bed from us in November 2024. We spent 3 hours installing it in NYC. They promptly filed a chargeback with their credit card company even though they have our merchandise and we have $0 from them now. Any retailer on the planet would be furious if a customer stole $5,000 from them. Of course we are upset because we despise scammers like Nadia Niazi and her family from New York. We pride ourselves on an incredible experience for our patients, but these scammers decided to take advantage of our kindness. If you too have been harmed by this scammer family, please email us so we can warn others of their scams. Our policy is no different than every homecare bed retailer on the planet. Once the bed is installed and working perfectly, they are not eligible for return. It's all over our website which they are aware of but decided to scam instead.
good commods
27. august 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.