Very disappointed in the eye cream I purchased 3 weeks ago. It wasn’t cheap at £70 for 15ml so it was a little birthday treat for myself. However, after using it “sparingly”on both eyes it’s completel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gave me Perioral Dermatitis. No response from customer service. Awful! The scent is so strong, it burns yet is supposed to be gentle. And i spent £188 on these three products that i will never use ag... Se mere
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Se mere
Virksomheden har svaret
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Kontaktoplysninger
London, Storbritannien
- store@skinrocks.com
- skinrocks.com
3,6
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery and helpful that you…
Fast delivery and helpful that you could track parcel on route
16. marts 2023
Besvarelse fra Skin Rocks
Hello Tracy, happy to hear your order arrived quickly. Enjoy your Support Oil, we can't wait to hear what you think! Lucy, Skin Rocks Team.
Very happy
I purchased Retinoid 2 on recommendation after using Retinol for years. Only been using it about a week and all ready I love it.
I will certainly purchase again.
Fast free delivery as well!
Highly recommended Skin Rocks ❤️
16. marts 2023
Besvarelse fra Skin Rocks
Incredible to hear you purchased a Skin Rocks product based on recommendation Helen 💙 We are so happy that you LOVE Retinoid 2 and would repurchase! Thank you for taking the time to leave us a great review. Lucy, Skin Rocks Team.
Easy to order and very prompt delivery
Easy to order and very prompt delivery. Fantastic product!
15. marts 2023
Besvarelse fra Skin Rocks
Hello Sarah, your review is wonderful, thank you! Great to hear you are finding the Support Oil a fantastic addition to your skincare routine! Lucy, Skin Rocks Team.
Besvarelse fra Skin Rocks
Thank you for your review Andrew, we are happy to hear your experience shopping with Skin Rocks has been positive! Enjoy your Retinoid and moisturiser. Lucy, Skin Rocks Team.
Besvarelse fra Skin Rocks
Hello Stephanie, thank you so much for your great feedback, we hope your skin will love The Moisturiser! Lucy, Skin Rocks Team.
Brilliant service!!
16. marts 2023
Besvarelse fra Skin Rocks
Thank you Natalie, your continued support means so much to us. It's great that your skin is enjoying Retinoid 1, so much so you have ordered a refill 💙 Lucy, Skin Rocks Team.
Great products & buying experience
I ordered the support oil about 7am on Thursday via the Skin Rocks website and it had arrived 24 hours later, without me paying extra for quicker delivery too. I liked the personal touch of the note from Caroline hoping I enjoy the products and thanking me for buying. The website is super quick and easy to use. And I LOVE the product. I also have Retinoid 1 which is amazing. The moisturiser is next on my list and I can’t wait to see what comes next. I’ve followed Caroline & Skin Rocks on socials for ages, and I’ve followed a lot of the advice (real women on their socials, love!) Everything is broken down, easy to follow and with zero bull**** which is a breath of fresh air.
16. marts 2023
Besvarelse fra Skin Rocks
Hello Jackie, your review is so fabulous, thank you for taking the time to share your feedback - I know this will put a huge smile on the faces of our Skin Rocks Team 💙 The Support Oil is a wonderful addition to your routine and works beautifully with your Retinoid. Thank you for your loyalty and kindness. Lucy, Skin Rocks Team.
Fantastic customer service especially…
Fantastic customer service, especially when enquiring to when it would arrive (Hoping it would arrive before Mother's Day, and it did) received a very personable response back.
15. marts 2023
Besvarelse fra Skin Rocks
Hello Adam, thank you for your lovely feedback - It was a pleasure to assist you and I hope that your Mothers Day gift went down a treat! Lucy, Skin Rocks Team.
Prompt and good communication
23. marts 2023
Besvarelse fra Skin Rocks
Hello Clare, thrilled that your experience shopping with Skin Rocks is worthy of a 5 star review! Thank you so much for taking the time to leave us feedback. Lucy, Skin Rocks Team.
Always a worry when you order from…
Always a worry when you order from overseas. The time before you receive your products. Pleasantly happy with my quick delivery. More importantly love my purchases.
22. marts 2023
Besvarelse fra Skin Rocks
Great to hear you love your Skin Rocks moisturiser and Support Oil Anne, thank you for taking the time to leave us great feedback. Lucy, Skin Rocks Team.
Just as I expected absolutely excellent…
Just as I expected absolutely excellent process & products
Easy ordering system & prompt delivery
Support Oil & Moisturiser just Amazing
Thank you
14. marts 2023
Besvarelse fra Skin Rocks
You have purchased a wonderful combination of products with your Support Oil & The Moisturiser Sandra! Thank you for your 5 star feedback! Lucy, Skin Rocks Team.
Amazing !!
Amazing !!! I live in Sydney Australia and my package arrived so fast, faster than deliveries ordered locally !!!! Love the products and really trust that they are what you say they are. Thank you for making me beautiful
19. marts 2023
Besvarelse fra Skin Rocks
Thank you so much for your incredible review Samantha! Wonderful to hear you love your Support Oil & The Moisturiser and the impact this had on how you are feeling 💜💚 Lucy, Skin Rocks Team.
Great experience
Super fast shipping, great packaging and wonderful products! Thrilled!
16. marts 2023
Besvarelse fra Skin Rocks
Hello Louisa, great to hear your order arrived so quickly and you get to start using your products - enjoy! Lucy, Skin Rocks Team.
Exactly as ordered
The product was well described, arrived in 3 days and was exactly as explained in the app.
19. marts 2023
Besvarelse fra Skin Rocks
Hello Irene, wonderful to hear you referred to the Skin Rocks App when making a decision on your skincare purchase. We hope you'll love The Moisturiser and let us know what your skin thinks of this product 💚 Lucy, Skin Rocks Team.
Really fast service
Really fast service. Ordered and came next day. Very impressed and love the products.
14. marts 2023
Besvarelse fra Skin Rocks
Hello Leah, thank you for taking the time to leave a 5 star review, we hope your skin will LOVE your moisturiser and Support Oil! Lucy, Skin Rocks Team.
Outstanding experience & product
Outstanding. Couldn’t have been an easier shopping experience and the product itself (skin oil), including the packaging, is perfection. Arrived super quickly and appreciate not having to pay extra for shipping. Highly recommend.
22. marts 2023
Besvarelse fra Skin Rocks
Hello Sarah, your review is equally outstanding, thank you! Delighted to hear you are enjoying the Support Oil 💜 Lucy, Skin rocks Team.
Besvarelse fra Skin Rocks
Thank you Jane, your review means so much to us - we hope your skin loves The Moisturiser and Support Oil! Lucy, Skin Rocks Team.
Instant results
Super quick delivery to the other side of the world and I have noticed an immediate difference using the oil on an inflamed, dry are of skin on my neck
22. marts 2023
Besvarelse fra Skin Rocks
Hello Lisa, how wonderful to hear you are seeing results already on your irritated skin, we are so pleased! Lucy, Skin Rocks Team.
Fast and efficient
22. marts 2023
Besvarelse fra Skin Rocks
Thank you for your 5 star review Sally, your continued support means so much to us! Lucy, Skin Rocks Team.
Product came swiftly and is great
18. marts 2023
Besvarelse fra Skin Rocks
Hello Jeff, great to hear your positive experience shopping with Skin Rocks, thank you! Lucy, Skin Rocks Team.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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