Gave 2 stars because I was able to get my pizza from another location here in okc. First the lady went to another location then she calls me and says she don't know how to get to me then says she will... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Firehouse Pizzeria was absolutely amazing. The two pizzas I ordered met all my expectations and the ingredients were fresh and tasted delicious. The crust was crisp on the thin yet tender on the regul... Se mere
Virksomheden har svaret
There seems to be some little thing that was done to the sauce that took it to the next level. 2 slices of Joe's Special, 1 Joe's special salad (w/2 house dressings), 1 Lasagna and then the Beef/Spina... Se mere
Virksomheden har svaret
Let me put in all my information and when i proceed the order it told me the store didnt deliver to my address. Than boom a notification to my phone saying money was taken out of my account for an tra... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
Kontaktoplysninger
902 Broadway, 19th Floor, 10010, New York, USA
- 8889749928
- support@slicelife.com
- slicelife.com
3,3
Middel
2 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
freezed my account without any reason
I opened my saving account in it. also using their credit card. But then one day they freezed my account without reason. when i asked for the reason, they simply said we also don't know the reason.
I simply closed my saving account also credit card instantly.
GUYS STAY AWAY FROM THESE Small Finance Banks. ThEY ARE NOT SAFE AT ALL.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi there. We’re really sorry to hear about this experience, and we understand how concerning that must have been. An account being frozen without a clear explanation is not how we aim to support our customers, and this does not sound right. We’d like the opportunity to look into this further, so please reach out to us at feedback@slicelife.com with your account details, and we'll take over.
Pickup communication was terrible
They gave me pickup times. They didn't even call in the order by then.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Jonathan. We’re sorry for the frustration this caused, providing pickup times before an order is properly placed with the restaurant is not the experience we want for our customers. We’d like to look into this further, so please reach out to us at feedback@slicelife.com with your order details.
I ordered a house special was supposed…
I ordered a house special was supposed to be pepperoni and ham mozzarella cheese olives and bell peppers when I got it nothing but olives and bell peppers with no pepperoni and very little ham and no cheese!!!!! WTF
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
We’re really sorry about this experience. We’d like the chance to make this right. Please reach out to us at feedback@slicelife.com
with your order details, and our team will be happy to look into this and help resolve it for you.
Ordered food
Ordered food from Prima Pizza through the slice website. Ordering was simple with no issues. Food was delivered earlier than my scheduled time. Food was hot and delicious. Great experience all around.
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Thanks for the 5-star review! We’re happy everything went smoothly and you enjoyed your order.
Customer service was great when it came…
Customer service was great when it came to canceling my order that took over 3 hours. DO NOT TRUST THEIR WAIT TIMES. I learned my lesson trying to feed my wife & 3 year old toddler. Even the my newborn son was PO'd at the waste of time and no ability to make it right.
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Eric! We are so sorry to hear about your recent delivery experience. This is not the service we strive to provide, and we would like to revisit your case and check what happened, as well as give you credit for the trouble & inconvenience. Please share your order & account details via email at feedback@slice.com so we can further follow up.
No Order at the Shop. Questionable Now.
Used Slice quite a few times recently, and smooth every time. No complaints…until today. Ordered through the app, went ok, but no “confirmation” or “ETA”.
Went on chat with rep, assured me all ok now, gave an ETA. Went to the shop, no order. They didn’t know anything about how to correct it. I had to reorder in person and wait all over again, and pay again. I called the Slice customer service number. They were excellent. They said I would get a refund within two days. Now I am very doubtful about using the app again. I will probably just call in the order.
25. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Thank you for taking the time to share your experience. We’re really sorry for the frustration you ran into, that’s definitely not the experience we want for our customers. Your feedback is important, and we’ll be sharing this with our team to help prevent this from happening again. We truly appreciate your past support and hope we can earn back your confidence.
Been using slice for years with no…
Been using slice for years with no problems. No hidden fees and cheaper than using door dash. Refunds promptly. Like the ease of using it. Can't blame an app if the person delivering is the problem.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
We're glad you like it Ashley! Thank you for the positive review and for supporting local pizza through Slice.
I will not be using slice again
I will not be using slice again. I placed an order. I called several times over a 4 hour period, and the driver stated he delivered the order, he did not. Why would I call several times if I got it. Slice would not give me a refund...$51! Merry Christmas to me!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
We’re very sorry to hear about this experience. We’ve located your order, and our team is actively reviewing what happened. We’ll be following up with you shortly to help get this resolved. Thank you for your patience, and we truly appreciate you bringing this to our attention.
I would give negative stars
I would give negative stars if it was an option. We ordered a pizza and it took 2 hours and 20 minutes to be delivered (cold) I contacted Slice to get a refund and the customer service person offered 25% that didn't even cover the tip. Do not use this service.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Dan, we’re really sorry to hear about your experience and understand how frustrating a long, cold delivery can be. That’s definitely not the service we aim to provide. We’d like the opportunity to look into this further and make things right, please send your order details to feedback@slice.com, and our team will review what happened and follow up with you directly. We appreciate you bringing this to our attention.
Second time using Slice, it's okay
Second time using Slice, both times my order was delivered much later than originally quoted. The first time I was a bit disappointed as the food was not very warm anymore. This time however, the customer service was quick to respond and correct the issue. I was satisfied with their resolution. I would give them another chance, but they only have 2 of my local pizza shops available, that really is a turn off. I requested for more to be added.
