Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The founding partners of Simple Cell spent a combined 25 years working for a large Telecommunications company. We have used our industry knowledge to create savings for customers in merchandise and service purchases. We are a re-commerce company that purchases overstock inventory and customer returns from huge national distributors and big box retailers. Rest assured we only resell 100% authentic products that have been tested and inspected by our quality assurance team. Please note that since we are not an authorized reseller of this product, the manufacturer warranty may not be valid.
1533 Progress way, 21784, Eldersburg, USA
2,1
17 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a phone case for my then Pixel 6 only to find out that it didn't fit my phone. I set it aside and ended up ordering another phone but discovered that I missed the return window. In any case, if you are an Android user, Google Pixel, etc I would attempt to buy from the Google site or elsewhere as the product was misleading which led to me ordering the wrong case.
Terrible customer service. Will not work with you at all.
I ordered an item costing $9.xx. The order was confirmed by email and a pending charge was placed on the Visa card. Weeks later and after several written support requests, no responses were made or received! This company appears to simply ignore their customers. I can only imagine that they don't have the item ordered and they want to string out the transaction. The pending charge expired by action of the Visa without any corrective actions by Simple Cell. Very strange!!!
Sent back a ridiculously low offer on my iphone 11 trade in stating "wrong model" when I have proof of the IMEI. I declined the counteroffer and have yet to receive tracking info over a week later. Now I'm worried I won't get back the same phone or that they have damaged the phone. Seems like a scam.
Bought through Reebelo and simple cell provided the phone. I ordered Good and it was barely acceptable with a lot of scratches on the front.
Can not call Rebeelo - they do not answer the phone.
Simple cell called right back and said i needed to get in touch with Rebeelo and i explained the phone situation. He seemed to imply that Rebeelo was a difficult place to deal with.
Anyway, he offered a small discount (40) and i said that would be fine.
Simple cell does need to decide what their conditions are though. No FAIR condition phones are listed on there website, so who knows how this occured.
I traded in my old iPad Pro 12.9 inch 1st gen for a like new 6th gen and it was flawless! I got a great deal, Simple Cell was very accommodating and the process was seamless. The new iPad I got was like-new condition however I don't think whoever had it before me ever even turned it on! 5/5 thanks Simple Cell!
Terrible customer service. Bought a Note 10 from them and the phone will not accept or make calls. Piece of junk from a piece of junk scam company. Stay away!
I buy from their wholesale site frequently. The deals are better than anything else I have been able to find
Bought something from then it didn’t work and then I contacted them twice now and they refuse to respond to anything don’t buy from this company it’s all just a scam
I ordered a screen protector. I accidentally dropped my phone about 2 feet and the protector popped off. I contacted them and they said there was nothing they could do.
DO NOT BUY FROM THIS COMPANY! Worst customer care ever!
I ordered 30 pieces of Verizon Folio case for Galaxy Book in New condition on December 6th and delivered on December 8th, 2020. Upon delivery, it was noted that all 30 pieces had significant scratches and scuffs. SimpleCell was contacted the same day and notified of the problem. They asked for pictures which were provided and told me to wipe off the cases. I notified them of the damage again and they refused to accept responsibility or provide a return shipping label. They claim that the damage is not significant enough to warrant a prepaid shipping label. I asked for a manager escalation and was called on the phone by someone who was extremely rude. This person accused me of lying and said that there was nothing wrong with the product and I was making it all up. They refuse to tell me the name of the person I spoke to, but based on other reviews it was probably David Canada Jr. I had to file a claim via my payment provider and got my full money back.
They also charge a PayPal fee surcharge during checkout which is prohibited by PayPal’s user agreement.
TLDR: Customer service is terrible, escalate through your bank if you want your money back.
Found a case for my phone while buying a open box nintendo switch. Came fast and nicely packaged. Recommended!
Worst customer service I have ever received. I will never purchase from this company again. Beware of spending your money here. They don't care about their customers.
Item arrived in 2 days after ordering and was perfect
Great customer service and quick delivery.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
