Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Did not receive the paddle as advertised with the paddleboard bundle. Tried to contact the company twice and the have not acknowledged me at all. It is a real shame as the paddle board is great, I hav... Se mere
Virksomheden har svaret
A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mere
Virksomheden har svaret
Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mere
Virksomhedsoplysninger
Om SkatePro
Skrevet af virksomheden
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Kontaktoplysninger
Storbritannien
- 0330 027 0202
- email@skatepro.uk
- skatepro.uk
4,5
Fremragende
1 t anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price fast postage excellent…
Great price fast postage excellent communication must highly recommend
19. april 2024
Uopfordret anmeldelse
Great service and quality products
Great service and quality products. Will definitely use again.
5. april 2024
Uopfordret anmeldelse
Great service
Great service, my daughter had a Dominator Trooper previously to this new Sniper she loves the scooter is well spec’d and rides smoothly
17. april 2024
Uopfordret anmeldelse
Order went well quick shipping bad quality
Order went well quick shipping but unfortunately quality of the item was shoddy
24. april 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We apologize for any issues you might have had with our product. Please, reach out to us if you think that something is wrong or if you need help in general. All the best.
😎👍 all good, all you need, this company has
😎👍 all good, will be using again, highly recommended, cheers guys and dolls
12. april 2024
Uopfordret anmeldelse
Excellent service would recommend
Excellent service would recommend
4. april 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
We appreciate your review :)
Have a lovely day!
Great experience
Ordering online was easy , product arrived in the timescale they gave me.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for your positive review. We hope you are enjoying our products.
Have a lovely day ❤️
Purchase went well
Purchase went well, arrived in time. And the scooter is very cool.
28. marts 2024
Uopfordret anmeldelse
The skates I ordered were great
The skates I order were great.
I wasn't sure on the sizing and the customer care team were great in helping me by asking me to measure the feet and matching me with the right sized product.
7. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We are happy to know that you are satisfied with your new skates and our service. All the best.
Still waiting for a response to the…
Still waiting for a response to the problem with items received.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for the time you took writing your review. We apologize for the waiting time. We are trying to come with a reply to all our customers. I can see my colleagues and I are already reviewing your case and will come with a solution for you as soon as possible. // SkatePro Team
Fair price and delivered on time!
4. marts 2024
Uopfordret anmeldelse
Great comfy fit
The guards are a really comfortable fit delivery was in good time. My only slight issue is the solid plates are only glued onto the glove not stitched and so there is a great chance of it coming unstuck in time so for price I would have expected them to be of a more durable and secure connection.
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We remain at your disposal, should you need any support with the product. We apologize for it not matching your expectations. All the best.
The skates were for my 3 year old…
The skates were for my 3 year old grandson. It was his first time on skates. We were a little worried he wouldn’t be able to manage walking in them. Having had some one hold his hand for about 2 mins he was off on his own. Great product 👍🏾
16. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We are very glad to know that your grandson is having a great time with the product. All the best.
Great range and best price
Great range and best price. Quick delivery
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We are glad to know that you had a good experience with our service and products.
Great service and my son is very happy…
Great service and my son is very happy with the skim board
9. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Thank you for taking the time to share your feedback with us. We are glad to know that your son is happy with is new skim board.
Do not buy from this company they are a…
Do not buy from this company they are a scam! They Took my money and cancelled my order because my delivery address was different from my billing address (I work away so have parcels delivered to a family member) and now will not give me a refund.
12. marts 2024
Uopfordret anmeldelse
Besvarelse fra SkatePro
Hello Joss.
Thank you for taking some time to leave us a review.
As my colleague informed you, we had to cancel your order because our system flagged it as suspicious. This might be due to the fact that the billing address is different from the shipping address. This happens due to your order being flagged by our system and the payment you have chosen, not providing the security needed.
The reservation disappeared from your account instantly upon cancellation of the order. This means that the money had only being reserved from your account and once the order had being cancelled the reservation disappeared and were available back to your account.
So there was no refund in the way you might have expected. There was only a reservation of the money from your account and once the order was cancelled the reservation was simply disappeared at that moment and the money returned to your account without any notice. This is probably what is confusing you.
We remain at your disposal for anything else needed :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.