Modern Kitchen Appliances Anmeldelser 

836
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and receiv... Se mere

Bedømt til 5 ud af 5 stjerner

I was advised that my 1st choice purchase had a manufacturer delay. Modern kitchens offered a number of alternatives, one of which I chose. My second choice was deliverd within 24hrs.

Bedømt til 5 ud af 5 stjerner

Very straightforward and efficient ordering service. Kept me updated re the order and delivery dates. Parcel was extremely well packaged, and the delivery was super fast too. The carrier APC also kep... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered early on recommendation from reviews. Order delivered on specified date. Blanco sink and tap fitted today and look lovely. Great value. Only gripe is the 2 year warranty which I queried as bla... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

836 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(836)

44 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The fact that the order went through…

The fact that the order went through without any problems. I had to change the delivery date as I would be on holiday. It came last Wednesday & the driver brought it in to the kitchen for me. I would certainly let people know how good your company is.

29. oktober 2024
Bedømt til 1 ud af 5 stjerner

3 weeks no response after ordering a product no reply from supplier

I ordered a kitchen hob over 3 weeks ago and till mow have not received it or heard any word from them to say what the update on delivery is they won’t even respond to when I ask for a refund

4. oktober 2024
Uopfordret anmeldelse
Modern Kitchen Appliances-logo

Besvarelse fra Modern Kitchen Appliances

Hello
Thank you for contacting us, I'm really sorry about this negative feedback as we do take care of all our customers and we are very attentive to all emails and queries. I was searching through or mailbox but I can't find any email which has not been answered. If we missed your email please contact us again on customer@sink-tap.co.uk , we will assist you immediately. I can't find you on our system as you haven't provided your name on this review. Please get in touch with us and let us help with any query. Thank you

Kind regards
Modern Kitchen Appliances Customer Team

Bedømt til 1 ud af 5 stjerner

BE WARNED

BE WARNED - Don’t buy Blanco products from them. They are NOT authorised Blanco retailers. Blanco will not accept warranty claims and refer you back to Modern Kitchen Appliances- who do not answer any emails about defects/warranty claims and have no phone number. They have no interest in resolving any after sales issues.

12. oktober 2024
Uopfordret anmeldelse
Modern Kitchen Appliances-logo

Besvarelse fra Modern Kitchen Appliances

Thank you for your feedback. I'm really sorry about that , from what I can see our team has been in contact with yourself . After checking your case , it look like the claim team was rejected due that mechanical damages aren't covered under warranty terms and conditions.
Kind regards
Modern Kitchen Team

Bedømt til 5 ud af 5 stjerner

Great Service

I bought a lovely mixer tap for my kitchen. It was an excellent price and the delivery was very fast. I had an issue with a missing part, not Modern Kitchens fault, they were very helpful and found a replacement really fast.
Would highly recommend this friendly company

30. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

MKA are not authorised sellers - don’t use them

We bought a blanco sink from MKA for nearly £500 for a new kitchen. When we opened the box to install it was found to have cracks in 3 corners. When we complained we were advised that as we did not report this within 7 days they would not replace or refund. I contacted Blanco who advised me that MKA are not an authorised seller of their products and so their manufacturer guarantee is not available- which it would have been though an authorised seller. The reality is MKA “source” products from who knows where and as such should not be used to save a few pounds - that are not worth it and did not care about customer service.

The response from MKA is incorrect - under the Consumer Rights Act all customers have up to 6 months to reject any item and it is for the retailer to provide the evidence that it was delivered properly and intact which MKA failed to do or even recognise consumer rights. As stated they are a reseller and are not to be as trusted as an authorised retailer of Blanco Sinks.

17. august 2024
Uopfordret anmeldelse
Modern Kitchen Appliances-logo

Besvarelse fra Modern Kitchen Appliances

Thank you for taking time to express your feedback .

As per our correspondents you bought your sink in May 2024 and first contact in regards of damage was made after 4 months from the delivery date.

As per our policy customer is obliged to check item after receiving it or up to 7 days later and contact us. Unfortunately after such a time we are unable to accept it due that we are unable to clarify how the damage occurred. Moreover after such a time we are also unable to claim it with our transport company.

All Blanco products comes with 2 years warranty which goes through us directly and your case was treated as accidental damage which is not cover by warranty terms.
We are very sorry about it but we were unable to accept it .

Kind Regards
Modern Kitchen Claim Team.

Bedømt til 5 ud af 5 stjerner

Great service

I bought a kitchen mixer tap, however before buying I used their online live chat to answer some of my queries. They were responsive and helpful.

Once the order the placed, the item was sent out the next working day. I was able to track the order once I had confirmation it was dispatched.

16. september 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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