Really bad printing quality
Really bad printing quality, the photo is super blurry! i regret buying it.
24. november 2023
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Mycket fina tavlor
Mycket fina tavlor. Stämmer med färg och storlek, bra kvalitet och ser luxury ut.
19. november 2023
Not an ideal start but a good resolution in the end.
I have ordered 5 posters. However the shipping method from Simplyposter was simply terrible. The posters where pressed into a triangular shaped box and not a tube or cylinder without a wrapper.
This has caused all posters to wrinkle and deform. Now they all have horizontal lines that look like waves and are always noticeable since they reflect any light showing the posters have an uneven surface even when in a frame.
Since there was no wrapper for any of the posters or additional coverage to protect the pictures the first poster got friction marks from being pressed/shoved into a triangular cardboard box and where the poster picture it self was used as a wrapper.
I have contacted customer support several times for a reclamation and to try and return these posters however I do not get any reply for more than 2 weeks from anyone ever. not on mail and not on phone! this is horrible by all accounts.
as for how to improve.
Do not use triangular boxes its the most effective way to damage or deform a poster or even several of them. so please use common sense and use tubes or cylinder shaped shipping alternatives instead.
and reply to customer support tickets for once!
"Your support request with ID (2444) has been received and our support team will respond to your inquiry as soon as possible."
---- 2023-05-25
simply poster has corrected the bad shipment and sent a new delivery that arrived in better condition.
Thank you
25. april 2023
Besvarelse fra Simplyposter
Dear Igge,
We sincerely apologize for the poor experience you had with our shipping and the lack of customer support. Firstly, we would like to express our deepest apologies for the inconvenience caused by the condition of your posters. We understand how important it is for you to receive them in perfect condition.
We deeply regret the error in our shipping method, where the posters were packed into a triangular box without any protective wrapping. This has unfortunately resulted in all the posters becoming wrinkled and deformed. The horizontal lines resembling waves that are always visible are due to the uneven surface caused by the light reflecting off them, even when framed.
We acknowledge that our customer support has been unresponsive to your inquiries and complaints, and we understand how frustrating this must be. Please accept our sincerest apologies for the lack of communication. It seems there was a technical issue with our contact form, which is why you did not receive a response.
To resolve this matter promptly, we have taken the initiative to refund the amount paid for your order. The refund has been processed and should reflect in your account within 1-3 business days.
Once again, we deeply apologize for the inconvenience caused by the damaged posters and the lack of timely support. We value your feedback and will take it into serious consideration to improve our shipping methods. We assure you that we are committed to providing a better customer experience moving forward.
Thank you for bringing this matter to our attention, and we hope to resolve it to your satisfaction.
Sincerely,
Peter
Simply Poster Customer Support
Jätte fina posters och snabb leverans
Jätte fina posters och snabb leverans. Är väldigt nöjd!
24. februar 2023
The picture is overexposed
The picture on the poster I got has a vignette that is not shown on the one I chose an the whole image is a bit over exposed, not at all the same I saw on your site.
I’m sure it would have been better if I had printed the picture at work.
24. december 2021
Besvarelse fra Simplyposter
Hej Katarina
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Oliver
Simplyposter serviceteam
Besvarelse fra Simplyposter
Hej Reine
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Oliver
Simplyposter serviceteam
snabb leverans och bra kvalitet
29. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Simplyposter
Hej Oscar
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Mette
Simplyposter serviceteam
Bra service och bra produkter
Bra service och bra produkter. Beställde några affischer med ramar och fick några ramar som var trasiga. Fick snabbt tag i SimplyPoster som skickade nya ramar utan betalning.
28. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Simplyposter
Hej Oscar
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Mette
Simplyposter serviceteam
Snabb leverans och högsta kvalitet
28. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Simplyposter
Hej Emilie
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Oliver
Simplyposter serviceteam
Bästa bästa servicen
28. oktober 2021
Besvarelse fra Simplyposter
Hej Annie
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Mette
Simplyposter serviceteam
Bra service och snabb återkoppling
Köpte en jättefin poster med ram till. Träramen hade gått sönder i frakten.
Fick ingen hjälp alls av PostNord men fick snabbt återbetalat beloppet för ramen av Simplyposter utan att jag behövde returnera. Jättesnabb återkoppling och bra service.
28. oktober 2021
Besvarelse fra Simplyposter
Hej Sofia
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Mette
Simplyposter serviceteam
Besvarelse fra Simplyposter
Hej Charlotte
Tack så mycket för ditt omdöme!
Vänliga hälsningar.
Oliver
Simplyposter serviceteam
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.