Absolutely gorgeous jewellery from this site. Always comes beautifully wrapped and with a little chocolate in the box 😊 I got my 1st ring from here about 6/7 months ago and it still looks just as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a couple of items from here, super pleased with the quality!! Super speedy delivery too!! Lovely packaging!! Highly recommend!! Thank you!!
Expensive bracelet (£109) bought for a milestone birthday turned black after one wear and stored away in jewellery box as was saved for special occasions. Customer service told me to return it for ins... Se mere
I had been looking for the Ruby earrings for a while, so when they appeared at 30% off I couldn't resist!! They arrived two days later, beautifully packaged with an added treat inside. The earring... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Silver by Mail in the UK offers the largest exclusive collection of handmade sterling silver jewellery from around the world at the most affordable prices.
Kontaktoplysninger
Freepost RTLH-ZKYB- RYSA Silver , NG4 1BR, Nottingham , Storbritannien
- 0345 307 3297
- contactus@silver.uk.com
- silver.uk.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tarnished rubbish
Ordered a necklace for a birthday - arrived promptly. However , never worn or taken out of the box its tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- feel like crying a special gift - never buying again
Tarnished in box !
Ordered a necklace and large earrings for a birthday - arrived promptly. However , never worn or taken out of the box and 3 weeks later they were bothe tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- never buying again
Purchase was straightforward
Purchase was straightforward. I e- mailed with a query as delivery was a couple of days longer than expected but i received a quick reply and delivery had arrived later that day .purchase is for a gift and presentation was excellent and the chocolate in the box is a lovely touch .
Arrived quickly- the chain was nice on…
Arrived quickly- the chain was nice on the necklace not too fine - and can clearly see the silver hallmark
Excellent!
I have ordered a few items from Silver my Mail over time and all were perfect in fit, quality and size. Packaging is excellent and shows the detail the company goes to with their presentation.
All in all an excellent experience and I highly recommend them.
A pleasure to shop
So easy to order. Catalogue fantastic well laid out and explanatory. Service great as usual. Thanks
Prompt service and delivery
Prompt service and delivery
Well made jewellery but smaller than expected
My go-to for silver jewellery
My go-to for silver jewellery. Good quality, nicely packaged and prompt delivery.
Always Top Quality
I've bought a number of things from Silver by Mail over the years and they have always been of the highest quality and also unique. This always impresses my wife as the items are distinctive and sometime even quirky - they always deliver when I'm looking for something special
Really special jewellery!
Have never been less than excited by items supplied by Silver by Mail!! Items are either worn every day or put in safe place to keep pristine!!
Terrible customer service
I came across this company by googling sterling silver jewellery. I placed two orders of a few pairs of earrings and a bangle. One of the earrings broke after the second use. As it was only the second time of wearing them, I sent customer services an email with a photo of the broken earring. They asked me to send it back - I mistakenly thought they’d repair it free of charge. Instead they chose to ask for more money to send a new earring. They said they don’t do repairs- a bit silly in this day and age. What was more disappointing is the disregard shown to me as a customer - quibbling over £10.40 rather than wanting to retain customers. I regret ordering from them as I’m worried if something else goes wrong with the other things I purchased. It’s insult not great quality. I won’t be ordering from this company again and sadly wouldn’t recommend them.
Lovely pieces
Lovely pieces at affordable prices.
Packaging is beautiful.
Quality Is stunning.
Delivery was as advertised
Don’t bother my first order in June…
Don’t bother my first order in June arrived in time and was great. So I ordered again no show when I rang them I was in a que to find out where my order is and it cut me off to leave a message they are happy to take your money and now I can’t speak to anyone to find out where my order is.
Wedding necklace and earrings …
I bought a lovely necklace and earrings for my daughters wedding can't wait to show them off ,I will definitely be buying from there again
Lovely piece of jewellery,will…
Lovely piece of jewellery,will definitely be purchasing again from them
Really pretty bracelet and necklace
Really pretty bracelet and necklace. Good silver and stones and excellent postage. Chocolate is always welcome !
Have a number of items from this site and been delighted with them all
Returned a pair of earrings on the 25th…
Returned a pair of earrings on the 25th of July still not heard anything from you
Excellent Customer Experience
Nice products and an excellent customer experience. Exchanges, fresh orders and partial refunds were dealt with quickly and without fuss. Everything was done very quickly with delivery in just a couple of days. We'll happily order from them again.
Lovely products and good service
Lovely products as expected from pictures. Easy ordering and fast delivery.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