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Brie. Thank you for taking the time to share your experience. We’re sorry to hear about the delivery delays and understand how disappointing it can be when food arrives later than expected. We’re glad our customer support team was able to step in quickly and resolve the issue for you. We also appreciate your feedback about restaurant availability, expanding our local shop selection is something we’re actively working on. Thank you for your 4-star review!
Extremely happy
Extremely happy! Customer service was excellent. I put in a huge order for a party I was having, I got it all finished and then realized I forgot 1 item. I figured I was out of luck but took a chance and tried the “Chat”. The response was a matter of a few seconds and I was taken care of with zero issues. I ordered through Pizza 7 in Saratoga. They were excellent as well. I asked for my delivery to be at 3:00 and they literally showed up at 3! The food was hot and as always, delicious!!
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Yvette! We’re absolutely thrilled to hear this, thank you so much for sharing your experience! It’s great to know our customer service could help so quickly and seamlessly, and that everything arrived right on time, hot, and delicious for your party. We’re truly grateful to be here connecting customers with their local pizza places, while also helping support and strengthen those local businesses through our service. Your kind words mean a lot to us and perfectly reflect what we aim to do every day.
Never got our food
Never got our food! $50 Worth of pizza. Try to call they dont speak English!!! Never ever again
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
We’re very sorry to hear about this experience. We’d like the opportunity to look into what happened and help make this right. Please reach out to us at feedback@slicelife.com with your order information, and our team will be happy to review the details and assist you.
Does not pick up food in a timely…
Does not pick up food in a timely manner. Your food is ready, sitting on a oven but not picked up - in my case sitting 90 min. This happened to me more than once. Use another delivery service.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Robin, we’re really sorry to hear about this experience and understand how frustrating it is when food sits too long before pickup. That’s not the experience we want for our customers. We were able to locate your account, and a refund has already been issued, we’ve also sent you an email. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve.
Use this to order for pickup
Use this to order for pickup, avoid delivery. I don’t know who they contract with for delivery, but I have gotten late deliveries more than once. This time they delivered my order to someone else. They are giving me a refund, calling it a an order cancellation. But now I don’t have dinner on a night when I’m not up to going out.
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
We’re really sorry about this experience. We understand how frustrating it is. We’d appreciate the chance to look into what went wrong with the delivery. Please reach out to us at feedback@slicelife.com with your order information, and our team will review the details and see how we can help.
Thank you for bringing this to our attention.
This is the worst pizza I’ve ever…
This is the worst pizza I’ve ever tasted. The service was beyond terrible. Please let’s run this place out of Loveland.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi there. We’re really sorry to hear about your experience and understand how frustrating this must have been. This is not the experience we want for our customers. We’d like to look into this further, so please reach out to us at feedback@slicelife.com, and we will proceed.
2 HOUR FOOD DELIVERY RESTAURANT 10…
2 HOUR FOOD DELIVERY RESTAURANT 10 MINUTES AWAY
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Ed, we are so sorry to hear about your experience with your delivery order. We would like to revisit your case and make this right. Can you please send us your account & order details via email at feedback@slice.com, so we can further follow up? Thanks.
Customer service sucks you don't help…
Customer service sucks you don't help your customers at all and don't care about your customers at all whatsoever
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Tiffany. We’re truly sorry to hear about your experience, and we understand how frustrating this must have been. This is not the level of service we aim to provide. Our team followed up with you directly via email to address the issue and has issued a refund to make things right.
Beware they will just ghost you
We ordered from Rehoboth baking company we got the text for the order but that was it. The app didn't register our order it just directed us to other pizza places in the area. We were contacted by Rehoboth baking company saying they had not been contacted by a driver. We had to go pick up the food, Rehoboth baking company remade the order they were great the refunded our delivery fee from slice.
14. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Randy! We are so sorry to hear about the experience that you had after the cancellation of the delivery by our third-party partners. This is not the service we strive to provide, and we assure you this feedback is shared, and we continuously work to eliminate these scenarios for the future. We have revisited your case and decided to provide you with a Slice promo code. We will contact you via email with more information.
BAD CUSTOMER SERVICE
I just received the wrong/incorrect order. I’m pissed. I ordered a dinner not a fish sandwich. I took a pic of my receipt and another from my itemized cc purchase. I went onto the vendors website and looked up my order and it clearly said DINNER not sandwich. Each is prepared differently. The sandwich was a rock between 2 slices of bread. (Business problem not slice), had text back and fourth. No resolution. It’s my problem. Nice customer service when I have the receipts and screen shots of the correct order. To tell you the truth I have no idea how I ended up with slice as the delivery service. I’ll stick with DoorDash and Instacart. If you get the wrong order using slice, I wish you better customer service than I got. 5 times he told me I was wrong. No screen shots, copies to show me, just sorry that I screwed up.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Donna, we’re so sorry you received the wrong order and that your support experience was frustrating. We’ve located your account and issued a full refund along with a Slice credit as a small way to make things right. We truly appreciate your patience and hope your next experience with Slice is much smoother!
Best app to order pizza
Ordering is easy, even while I’m in a subway station on my way home so I can get delivery soon after arriving. Free pizza rewards works well too and is achievable. Orders arrive on time 90% of the time.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Slice
Hey John, thank you for your review. We’re glad to hear ordering has been easy for you and that you’re enjoying the rewards. We appreciate your support and will keep working to make every delivery as smooth as possible.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.