Simrad Yachting Anmeldelser 

348
•
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ho provato a chiedere assistenza per un VHF SIMRAD, HO DOVUTO ASPETTARE 15 giorni prima di ricevere una risposta sebbene abbia sollecitato almeno 5/6 volte telefonicamente, e chiaramente mi è stat... Se mere

Bedømt til 1 ud af 5 stjerner

The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared... Se mere

Bedømt til 2 ud af 5 stjerner

Replaced Older Garmin with Simrad GO7... Unit works but not as user friendly as Garmin. Also No Tech support phone number... Necessary Operator Manual is on-line only...no paper copy. Who carri... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Purchasing through the website is easy and very effective. Simrad should get 5 stars for that. Unfortunately tech support is hard to reach, and although they are very kind and serious, don’t expect a... Se mere

Virksomhedsoplysninger

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Oplysningerne kommer fra forskellige eksterne kilder

Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else. In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market. Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

348 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(348)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

The first women who helped me was…

The first women who helped me was difficult to understand and didn't seem to have a good working knowledge of the product. By my third call I connected with someone who understood the product and escalated when necessary. Bottom line we are still not sure why I lost my side scan icon on the home page.

11. august 2022
Bedømt til 1 ud af 5 stjerner

Don’t trust Simrad

Just found out the hard way that since my unit is out of warranty, they won’t even look at it unless I give them my credit card and agree to buy someone else’s pre-broken unit for half price. I doubt they’ll even look at it if I send it in, they’ll just wait a couple days and mail me another POS.

10. august 2022
Uopfordret anmeldelse
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Hello. We're so sorry to hear you had a negative experience. When doing a replacement, we do not send out refurbished units. We send out new from the factory, minus all the cords and pretty box, but the unit is new. If you send your unit it, our repair people will do everything they can to repair your unit. If they can not, they will explain why they couldn't (in notes in the system, which we have access to). If you want repair only, we can also do that. It's just if our repair center can't fix it, they would return the unit back to you.

Bedømt til 1 ud af 5 stjerner

Simrad on the low end of electronics

I had to buy a power cable because the unit that u sent me to replace the 1 month old radar riddled with error codes had everything but a power cable in the box. The no name on the the dome unit that was sent out had an ethernet cable and the waterproof boot for the power cable end but no power cable. Paid $45 extra dollars for 2nd day air finally received product 6 days later. Lost 4wks on the water for lack of quality control on the assembly line.$1,900 broken unit right out of the box.

8. august 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Hi, Robert. We're so sorry to hear that. On replacements, we only send the main unit. The agent should have advised you to keep all cords and accessories. We apologize if the agent didn't let you know. That's very unfortunate.

Bedømt til 2 ud af 5 stjerner

My order was declined due to some…

My order was declined due to some payment issues the cannot proceed, just declined and canceled the order

29. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

We're so sorry to hear that, Sergiy. We see that our fraud prevention was trying to verify your order but was unable to reach you. We do apologize for the inconvenience.

Bedømt til 5 ud af 5 stjerner

Quality

Quality, fast service.

27. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Thanks for the compliment, Mac! We appreciate you.

Bedømt til 4 ud af 5 stjerner

I purchased a Simrad Cruise 9

I purchased a Simrad Cruise 9. It would be nice if the sun cover was includedq and not an accessory, also a little disappointed that my lake is not included in the maps. I understand that it came with USCoastal maps but i am on the west coast of Florida. All the other less expensive units ive owned have had both.
On the upside I do like the unit over all and the order was processed and shipped very quickly even with standard shipping.

18. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Thanks for your feedback, Donald. We're glad to hear that you do like the unit. Thanks for your feedback about the sun cover and maps. We do value customer feedback. We will turn your comments in to management and development for consideration. We're always looking for ways to improve.

Bedømt til 3 ud af 5 stjerner

Delivery was great

Delivery was great. However your site doesn’t list all options for cables, the radar cable I ordered is 30 m that was the only one presented in your search. While looking for a different cable altogether I came across a 10 m radar cable that is much more suitable for my boat. It was a $100 difference. At this point I’ll have to pay to ship it back and wait for a new one. Which would delay installing and cost even more fees from the boat yard. It seems a bit deceitful.
John Dyer

14. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Hi, John. We're sorry to hear that. We will write a ticket for a web team to see if we can fix this. Thanks for bringing this to our attention. If you do want to exchange the cord, please write to our orders team, orders-b2c@navico.com, and they will be happy to set up an RMA (return material authorization).

Bedømt til 1 ud af 5 stjerner

I purchased a Cruise 7 the power cable…

I purchased a Cruise 7 the power cable started to heat up. I email support. I was asked a million questions asked to send serial number purchase receipt, location and so many other questions. I did exactly what I was asked. Then when you could not ask for anything else. I received an email and told you can by one on our website. HORRIBLE CUSTOMER SERVICE. for a $16.00 item, never again.

7. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

We are so sorry to hear about your experience, Joseph. We have forwarded your review on to the customer service manager. We are also sending you an email right now to see if there's any way we can assist.

Bedømt til 1 ud af 5 stjerner

Asked about mounting the GPS unit on a…

Asked about mounting the GPS unit on a binnacle on sailboat. Failed to answer

6. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

We're so sorry to hear that, Robert. Please reach out to us at 1-800-628-4487. We would need to ask a few questions to ensure we're advising you correctly. We look forward to hearing from you.

Bedømt til 1 ud af 5 stjerner

The worst service I have ever had to…

The worst service I have ever had to deal with. I have received the wrong item and still have not heard back from Simrad. When you call you can’t talk to anyone that speak good english. I asked to call someone in a warehouse and I get no response. I need my 12 inch dash mount for my Simrad go. I can’t get back out till this is fixed. Mine broke during the big rock blue marlin tournament.

5. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Hi, Kyle. We're so sorry you received the wrong item. We see that one of our representatives replied to your email yesterday and is getting a replacement out to you. Again, we're sorry for the issue.

Bedømt til 1 ud af 5 stjerner

no package yet

it’s been two weeks and no tracking information or package has been sent. it would’ve great to know where my package is located

3. juli 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Hi, David. If you're referring to the maps card you ordered, it's showing it as delivered June 30th. We're sending an email to ensure you received your item.

Bedømt til 1 ud af 5 stjerner

Super super super slow shipping

Super super super slow shipping. I have yet to receive my item. It's been about a week now if not over. Very disappointed.

27. juni 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

We're so sorry for the delay, Donald. We see the item was delivered today. Please let us know if you didn't receive it or if there's any issues with it.

Bedømt til 5 ud af 5 stjerner

Unbelievable price

Unbelievable price, delivered faster than expected, if/when I need another chartplotter/GPS, I will definitely go through simrad-yachting.com

27. juni 2022
Simrad Yachting-logo

Besvarelse fra Simrad Yachting

Thanks for your support and for your kind words, Don! We appreciate you! Thanks for choosing Simrad.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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