Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

18 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent price, quality and delivery. Had a small issue with my purchase but when I contacted the company they responded and resolved the issue within minutes no issues whatsoever! Great customer service, other large companies should take a leaf from their book!
Will definitely order again! Thank you for the great customer service and product

5. marts 2022
Uopfordret anmeldelse
Skyli-logo

Besvarelse fra Skyli

Thank you so much!

Bedømt til 1 ud af 5 stjerner

The charging cable does not work so…

The charging cable does not work so although it all looks good I am struggling to actually use it. Was a gamble that didn't pay off!

1. marts 2022
Skyli-logo

Besvarelse fra Skyli

Hi Jen,

Did you consider contacting us so we could replace the charger before leaving a negative review? Reviews like this badly impact a small business like ours and you haven't even given us the opportunity to rectify this situation.

In the rare case an accessory doesn't work, we always replace it immediately. We have sold over 100 Hidrate bottles and the only problem we've had with one is courier damage.

If you email info@skyli.co.uk (replying to order confirmation etc should come to us), then we'll replace the charging cable.

Thanks

Bedømt til 5 ud af 5 stjerner

Delivery is quick and efficient and…

Delivery is quick and efficient and customer service is fantastic - they responded to my email and sent out without question a replacement for a faulty product the day after I reported it.

18. november 2021
Uopfordret anmeldelse
Skyli-logo

Besvarelse fra Skyli

Hi Susan,

Thank you so much for your review :)

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service, price for my order of a hidrate steel water bottle was half charged elsewhere, and the only issue was the box was slightly damaged, for the price this is not a problem!

27. oktober 2021
Skyli-logo

Besvarelse fra Skyli

Thank you Simon :)

Bedømt til 5 ud af 5 stjerner

Highly recommend

Highly recommend! Thanks you for an easy, simple purchase. Arrived quickly and in great condition.

12. oktober 2021
Skyli-logo

Besvarelse fra Skyli

Hi Paula,

Thank you so much for your review :)

Skyli

Bedømt til 5 ud af 5 stjerner

Bought a second & third Hidrate water…

Bought a second & third Hidrate water bottle for my daughters after buying my own previously. Easy order, quick delivery, great price. Very happy with all interactions with Skyli so far. They are very quick to respond to questions, and always very helpful. I like doing business with them, they seem like good people trying to provide good products at good prices and wrapped with an excellent service. I don’t provide many reviews but I thought I’d make the effort this time.

24. august 2021
Skyli-logo

Besvarelse fra Skyli

Thank you so much! :)

Bedømt til 1 ud af 5 stjerner

Unuseable item

Item so badly damaged the lid wouldn’t fit

23. august 2021
Skyli-logo

Besvarelse fra Skyli

Hello,

We apologise for that - We would never send the item if we knew it was in that condition.

I have replied to your email and I am sending you a new bottle first thing tomorrow.

Thanks
Skyli

Bedømt til 5 ud af 5 stjerner

Water bottle

Bought a water bottle arrived quick and everything spot on. Cheers

20. juli 2021
Skyli-logo

Besvarelse fra Skyli

Hi Steve,

Many thanks for your review! :)

Kind Regards,
Skyli

Bedømt til 5 ud af 5 stjerner

Amazing hydratespark water bottle!!

Wanted one of these water bottles for ages and these are an amazing price & absolutely nothing wrong with it! Works perfectly!! So happy! Thanks

14. juli 2021
Skyli-logo

Besvarelse fra Skyli

Hi Jessica,

Fantastic! We're so glad you're happy with your purchase. Many thanks for the kind review.

Skyli

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent. Will now order another one🤣

10. juli 2021
Skyli-logo

Besvarelse fra Skyli

Hi Anne,

Thank you for your review! We're so glad you're happy with your purchase :)

Best Regards
Skyli

Bedømt til 5 ud af 5 stjerner

Hidrate Spark water bottle…

I ordered a Hidrate Spark water bottle on a Sunday, with a discount code and free delivery. They website was not on Trustpilot at the time and there were no reviews on facebook so must admit I thought it was a scam. As it had the option to pay later using Klarna I thought I’d give it the benefit of the doubt (Klarna offers protection on online purchases too). The water bottle was delivered on the Wednesday so speedy delivery too! The box had seen better days (as per item description) but the product inside is like new. Very pleased and would recommend!

28. juni 2021
Uopfordret anmeldelse
Skyli-logo

Besvarelse fra Skyli

Thank you so much Hannah!

We are so pleased :)

Bedømt til 5 ud af 5 stjerner

Great

I was a bit dubious as the website was new and I came to trustpilot and could not see any reviews. I just saw post on facebook to leave a review so I thought i would do my bit as I don’t tend to leave reviews

I paid £33 for hydrate bottle that I was about to buy for over double the price. Item was in fantastic as new condition how it was described. I told my friends who also made orders and they are all happy too!

I will continue to shop here in future

28. juni 2021
Uopfordret anmeldelse
Skyli-logo

Besvarelse fra Skyli

Hi Anita,

Thank you so much for leaving a review. You're also our first Trustpilot review, so we do appreciate it big time! We will email you shortly with a little surprise. We are so happy that you and your friends are happy with your HidrateSpark bottles.

Thanks again,
Skyli.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere