Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A carefully curated selection of stylish and interesting products at sensible prices displayed via a very clear website. Efficient communication, rapid delivery and good packaging. The Simply U... Se mere
After an initial simple mix up, the companies response has been outstanding. They have put measures in place to prevent it occurring again and gone over and above to leave me feeling like a valued cu... Se mere
Virksomheden har svaret
Huge range to suit every combination of floor coverings, clear descriptions and advice and the threshold arrived quickly and well packed. I’ve used before and will do again.
Virksomhedsoplysninger
Skrevet af virksomheden
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Kontaktoplysninger
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Storbritannien
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,7
Fremragende
315 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
STEVE INGRAM
EXCELLENT PRICES, ARRIVED BEFORE TIME, GOOD PRODUCTS, WILL DEFINATELY USE AGAIN
3. september 2025
great product
great product - but we paid for 2 working day delivery - by the second working day it hadn't left the delivery companies warehouse...it did then in fact get delivered later on the 3rd day.
8. august 2025
Besvarelse fra Simply Underlay
Thank you for your order and for taking the time to leave a review.
Your order was placed at 1pm on August 7th, after the 12pm cutoff time for same-day dispatch. This meant it was dispatched on the 8th, on the 2-working-day delivery service you paid for. The order was then delivered on the 2nd working day (12th August), as per the dispatch and delivery guidelines we set out on the website and checkout page.
However, we appreciate your feedback and will look to see if we can implement any more information to make it clearer for customers moving forward.
Underlay is bang on…love the dreamwalk…
Underlay is bang on…love the dreamwalk better than cloud nine…… any fing was deliverey….. paid next day delivery… n took 4.. or I wud av giv 5 stars.👍🏼
8. august 2025
Besvarelse fra Simply Underlay
Thank you for your review. We're glad to hear you're pleased with the product.
Your order was placed on Friday the 8th August at 8am and we dispatched it the same day on the 1-2 working day service you paid for. It was then delivered at 9:39am on Monday 11th August, the next working day.
I hope that clears up any confusion regarding delivery timescales and we look forward to serving you again in the future.
Excellent service from Simply Underlay
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I found their prices were amongst the best on the Web. Can recommend Simply Underlay without hesitation and will be ordering from them again.
5. august 2025
Besvarelse fra Simply Underlay
Thank you for your review. We don't currently operate a phone line but our staff are always on hand to answer queries quickly via email.
We hope to serve you again in the future.
From order to receipt
From order to receipt
Regular updates
Delivered on time !
Great Experience
First Class !
30. juli 2025
Besvarelse fra Simply Underlay
This is great to read, thank you for your review.
Great price compared to shop retail…
Great price compared to shop retail prices . Delivery very reasonably priced against others. On time delivery day wise, my only issue was with a 8.00 -18.00 time slot which meant we couldn't go out during that time. 4 hour slots would be better as other delivery companies offer. Not laid the underlay at the time of writing but checked it on the roll and it seems ideal.
29. juli 2025
Besvarelse fra Simply Underlay
Thank you for your review. We want to make underlay accessible to all, without the high street markups.
We understand the frustration with delivery, but the courier we use does not allow time frame bookings currently.
We hope to deal with you again in the future and are grateful for your business.
Besvarelse fra Simply Underlay
Thank you for your review. We hope to serve you again in the future.
Besvarelse fra Simply Underlay
Two things we pride ourselves on, so it's really nice to read this review.
Besvarelse fra Simply Underlay
Thank you for your feedback. It's nice to hear you had a great experience and appreciate the quality of the product.
Besvarelse fra Simply Underlay
Thank you for your review. We're glad we lived up to our high standards.
Well worth the money
Well worth the money, carpet fitter was impressed also and said they are much better than the store products.
2. juni 2025
Besvarelse fra Simply Underlay
Thank you for your review. We pride ourselves on offering the best quality products at price points accessible for all, so you don't need to pay high street store prices.
fast delivery and product as described
delivery was quick but the driver seemed to know little english just pointing to my door, as i waited. i didnt know he was trying to tell me it was already inside my porch. product looks good and as described
3. juni 2025
Besvarelse fra Simply Underlay
Thank you for your review. We handpick only the very best products on the market, so we're glad you appreciated the quality.
Besvarelse fra Simply Underlay
Thank you for your review. We pride ourselves on both those things so it's nice to read this.
delivery very good
12. maj 2025
Besvarelse fra Simply Underlay
Thank you for your feedback. We're glad delivery was seamless.
Besvarelse fra Simply Underlay
Thank you for the positive review. We take pride in our service so it's nice to read this.
Besvarelse fra Simply Underlay
Thank you for your review. We're glad the product arrived safely and lived up to expectations.
Besvarelse fra Simply Underlay
Thank you for your review. We only stock the very best brands and products so it's good to hear it performed as expected.
Great price and speedy friendly delivery
2. april 2025
Besvarelse fra Simply Underlay
Thank you for your review. We hope to serve you again in the future.
Besvarelse fra Simply Underlay
Thank you for your review and kind words. The team appreciates it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.