Skylinetaxis Anmeldelser 

the drivers are kind but the chaperone and the driver always burp in the car, which is very unhygienic
and the chaperone is always talking loudly to the driver which gives me headaches, they always touch my property and they stair at my phone when I am using it

as a twelve year old it is ABSOULUTELY DISGUSTING

Booked a cab today from West Bletchley to Bletchley town centre. Taxi was late and driver had no knowledge of location whatsoever despite it being only 2 miles away. Had to phone his office for directions and the fare he had to charge. Fare was 20% higher than normal, and the office claimed this was due to “EID” AND THAT THEY TREAT IT AS A BANK HOLIDAY!!!!!!!!!!!!"……..this is England for goodness sake, and they already charge a premium for real UK BH’s"…………outrageous and unacceptable. Will go elsewhere. 10years I have been using this company

Read all those terrible reviews and had doubts about booking. We had a taxi to Luton airport and it was great ,
on time, good conversation all fine and the return journey two weeks later just the same.
I can only think that people only bother to review when there's a negative experience not when everything is fine.

Dear manager,
I had a disappointing experience with Skyline Taxi in Wellingborough. I scheduled a taxi for 2:45 PM, but as of 3:17 PM, I'm still waiting for it to show up. I've reached out to the company multiple times for updates, only to be informed that the driver is occupied with another job and I need to wait until he completes it before he can come to me. What is the purpose of booking in advance if the scheduled time holds no significance for this taxi service?
I feel compelled to share my negative experience online to alert others about the poor service and treatment I've received from your employees. It's important for potential customers to be aware of how they may be treated

BEWARE!
Employs crooked taxi drivers.
I used them in Milton Keynes booking through their app.
Once we arrived at the destination, the taxi driver said the app payment didn't go thru and asked me to pay him. Good thing i used the same card as what's registered in the app because later it showed i was also charged thru the app.
Ive been raising the issue and so far, no solution, just telling me they can't contact the driver to confirm if a 2nd payment has been made EVEN WHEN i showed them both statements from my bank. Avoid using, really untrustworthy.

Extremely disappointing and unprofessional service. Taxis are consistently late, and the drivers are often rude, unprofessional, and distracted, many of them talk on the phone while driving, and some have even sworn at passengers or told them to get out. Complaints are ignored, and there’s no proper management to escalate issues to. Customer service is basically non-existent. They also apply random, unexplained charges and clearly care more about making money than providing decent service. Absolutely unacceptable. I would not recommend to anyone.

After over 20 years as a loyal customer ... I have decided to start using Uber !!! Your customer service is appalling .... your drivers are violent and very disrespectful towards women !!! Trying to drag women out of the car because they are not paying cash !! Shouting and swearing at customers !! Your company used to care about customers , gone are those days !

Left something in our taxi and our driver SILV KS14 from red lion Fenny Stratford came back to return to us.

Driver arrived 20 mins early then left as he couldn’t wait for me until the booking time and then cancelled the booking

No confidentiality complete fooos don’t use there into grooming

I have just learned that they are now charging an extra £2 during peak times, 7-9 and 3-5 . I find this outrageous! I use skyline at least 10 times a week. They get at least £400 a month from me. They have just lost my custom. I will never use them again.

Skyline drivers are corrupt and takes longer route to charge you more. I took this driver from Moulton park to Duston. Instead of him to pass through kingsThorpe and kings heath, he took the A43 through to A45 and sixfields. When I complained the driver was racist and very rude towards me.

It's the worst,everytime I book the meter is on €3.70 .Do I pay the minute the driver leaves their location? What is really going on? A short journey that we pay for 4 pounds with other taxis .Skyline u pay 7pounds.On top of that the driver will be going round and round not taking you Direct to your destination.

Worst taxi service, most cars are cheap old prius that smell horrible

This is the worst taxi service in the world with late drivers and unhelpful staff. They have not improved. They need to be put out of business because they take money and hike up prices for no reason. They gaslight you and make you feel insane, but it’s not normal for you to have pre booked a taxi for 6:45 (flight due to land at 6:20) then the driver arrives a whole hour later and instead of apologising he says - “your flight was 15 mins late”. Even if it was 15 mins late, why did the driver arrive a hour later than pick up time? Still got out of the terminals by 6:50, because I in fact booked the taxi 25 mins later than the flight was meant to arrive, so the driver was still just simply late!!!!! Terrible service, terrible drivers, TERRIBLE. Abhorrent.

Do not use! Always goes to the wrong place and always late. What is wrong with them?
Recently chased elderly mother who is disable who is picking up her young grandkids as they wanted to pay cash. Was not informed earlier they had to pay cash. Very rude and left the young children crying. Do they hire animals as drivers? Poor horrible service when tried to complain.

Do not use! You have been warned

This company doesn’t even deserve one star review twice if not three times this year my children have been left stranded after work because the taxi driver could not be bothered to bring them home. One of my daughters got in the car and the taxi driver screamed at her to get out he was not driving, past Bletchley at midnight is the time my daughter finished work? What could you do? That’s why you ring a taxi and today My second child was told her taxi was cancelled because he was too busy to take her home from work again what our taxi drivers paid to do!! Ring the company they are rude they hang up the phone they don’t care at all absolutely disgrace Milton Keynes Council really needs to sort them out and get a company that’s more reliable and doesn’t kick people out of their car because they can’t be bothered to drive further than 5 miles Leaving innocent girls stranded in the streets in Bletchley all hours of the night disgusting

This is a completely unreliable taxi service that look to make money out of users

They offer a pre book function. But they happily allow drivers to accept anyone looking for a taxi - charging the original customer for trips.

They do not train or educate drivers on basics such as checking the passenger name, destination address or card details.

I pre ordered a taxi 45 minutes before departure. When I arrived to get in my taxi I saw on the app that it was already driving - and then completed a trip in a different location charging my account!

Their customer service is also untrained and highly unprofessional. They use a call centre where the people on the other side do not understand basic consumer law, let alone the local area to book the taxi correctly! As a “local taxi service” this results in very poor communication and service.

Skyline will also charge you if you cancel a taxi - despite miscommunication on driver arrival time. They often will say a driver is 1-3 minutes away and on 36 occasions the driver has been over 12 minutes away.

Please do not use this company if you are based in Milton Keynes. Uber and bolt apps are much more reliable, honest, trustworthy and safe.

Today skyline has openly allowed a random person to use my identity and my bank card to pay for their trip. Please be really careful - no one from head office, driver or their call centre assistance is trained in basic customer support or protection. They also would not book me a taxi in replacement either… so I took a black cab instead on this occasion.

I had used skyline for 15 years in Milton Keynes. I am really really sorry to say this will be the end of my account with them.
They have also not bothered to respond or contact me urgently regarding this - after issuing a Facebook business message about this scenario. It seems like they are happy to make money off allowing people to commit fraud and use customer accounts for trips!

Please do not use Skyline taxi. Thieves and tricky ones.

the Skyline App
This App is built up to take payment after the completion because without completion it does not know the correct price of the journey on the meter. Any card payment before completion is not taken and is usually pending. Sometimes the App does not record the price of journey to take payment on completion or the card transaction is refused by bank , and in that scenario the app request the payment is made by secured link through SMS.. customer and drivers are confused by this process and fail to ask the office to explain properly and 👏 blame the company for fraudulent act.