Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Did not receive the paddle as advertised with the paddleboard bundle. Tried to contact the company twice and the have not acknowledged me at all. It is a real shame as the paddle board is great, I hav... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mere

Virksomhedsoplysninger

  1. Skaterbutik
  2. Skateboardbutik
  3. Skibutik
  4. Surfbutik
  5. Vandskibutik
  6. Vintersportsbutik

Om SkatePro

Skrevet af virksomheden

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

First time ordering aaaand wrong item received.

First time ordering, after several delays i've finally taken delivery.... of the wrong item!

Ordered a complete bmx wheel - gold, rear wheel, what was received? Purple front wheel.

I've ordered a replacement and contacted the company, so how they handle this will determine whether this review stays as 1 star or not.

Thankfully i've paid via credit card, so if they mess me about as they have others in the reviews, i'll be putting a chargeback through.

3. december 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for your feedback. We’re really sorry to hear about the delays and that the wrong wheel was delivered.
We’ve already responded to your query and passed the case to the appropriate team to ensure the correct gold rear BMX wheel is sent out, and to avoid any mistakes with the replacement shipment.

Bedømt til 5 ud af 5 stjerner

Great product and fast delivery

Great product and fast delivery

18. november 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the product and the fast delivery. We truly appreciate your support and hope to serve you again soon!/ SkatePro Team

Bedømt til 1 ud af 5 stjerner

Awful service from start to finish

The package didnt arrive on time as stated. The size I ordered changed upon purchase so a size I didnt want turned up eventually. Customer service is terrible and I now have to try and print 3!!! Invoices aswell as a return label and I have to travel around london finding a FedEx business when it was delivered by yodel who now apparently cannot collect it for return. Its also going to cost me £5.95 for nothing. They are based abroad. You are better off as a UK consumer, using Skate hut. Skate pro are a total joke. Be warned do not use them.
12/11/2025 Dear Skate Pro, You delivery time was 5 working days as stated by your own website. No where does it say the items are coming from abroad I e Denmark. It wasnt parcel force you used but Yodel, which was late. As per the screenshot I sent you, the item should have been here on the 7th between 7.15pm and 9.15pm. It turned up Monday 10th at about 4pm. Yes the size did change because why the hell would I order a size 3 times smaller than my sons foot?!?! You didnt have the size hence why it changed, we've shopped online before we know how it works. Again I implore everyone to use Skate Hut, a UK based company who actually help their customers with theor complaints. And PLEASE STOP USING YODEL TO DELIVER

10. november 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Hi Elizabeth, thank you for your review. We're sorry to hear that this is your experience with us. We would like to clarify some things, which will hopefully help you understand the situation.
The estimated delivery time of your order was 6th Nov - 10th Nov, as stated in your Order Confirmation email, and your order arrived on time on 10th Nov.
You have received the size you ordered. The size can't change in our system. Unfortunately, you chose the wrong size.
Our return policy clearly states that our customers have to print their return label and invoices. The latter is needed for customs, not for us. Your order was delivered by Parcel Force, but we indeed work with FedEx when it comes to returns. When you placed your order, you agreed to our Terms and Conditions, including our return policy.
If you need help with finding a FedEx drop-off location, feel free to reach out. / Your SkatePro Team

Bedømt til 1 ud af 5 stjerner

Very Very Very slow

Very Very Very slow. Parcel not moved for a week no updated tracking all round pretty poor service Gls are terrible don't know why they use such a poor service. All my future orders will be made via Source Bmx or another Uk company. Cheap products but a 15 day delivery in this day and age really!

27. oktober 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

We’re really sorry to hear about your experience and the delay with your delivery. This is definitely not the service we aim to provide. Please reach out to us directly with your order number, and we’ll do our best to look into the issue and find a solution for you.
// Your SkatePro Team

Bedømt til 1 ud af 5 stjerner

Ordered a complete skateboard from…

Ordered a complete skateboard from skatepro.uk , item says it’s been delivered, but unfortunately it hasn’t . I’ve emailed the company, with no reply yet ! I’m waiting on an answer on the whereabouts of my skateboard

23. oktober 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for your feedback. We’ve checked our system and it appears that your parcel has since been delivered. We’re very sorry for the delay and would greatly appreciate it if you could update your review to share your experience with the received item./The SkatePro Team

Bedømt til 5 ud af 5 stjerner

Very good products

Very good products, price and delivery!

24. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for your positive review // Your SkatePro team :)

Bedømt til 5 ud af 5 stjerner

Ordered goods for a birthday present

Ordered goods for a birthday present, arrived very quickly and granddaughter very happy with her present

22. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Hey, thanks for your feedback.

We're glad to hear you are happy with your order.!

Happy late birthday to your granddaughter! :)

/ Your SkatePro team

Bedømt til 5 ud af 5 stjerner

Great prices quality and quick delivery

Great pricesquality and quick delivery

10. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for taking your time writing your review. We are happy to had a good experience with us. Have a lovely day! // Your SkatePro Team

Bedømt til 5 ud af 5 stjerner

Great quality and design

23. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Hi there, thank you for sharing your experience. We're stocked to hear you are satisfied with our products. / Your SkatePro team

Bedømt til 1 ud af 5 stjerner

Do not recommend

Thought I’d treat myself to a more expensive bike, arrived 2 days late first of all then it had marks over it as I took it out of the box. Fast forward into an hour of me riding it and the bottom bracket goes. Very disappointed
Do not recommend!

12. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Hi Tyler,

We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the standard we aim to provide.

To help us resolve this as quickly as possible, could you please contact us with your order number and a few pictures of the marks and the issue with the bottom bracket? Once we have that, we’ll investigate and work with you to find a solution. You can write us on email@skatepro.com.

— Your SkatePro Team

Bedømt til 5 ud af 5 stjerner

Great delivery and fab fit- 3 years ago…

Great delivery and fab fit- 3 years ago got size 12 to 2 - now just got size 3 to 6 - I'm a 6 so had to try them - fit perfect - so grandson will be happy when he gets new pair for his birthday next month (ps I hope they last him another 3 years 🤞❤️

3. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for taking time writing your review. We are happy your SkatePro experience and we wish him a happy birthday and hope he will enjoy the item.🤞 //Your SkatePro Team

Bedømt til 5 ud af 5 stjerner

Excellent service

I've had the same skates for over 30 years, didn't use then constantly but got back to it to teach my child. Age and plastic fatigue put and end to my old skates so I had to buy new, found Pro 80s at a great price and the fit guide ensured I bought the right size. They arrived quick and me and my little one are out skating again.

6. september 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you very much for your review. We’re delighted to hear that the Pro 80s were a perfect fit and that you’re back on skates after so many years. It’s wonderful that you can now share the experience with your child — that’s exactly the kind of story that inspires us. We’re glad the fit guide and quick delivery made things easier, and we wish you both many enjoyable skating adventures ahead.// Your SkatePro Team

Bedømt til 5 ud af 5 stjerner

Fantastic place for skateboards

Their skateboard bundles had an absurdly low price for what you get, it had some pretty good options available to choose from with no cheapy crappy components.

Though unfortunately the board took an extremely LONG time to arrive, took over a week after getting dispatched, but I believe that their prices make up for that, and if you're not in a rush to get your items then that shouldn't matter too much.

Skated the new board today and it is absolutely fantastic, a lot better than previous £150 crappy completes and literally £50 cheaper as well.

21. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fail to give a refund - SCAMMERS

Fail to give a refund. Avoid at all cost. They bought out skatehut and seem to think that they can pick and choose what bits of the company they want. They have decided they don’t want to give refunds to customers who didn’t receive them when skatehut was in control. Skatehut did not go into administration so you can’t just wipe its debts and carry on like nothing happened. Even if they did, you should value previous customers and provide the refunds instead of stealing our company. TERRIBLE COMPANY.

18. august 2025
Uopfordret anmeldelse
SkatePro-logo

Besvarelse fra SkatePro

Thank you for taking your time to write a review. We take all feedback seriously, and we understand your frustration regarding the refund you are seeking.

We have reviewed our records and have been in contact with you on multiple occasions via email and phone. We want to clarify that we are not the company you placed an order with, and you are not a customer in our system. SkatePro ApS has not acquired SkateHut and therefore do not have access to their customer data or order history.

To get your refund, you will need to contact the company you originally ordered from. We understand this is a frustrating situation, and we hope you can resolve the issue with the correct company soon.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere