18 months ago I bought a pair of Simon Carter tan leather boots, costing £120. I’ve kept them in their box, and worn them less than 30 times (if that). They are still in very good condition. Unfortuna... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a jumper 12 days ago and I have still not received it. On purchasing, it said 48/72 hr delivery. I have sent numerous emails and filled in a message on there 'contact me' page and has zero res... Se mere
Bought through John Lewis: Given bee cufflinks as a gift. The yellow and black decorations fell off within an hour of wearing them. Sent a replacement by JL immediately. The same thing happened. Now r... Se mere
I bought a silk sports jacket last year. Had to return it because the seams blew out across the back. Seems silk is not a strong enough material to hold sports jackets together. Didn't make a differen... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Underpinning all Simon carter products are the core qualities of original design, the best quality, and excellent value for money backed up by exemplary customer service. Despite the expansion of the business over the past 30 years I believe that a whimsical English touch of individuality still runs through all the products, just as it did in the early days.
Kontaktoplysninger
Carter Court, 125 Aurelia Road, CR03BF, Croydon, USA
- +442086834475
- website@simoncarter.net
- simoncarter.net
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
I ordered from the website in December for a Christmas present. Immediately after ordering I contacted the company using the email address provided and received a response within ten minutes! They advised that my order would be dispatched the following day. I received the order within just 2 days with plenty of time until Christmas! The watch was nicely and very securely packaged. Very impressed and would order again.
Very pleased with the purchase
I've ordered a pair of cufflinks and I'm very happy with their quality.
Helpful customer service and very quick delivery too.
I will surely recommend!
Perfect shopping experience
Having ordered the item, which came exactly as shown, I received it within a couple of days. Would definitely shop with them again
The customer care is absolutely great!
I had a couple of hiccups but Malcolm and Wendy, were absolutely brilliant in helping me! They were so helpful and did everything in their power to ensure I have the perfect birthday present! Malcolm was speaking to me during the weekend and Wendy even drove to London from Brighton just to personally deliver the items to me - on her day off!!! Thank you SO SO SO much!
Very disappointing shopping experience
I ordered and paid for a watch on December first on the Simon Carter website. The shipping details said 1-2days. A week later I emailed to ask about the whereabouts of the watch as it was intended as a birthday gift. The reply said the watch was out of stock and it would ship the following Wednesday. I cannot understand why the website did not say the watch was out of stock, but instead took my money and left me uninformed. When the following Wednesday came the watch didn't. I sent another email. No one replied. I then phoned and was told the watch would arrive Friday. I finally received the watch on Monday 15th December long past the birthday in a scuffed Simon carter box. It looked like I had bought the gift in TK maxx. I would have been much happier if the website had simply said out of stock, or if they realised late someone should have contacted me to say so and perhaps offer a refund or another watch. I should not have had to chase a watch that I paid for 2weeks previously. Please address your website and customer service training

Besvarelse fra Simon Carter London
Fantastic products and great prices
I love the Simon Carter range, great prices with fantastic products.
The service is first class.
Stag Cufflinks - 5 stars
Delighted with quality and design of these cufflinks which I chose for my husband's Christmas present. They were presented well and arrived quicker than expected - first class service from start to finish. I would recommend Simon Carter to family and friends.
Excellent
Excellent service. Coherent website, very rapid delivery.
WM
Excellent product
Very impressed with the quality and the service would definitely recommend.
Simon Carter
Wonderful shirt but only average online communication
Fantastic customer service and quick delivery.
Shirt for my boyfriend is brilliant quality and fast delivery. Needed to send it back because it was too big and it was all dealt with efficiently and quickly. Would recommend to anyone.
Excellent customer service. Excellent quality merchandise.
I recently purchased a shirt for my husband. My delivery came whilst I was at work and a card was left by the delivery company. By mistake I threw the card away. I contacted Simon Carter and within 10 minutes they had contacted the delivery agent and re organised the delivery for the next day. Excellent service, and would recommend them. They dealt with the matter swiftly. No answer machines, no foreign call centres,all dealt with by English speaking employees. Thankyou.
Great product, great service
Really fast service, great product and packaging
Excellent. Pleased I bought it in sale
Arrived quickly a lovely present
Fast and fabulous
I have ordered a watch online for a Christmas present. It arrived very quickly and securely - and looks great - very pleased and wondering what else to order from them - effortless.
Stylish cuff links with fantastic customer service
Superb fashion accessories and fast delivery. Well recommended !
Fast becoming my favourite clothes
I can't remember what first attracted me to the Simon Carter label but I now have suits, shirts, socks and trousers. The one thing that is present with everything is quality.
Online ordering is made easy.
A pleasure and a bit of an obsession!
Simon does what Simon says!
I ordered a leather bracelet from Simon Carter after browsing the excellent website. The zoom makes it very easy to compare items, and the website is fast and smooth. Ordering the item was very straightforward and simple, with immediate confirmation emails. The bracelet was delivered in less then 24 hours, which is unbeatable service. Overall totally impressed and can't commend them enough.
Excellent company to deal with who supply quality products.
Very pleased with my recent purchases. Prompt delivery. Products received, are as they were described. I will continue to deal with this company in the future.
Excellence is rare!
I have bought two bracelets from Simon Carter now and have been delighted with both pieces. The second piece - before buying I needed to email to ask a couple of questions and got immediate help and advice which led to my purchase, which I was very happy with. The service is therefore excellent too. Kindest regards. Linda
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







