After review supplier refunded short dated product and shipping cost. Very appreciated it. Needed to send emails to different email address then it shown on website. Received product on the 15... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nagyon segítö készek,kedvesek.Sajnàlom, hogy csak most talàltam ràjuk pàr hónapja mindenkinek csak ajànlani tudom öket.Nagy vàlaszték,semmiböl nincs hiàny.Ezúton is köszönöm nektek!
Virksomheden har svaret
Sziasztok.Regi vasarlotok vagyok,es mindig elegedett voltam!Sajnos az utolso rendelesnel a lisztem kiszorodott es a meggybefott osszetort a nem megfelelo csomagolas miatt!Az uvegek uj csomagolasi mod... Se mere
Due to other companies delivering the the same items to us for years and our constant chasing and getting refunds etc, Slim & Smart did deliver without delay or grief. Thank you Will use again.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We, at Slim and Smart aim to provide all our customers high quality ingredients for special diets. We help you with healthy food so you can keep your diet and eat everything which you missed before. You don’t have to forget about cooking and baking while on a diet. Our low-carb, gluten-free, keto, sugarfree and paleo diet-friendly ingredients open the door even for a lovely brownie – sometimes.
Kontaktoplysninger
156/c High Road, Beeston, NG9 2LN, Nottingham, Storbritannien
- slimandsmart3@gmail.com
- slimandsmart.co.uk
4,4
Fremragende
188 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliability
Due to other companies delivering the the same items to us for years and our constant chasing and getting refunds etc, Slim & Smart did deliver without delay or grief. Thank you Will use again.
29. december 2022
Besvarelse fra Slim and Smart Ltd.
Thank you!
Besvarelse fra Slim and Smart Ltd.
Thank you !
Expired product
One of the products have expired prior to delivery date. Only realised when opened it (Norbi update muzli- expired 27.10.22)
2. november 2022
Very helpful and friendly company.
29. august 2022
Expired products
25. august 2022
Sziasztok.Regi vasarlotok vagyok,es…
Sziasztok.Regi vasarlotok vagyok,es mindig elegedett voltam!Sajnos az utolso rendelesnel a lisztem kiszorodott es a meggybefott osszetort a nem megfelelo csomagolas miatt!Az uvegek uj csomagolasi modja nem jo,illetve ha marad,akkor az uvegek koze buborekfoliat kellene rakni!Bizom a valtoztatasban!
Maradok tovabbra is vasarlotok megkoszonve az eddigi munkatokat!Marianna
17. juli 2022
Customer service was excellent
Customer service was excellent. Product also. Let down only by expensive postage.
11. juli 2022
Very well done!
The bottles came fast and were packed in a very secure way. It was not the first time I ordered and I will, definitely, order again.
15. juni 2022
Excellent service and quick…
Excellent service and quick communication
Order arrived well packed , 1 day delay in expected delivery because of Bank Holiday and DPD pick up - seller communication reassuring and very quick reply
Good quality and price
Highly recommended
5. maj 2022
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Still not all dia wellness products are…
Still not all dia wellness products are available and lots of out of stock
24. april 2022
Besvarelse fra Slim and Smart Ltd.
Thank you for your review. We are continuously improving our range of products.
Quick and good
Always quick and good range of vitamins and sugar free/low carb products
26. marts 2022
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Great and fast service
Great and fast service! I received my parcel securely packaged and no demage!
I would highly recommend! *****
15. marts 2022
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Excellent products
9. marts 2022
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Besvarelse fra Slim and Smart Ltd.
Thank you for the feedback! Customer satisfaction is our top priority, and we will use this review to make our service better.
Besvarelse fra Slim and Smart Ltd.
Thank you for the 5-star review! We're happy to hear you loved our service & product! Come back and see us soon!
Disability discrimination
So I put a order in with them as on a low carb diet. I have missed bread, so was happy and excited to add some back into my diet with no issues. However, I have been told when I can pick up. I explained I was disabled and that the only time that would be suitable to pick up was today. My order is ready so why cannot someone come and take 2 seconds just to pick up my order. This makes no sense.
I recieved a rude message back telling me that Monday was the only time I could go pick it up. Now I explained that the people picking it up, was also disabled and were and going to be at the hospital Monday (as they were the Thursday just gone.) This was shocking that, even though my order is ready to collect, there is no changes or adaptions on just a day for a small amount of time for a benefit to a disabled person. Stay away from this company, they love to discriminate and you get told when you can pick up your order, even when it's undoable.
Never using again!
18. februar 2022
Uopfordret anmeldelse
Besvarelse fra Slim and Smart Ltd.
Dear MGc Soapsuds,
Thank you for your feedback. We are sorry to hear that you have had such a negative experience. I can confirm that our team is dedicated to providing excellent shopping experience, and we strive for 100% satisfaction with every customer. I'm sure you can understand that - just like any other shop - we have opening hours. On our website, it is clearly stated that our online store is open but physical store is open for collection on Monday & Thursay. Customers can order our products with delivery to make the shopping experience more comfortable. I'm not sure what you mean by "rude message", but in order to clarify this, I'm sharing our colleague's responses here:
1.
"Dear Sophie,
Your order has been received to us. You can come pick it up tomorrow (Thursday), or Monday 9am-2pm.
Thank you"
2.
"Hi Sophie,
Unfortunately no, you can't come tomorrow. You can come on Monday 9am between 2pm."
Our business has a non-discrimination policy, and we are committed to treat everyone equally. So I can confirm that discrimination of any kind is far from our business policy.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.